Terms

Term

Description

Remote log/User log

Logs that an application saves on a user's device.

Log pull

Pulls logs that an application saves on a user's device to the Remote Log Access console.

Log level

Remote Log Access defines four log levels:

• Error: Error messages.

• Warn: Warning messages.

• Info: General information.

• Debug: Debug information.

The log levels are sorted in the following order: Error > Warn > Info > Debug

Pull level

The level that limits which logs are pulled to the Remote Log Access console. Only logs with a level equal to or higher than the pull level are pulled.

• If you set the pull level to Error, only logs of the Error level are pulled.

• If you set the pull level to Warn, logs of the Warn and Error levels are pulled.

• If you set the pull level to Info, logs of the Info, Warn, and Error levels are pulled.

• If you set the pull level to Debug, logs of all levels are pulled.

The pull level is set globally during software development kit (SDK) initialization. If you do not set a pull level, the default value is Info.

Pull task

Executes a log pull based on predefined settings. You can select devices for the pull task in two ways: Smart filter and Manual add.

Task type

Remote Log Access tasks are categorized into two types: Smart filter and Manual add.

Smart filter

Sets filter conditions based on multiple dimensions to select devices and pull their logs. The dimensions include Application version, Brand, Region, Model, OS version, Carrier, and Device last online time.

Pull status

The stages of a pull task during its execution. Pull statuses include the following:

• Pull started: The task is created, but the device is not active.

• Task sent: The device responds to the pull task and checks local files.

• Token sent: The device requests a token from the server to upload files.

• Getting logs: The logs uploaded by the device are successfully received.

• Sent for parsing: The device logs are sent to the server for parsing.

• Pull successful: The logs are parsed successfully.

• Pull failed: The pull task was interrupted by an error.

• Pull timed out: The device did not retrieve the task within 24 hours.

• Task canceled: The pull task was canceled by the user or the system.

Manual add

Pulls logs from a specific device by specifying its Device ID or User nickname.

Crash Analytics pull

A log pull that is triggered by the Crash Analytics service for a specific crash.

Crash ID

A unique identifier for a crash.