Editions
This article compares the features of different Alibaba Mail versions.
The Privatized Edition and the domestically-produced infrastructure option are purchased separately.
Currently, you can select the domestically-produced infrastructure option for both the Standard Edition and the Privatized Edition. For specifications, refer to the details of each edition.
Parameters for each edition
Feature/edition | Standard Edition | AI Premium Edition | Privatized Edition |
Target audience | Ideal for fast-growing businesses. Purchase as needed. | Designed for enterprise groups that require AI capabilities and efficient collaboration. Includes all Standard Edition features plus additional benefits. | For businesses requiring on-premises data storage, personalized email security, autonomous mail management, and custom features. When integrated with a customer's on-premises large model, it includes all AI Premium Edition features plus more flexible custom configuration options. |
Product attributes | |||
Optional domestically-produced infrastructure | Available (select based on your needs) ) | / | Can be deployed in a customer's on-premises, domestically-produced physical environment. |
Domestically-produced base environment | Server: Hygon C86-3G Operating system: Alibaba Cloud Linux Database: OceanBase Standard (Hygon) version Storage: OSS (Hygon General-purpose) | / | Server: Hygon/Kunpeng/Phytium Operating system: KylinOS/UOS/Anolis OS/openEuler Database: Dameng/Kingbase/PolarDB/GaussDB/OceanBase Storage: NAS/OSS/S3 |
Core parameters | |||
Number of users | Starts at 5 accounts | Starts at 5 accounts | Starts at 100 accounts |
Mailbox capacity | Unlimited | Unlimited | Configurable |
Large attachment relay | 10 GB | 32 GB | Configurable |
Corporate drive capacity | 20 GB | 200 GB | Configurable |
Personal drive | 5 GB | 32 GB | Configurable |
AI Compose/Reply | / | Supported | Supports integration with a customer's on-premises large model |
AI Polish | / | Supported | Supports integration with a customer's on-premises large model |
AI Translate | / | Supported | Supports integration with a customer's on-premises large model |
After-sales service | |||
Online support | 24/7 | 24/7 | Operations and maintenance (O&M) services available for purchase |
Hotline support | 24/7 | 24/7 | |
Email sending and receiving services | |||
Internal sending limit | Unlimited | Unlimited | Unlimited |
External sending limit | 2,500 emails/day/account, no enterprise-wide limit | 4,000 emails/day/account, no enterprise-wide limit | Configurable |
Recipient limit | 2,500 recipients/day/account, no enterprise-wide limit | 4,000 recipients/day/account, no enterprise-wide limit | Configurable |
Overseas delivery channel | Dedicated overseas delivery channel for faster delivery and higher success rates | Dedicated overseas delivery channel for faster delivery and higher success rates | Overseas relay value-added service available for purchase |
Product features | |||
Administrator functions | |||
Basic account management | Supported | Supported | Supported |
Independent corporate directories and permission management for branches/subsidiaries | / | / | Supported |
Public contacts | Supported (1,000) | Supported (40,000) | Supported (Configurable) |
Mail groups | Supports static and dynamic mail groups | ||
Account alias | Supported | Supported | Supported |
Batch settings | Supported | Supported | Supported |
Account recycle bin | Supported (30 days) | Supported (90 days) | Supported (Configurable) |
Security center | Supported | Supported | Supported |
Two-factor authentication for native clients | Supported | Supported | Supported |
Access restriction for native clients | Supported | Supported | Supported |
Third-party client login management | Supported | Supported | Supported |
Secure login IP | Supported | Supported | Supported |
Force periodic password change | Supported | Supported | Supported |
Weak password blacklist | Supported | Supported | Supported |
Blacklist/whitelist | Supported | Supported | Supported |
Email monitoring, forwarding, auditing, and filtering | Supported (200 rules) | Supported (500 rules) | Supported (Configurable) |
Anti-spam settings | Supported | Supported | Supported |
IP login restriction/IP blacklist | Supported | Supported | Supported |
External account alert | Supported | Supported | Supported |
Risky link warning | Supported | Supported | Supported |
Activity query | Supported | Supported | Supported |
Data statistics | Supported | Supported | Supported |
Security statistics | Supported | Supported | Supported |
Hierarchical administrator | Supported | Supported | Supported |
Edit company information | Supported | Supported | Supported |
Domain management① | Supported | Supported | Supported (Configurable) |
UI customization | Supported | Supported | Supported |
Email migration | Supported | Supported | Supported |
Sending settings | Supported | Supported | Supported |
Mail assistant | Supported | Supported | Supported |
Email recall | Supported | Supported | Supported |
Associated accounts | Supported | Supported | Supported |
Mailbox recycle bin | Supported | Supported | Supported |
Meeting room management | Supported | Supported | Supported |
Email archiving | Supported | Supported | Supported |
Email quarantine | Supported | Supported | Supported |
API platform | Supported (40 QPS) | Supported (80 QPS) | Supported |
AD synchronization/authentication② | Supported | Supported | Supported |
DingTalk integration | Supported | Supported | Supported |
Identity source management | / | Supported | Supported |
Email encryption (S/MIME) | / | Supported | Supported |
Public email template management | / | Supported | Supported |
Feature switch | Supported | Supported | Supported |
Watermark management | / | Supported | Supported |
Advanced anti-spam features③ | / | / | Supported on demand |
Customization capabilities | |||
Custom feature development | / | / | Supported on demand |
User functions | |||
Supported | Supported | Supported | |
Folder | Supported (800) | Supported (3,000) | Supported (Configurable) |
Contacts④ | Supported | Supported | Supported (Configurable) |
Calendar | Supported | Supported | Supported |
Drive | Supported | Supported | Supported |
Groups | Supported | Supported | Supported |
Set default sending address | Supported | Supported | Supported |
Set sender name | Supported | Supported | Supported |
Set profile picture | Supported | Supported | Supported |
Authenticator app | Supported | Supported | Supported |
App-specific password | Supported | Supported | Supported |
Log query | Supported | Supported | Supported |
Login device management | Supported | Supported | Supported |
POP and IMAP settings | Supported | Supported | Supported |
Read receipt | Supported | Supported | Supported |
Email tracking | / | Supported | / |
Set reply-to address | Supported | Supported | Supported |
Custom display settings | Supported | Supported | Supported |
Inbox rules | Supported | Supported | Supported |
Vacation reply settings | Supported | Supported | Supported |
Blacklist/whitelist | Supported | Supported | Supported |
Auto-forwarding⑤ | Supported | Supported | Supported |
Fetch mail from other accounts | Supported | Supported | Supported |
Signature | Supported | Supported | Supported |
New mail notification settings | Supported | Supported | Supported |
Language settings | Supported | Supported | Supported |
Time zone settings | Supported | Supported | Supported |
Theme settings | Supported | Supported | Supported |
MCP service | / | Supported | Supported |
Email templates | Basic templates | Supported | Supported |
① Notes on domain management:
Standard Edition
Number of subdomains: 10 for 10+ paid accounts, 30 for 50+ paid accounts, and 100 for 500+ paid accounts. (The multi-domain feature requires a subscription for 10 or more accounts).
Number of domain aliases: 6.
AI Premium Edition
Number of subdomains: 100.
Number of domain aliases: 6.
② Notes on AD synchronization/authentication:
Available for Standard Edition customers with 500 or more accounts.
③ Notes on advanced anti-spam features:
The Privatized Edition supports personalized anti-spam policies based on your business needs. These policies include sending and receiving frequency control, blacklist/whitelist management, a whitelist for bypassing SPF/RBL filters, and anti-spam level settings.
④ Notes on contacts:
Standard Edition: Max contacts: 12,000; max groups: 200.
AI Premium Edition: Max contacts: 30,000; max groups: 800.
⑤ Notes on the auto-forwarding feature:
When you create an account manually, auto-forwarding is disabled by default. Enable it manually if needed.
When you import accounts in batches, set the auto-forwarding field in the template file. A value of 1 allows auto-forwarding, while 0 or leaving the field blank disables it.
If disabled, users see the prompt: "The auto-forwarding feature has been disabled. For questions, please contact your email administrator."
How to check your current edition
When you compare the parameters in the preceding table, first confirm which edition your company currently uses. The Overview page of the Alibaba Mail admin console displays the edition type, the activation and expiration dates, and the account quantities. Only administrators, such as the postmaster or a hierarchical administrator, can open this page.
Log on to the Alibaba Mail admin console and enter your administrator account, for example, postmaster@example.com, and its password.
Complete identity verification, such as entering a multi-factor authentication (MFA) code, to open the Overview page.
At the top of the Overview page, check the edition type that your company currently uses.
On the Overview page, check the activation date, the expiration date, the total number of accounts, and the number of assigned accounts to determine whether you need to renew the service or add accounts.
To extend the service period, add accounts, or move to another edition, use the Renew, Upgrade capacity, and Upgrade entries on the Overview page.