This article compares the features of different Alibaba Mail versions.
The Privatized Edition and the domestically-produced infrastructure option are purchased separately.
Currently, you can select the domestically-produced infrastructure option for both the Standard Edition and the Privatized Edition. For specifications, refer to the details of each edition.
Parameters for each edition
Feature/edition | Standard Edition | AI Premium Edition | Privatized Edition |
Target audience | Ideal for fast-growing businesses. Purchase as needed. | Designed for enterprise groups that require AI capabilities and efficient collaboration. Includes all Standard Edition features plus additional benefits. | For businesses requiring on-premises data storage, personalized email security, autonomous mail management, and custom features. When integrated with a customer's on-premises large model, it includes all AI Premium Edition features plus more flexible custom configuration options. |
Product attributes | |||
Optional domestically-produced infrastructure | Available (select based on your needs) ) | / | Can be deployed in a customer's on-premises, domestically-produced physical environment. |
Domestically-produced base environment | Server: Hygon C86-3G Operating system: Alibaba Cloud Linux Database: OceanBase Standard (Hygon) version Storage: OSS (Hygon General-purpose) | / | Server: Hygon/Kunpeng/Phytium Operating system: KylinOS/UOS/Anolis OS/openEuler Database: Dameng/Kingbase/PolarDB/GaussDB/OceanBase Storage: NAS/OSS/S3 |
Core parameters | |||
Number of users | Starts at 5 accounts | Starts at 5 accounts | Starts at 100 accounts |
Mailbox capacity | Unlimited | Unlimited | Configurable |
Large attachment relay | 10 GB | 32 GB | Configurable |
Corporate drive capacity | 20 GB | 200 GB | Configurable |
Personal drive | 5 GB | 32 GB | Configurable |
AI Compose/Reply | / | Supported | Supports integration with a customer's on-premises large model |
AI Polish | / | Supported | Supports integration with a customer's on-premises large model |
AI Translate | / | Supported | Supports integration with a customer's on-premises large model |
After-sales service | |||
Online support | 24/7 | 24/7 | Operations and maintenance (O&M) services available for purchase |
Hotline support | 24/7 | 24/7 | |
Email sending and receiving services | |||
Internal sending limit | Unlimited | Unlimited | Unlimited |
External sending limit | 2,500 emails/day/account, no enterprise-wide limit | 4,000 emails/day/account, no enterprise-wide limit | Configurable |
Recipient limit | 2,500 recipients/day/account, no enterprise-wide limit | 4,000 recipients/day/account, no enterprise-wide limit | Configurable |
Overseas delivery channel | Dedicated overseas delivery channel for faster delivery and higher success rates | Dedicated overseas delivery channel for faster delivery and higher success rates | Overseas relay value-added service available for purchase |
Product features | |||
Administrator functions | |||
Basic account management | Supported | Supported | Supported |
Independent corporate directories and permission management for branches/subsidiaries | / | / | Supported |
Public contacts | Supported (1,000) | Supported (40,000) | Supported (Configurable) |
Mail groups | Supports static and dynamic mail groups | ||
Account alias | Supported | Supported | Supported |
Batch settings | Supported | Supported | Supported |
Account recycle bin | Supported (30 days) | Supported (90 days) | Supported (Configurable) |
Security center | Supported | Supported | Supported |
Two-factor authentication for native clients | Supported | Supported | Supported |
Access restriction for native clients | Supported | Supported | Supported |
Third-party client login management | Supported | Supported | Supported |
Secure login IP | Supported | Supported | Supported |
Force periodic password change | Supported | Supported | Supported |
Weak password blacklist | Supported | Supported | Supported |
Blacklist/whitelist | Supported | Supported | Supported |
Email monitoring, forwarding, auditing, and filtering | Supported (200 rules) | Supported (500 rules) | Supported (Configurable) |
Anti-spam settings | Supported | Supported | Supported |
IP login restriction/IP blacklist | Supported | Supported | Supported |
External account alert | Supported | Supported | Supported |
Risky link warning | Supported | Supported | Supported |
Activity query | Supported | Supported | Supported |
Data statistics | Supported | Supported | Supported |
Security statistics | Supported | Supported | Supported |
Hierarchical administrator | Supported | Supported | Supported |
Edit company information | Supported | Supported | Supported |
Domain management① | Supported | Supported | Supported (Configurable) |
UI customization | Supported | Supported | Supported |
Email migration | Supported | Supported | Supported |
Sending settings | Supported | Supported | Supported |
Mail assistant | Supported | Supported | Supported |
Email recall | Supported | Supported | Supported |
Associated accounts | Supported | Supported | Supported |
Mailbox recycle bin | Supported | Supported | Supported |
Meeting room management | Supported | Supported | Supported |
Email archiving | Supported | Supported | Supported |
Email quarantine | Supported | Supported | Supported |
API platform | Supported (40 QPS) | Supported (80 QPS) | Supported |
AD synchronization/authentication② | Supported | Supported | Supported |
DingTalk integration | Supported | Supported | Supported |
Identity source management | / | Supported | Supported |
Email encryption (S/MIME) | / | Supported | Supported |
Public email template management | / | Supported | Supported |
Feature switch | Supported | Supported | Supported |
Watermark management | / | Supported | Supported |
Advanced anti-spam features③ | / | / | Supported on demand |
Customization capabilities | |||
Custom feature development | / | / | Supported on demand |
User functions | |||
Supported | Supported | Supported | |
Folder | Supported (800) | Supported (3,000) | Supported (Configurable) |
Contacts④ | Supported | Supported | Supported (Configurable) |
Calendar | Supported | Supported | Supported |
Drive | Supported | Supported | Supported |
Groups | Supported | Supported | Supported |
Set default sending address | Supported | Supported | Supported |
Set sender name | Supported | Supported | Supported |
Set profile picture | Supported | Supported | Supported |
Authenticator app | Supported | Supported | Supported |
App-specific password | Supported | Supported | Supported |
Log query | Supported | Supported | Supported |
Login device management | Supported | Supported | Supported |
POP and IMAP settings | Supported | Supported | Supported |
Read receipt | Supported | Supported | Supported |
Email tracking | / | Supported | / |
Set reply-to address | Supported | Supported | Supported |
Custom display settings | Supported | Supported | Supported |
Inbox rules | Supported | Supported | Supported |
Vacation reply settings | Supported | Supported | Supported |
Blacklist/whitelist | Supported | Supported | Supported |
Auto-forwarding⑤ | Supported | Supported | Supported |
Fetch mail from other accounts | Supported | Supported | Supported |
Signature | Supported | Supported | Supported |
New mail notification settings | Supported | Supported | Supported |
Language settings | Supported | Supported | Supported |
Time zone settings | Supported | Supported | Supported |
Theme settings | Supported | Supported | Supported |
MCP service | / | Supported | Supported |
Email templates | Basic templates | Supported | Supported |
① Notes on domain management:
Standard Edition
Number of subdomains: 10 for 10+ paid accounts, 30 for 50+ paid accounts, and 100 for 500+ paid accounts. (The multi-domain feature requires a subscription for 10 or more accounts).
Number of domain aliases: 6.
AI Premium Edition
Number of subdomains: 100.
Number of domain aliases: 6.
② Notes on AD synchronization/authentication:
Available for Standard Edition customers with 500 or more accounts.
③ Notes on advanced anti-spam features:
The Privatized Edition supports personalized anti-spam policies based on your business needs. These policies include sending and receiving frequency control, blacklist/whitelist management, a whitelist for bypassing SPF/RBL filters, and anti-spam level settings.
④ Notes on contacts:
Standard Edition: Max contacts: 12,000; max groups: 200.
AI Premium Edition: Max contacts: 30,000; max groups: 800.
⑤ Notes on the auto-forwarding feature:
When you create an account manually, auto-forwarding is disabled by default. Enable it manually if needed.
When you import accounts in batches, set the auto-forwarding field in the template file. A value of 1 allows auto-forwarding, while 0 or leaving the field blank disables it.
If disabled, users see the prompt: "The auto-forwarding feature has been disabled. For questions, please contact your email administrator."