Introduction
This topic describes some of the features of Alibaba Cloud Mail.
Alibaba Cloud Mail is a cloud-native, distributed email system developed by Alibaba Cloud based on the Apsara platform. It is a cloud email service that supports both public cloud and dedicated cloud deployment. Unlike traditional email system architectures, Alibaba Cloud Mail features massive throughput, load balancing, elastic computing, distributed high availability, and redundant data storage with multiple replicas. This architecture delivers a highly secure, high-performance, stable, and feature-rich email service. Built on Alibaba Cloud's extensive domestic and international infrastructure, the service uses high-speed, dedicated channels for overseas access to ensure fast and reliable email delivery worldwide. It offers extensive API capabilities to support flexible business integrations. Its proprietary native client supports all endpoints and deeply integrates with numerous DingTalk products to enhance user productivity.
Alibaba Cloud is a leader in China's cloud computing industry, a provider of secure and stable cloud products, and the official worldwide cloud services partner for the Olympic Games. Since its launch, Alibaba Cloud Enterprise Mailbox has become a preferred email service for businesses in China.
Alibaba Cloud Mail features
Selected features of Alibaba Cloud Enterprise Mailbox | ||
Basic configuration | Mailbox capacity | Unlimited |
Email count | 2 million | |
Personal drive | 5 GB (Standard Edition), 32 GB (AI Premium Edition) | |
Extra-large attachments | 10 GB (Standard Edition), 32 GB (AI Premium Edition) | |
Enterprise drive | 20 GB (Standard Edition), 200 GB (AI Premium Edition) | |
Product advantages | Security and stability | The email system is built on Alibaba Cloud's proprietary Apsara platform. It uses containerized deployment for elastic resource scheduling, allowing for both horizontal and vertical hot scaling of compute resources. All nodes are role-agnostic, and service-level redundancy allows mailbox services to migrate between nodes in minutes. |
Security | Protects against credential stuffing, brute-force attacks, and weak password scanning. Enforces complex password policies and provides features such as unusual logon alerts, two-factor authentication, secure client passwords, and confidential mode for email. All O&M activities are logged for security risk control and auditing, with non-compliant operations subject to security review. Data transmission supports mandatory SSL encryption, and email data is encrypted at rest. | |
Collaboration | Deeply integrates with DingTalk. The organizational structure in DingTalk synchronizes with the email address book. Users can log on to their mailbox from DingTalk without a password, and new email notifications are pushed to DingTalk chats. Meeting invitation emails can initiate DingTalk conference calls with a single click. | |
Dedicated overseas channels | Smart DNS and dedicated overseas connections ensure stable sending and receiving of international emails. | |
Professional operations | As a leader in China's cloud enterprise services, Alibaba Cloud has 20 years of professional experience in operating enterprise email services for over 2,000,000 corporate users. | |
User features | Mailbox settings | Query logon logs and email activities (send, receive, delete), configure email arrival notifications, manage signatures, set up vacation auto-replies, create inbox rules, configure auto-forwarding, manage blocklist and allowlist, adjust anti-spam settings, and more. |
Account security | Set secure passwords for third-party clients and manage devices. | |
Mobile client | A dedicated native client for iOS and Android lets you work from anywhere. | |
Unusual logon alert | Receive instant alerts for unusual logon activity to protect your mailbox security. | |
In-body shortcuts | Alibaba Cloud Mail includes modern web features such as mentions. You can directly @mention someone in the email body or use combinations like @, -p, and -d to quickly send emails to colleagues in your department. | |
Quick navigation | Quickly find all unread emails in the "Unread Mail" folder and use the quick navigation bar to easily locate emails from your manager. | |
Confidential mode for email | Protect sensitive information by sending emails and attachments in confidential mode. Features include email watermarks, setting expiration dates after which content becomes inaccessible, and disabling forwarding, copying, and downloading. | |
Send and receive from other accounts | Add other email accounts to send and receive all your emails from a single interface in Alibaba Cloud Mail. | |
Multi-task mode | Open multiple windows to read and compose emails or configure settings simultaneously, improving office productivity. | |
Quick access bar | Drag frequently used folders, labels, and applications to the Quick Access bar to filter emails more efficiently. | |
Tasks | Set to-do reminders and delegate tasks to ensure you never miss an important step. | |
Calendar reminders | Set up calendar reminders that sync across your mobile phone and computer to notify you of events at specified times. | |
Meeting management | Check the availability of attendees and meeting rooms, book rooms, and send invitations. | |
Calendar management and sharing | Managers can delegate calendar access to their assistants, and individuals can share their calendars with colleagues. | |
Drive | A service for online file backup, synchronization, and sharing. It includes a personal drive and an enterprise drive. | |
Email recall | Easily recall emails sent by mistake. | |
Drag-and-drop attachments | Drag local files from your computer directly to the attachment area to upload them. | |
Send individually | When sending a bulk email, this feature delivers it to each recipient individually. This personalizes the message and protects the email addresses of other recipients. | |
Starred contact | Quickly view all correspondence with a starred contact. | |
Full-text search | Use intelligent, cloud-based full-text search to quickly find important information in emails and contacts. | |
Conversation mode | Group emails by subject to view the entire history of a conversation in a single thread. | |
Dual time zone | View your calendar in two time zones when traveling. | |
Security settings | Set security questions and a security phone number. You will receive an SMS alert if an unusual logon is detected. If you forget your password, you can reset it via SMS verification (requires the Alibaba Cloud SMS service). | |
File sharing | Share files from your drive with colleagues at any time, transforming the email system into a knowledge management and sharing platform. | |
Suspected spam reminder | The system sends a daily summary of blocked spam to ensure you do not miss important emails. You can easily enable or disable this feature as needed. | |
Sync sent items | Automatically save all sent emails to the Sent folder in the webmail interface, regardless of which computer or client you used to send them. | |
Email labels | Add multiple labels to emails for personalized categorization and management. You can view all emails with the same label at any time. | |
Admin features | Email archiving | Archive incoming and outgoing emails to quickly recover accidentally deleted messages. |
Email transfer | When an employee leaves, you can transfer their emails to an active employee with a single click before deleting the account. | |
Reset security settings | If an employee's linked phone number is no longer valid or they forget their security questions, an administrator can reset the security settings to update the account's security information and ensure they receive security notifications. | |
Email monitoring | Set up monitoring and monitored accounts to improve enterprise management efficiency. | |
Hierarchical administrator | Assign administrators with different levels and permissions to improve enterprise management efficiency. | |
Self-service password recovery | Click "Forgot Password" on the logon page to reset your password by using your linked security phone number or security questions. | |
Logon IP address restriction | Set allowed logon IP addresses to control account access and ensure secure email transmission. | |
Corporate recycle bin | Easily recover accidentally deleted emails. | |
Email migration | Easily migrate emails from your previous provider's enterprise email service to your new Alibaba Cloud Enterprise Mailbox. | |
Logon page settings | Choose a logon page template, set a custom background image, and display your corporate logo and company profile. | |
Batch account creation | If your company has many users and departments, you can list them in an Excel file and import it to create all accounts and departments at once. | |
Outbound restriction | Restrict users within your domain from sending emails to external domains to enhance corporate email security. | |
Dynamic mailing group | Mailing group membership updates automatically based on changes in department staff, improving enterprise management efficiency. | |
Mailing group settings | Value-added features for mailing groups include sensitive word management, a domain-wide allowlist, and a mailing group approval allowlist. | |
Domain-wide blocklist and allowlist | Configure a domain-wide blocklist to stop unwanted emails from specific addresses and an allowlist to prevent important emails from being filtered by the anti-spam system. | |
Custom corporate logo | Add your company's logo to the webmail interface to maintain a consistent corporate identity. | |
Security center | Highlights accounts that may have security risks. | |
Alias management | Manage domain and account aliases to simplify email administration for corporate groups. | |