Renewal
Subscription TSDB for InfluxDB® instances require renewal before expiration to avoid service interruption and data loss. This topic covers:
When a subscription instance expires, it stops serving requests. Renew the instance within the specified period to prevent data loss and business interruption.
Manual renewal
Renew one or more instances directly from the TSDB console.
Renew a single instance
Log on to the TSDB console.
In the upper-left corner, select the region where the instance is located.
Find the instance, then click Renew in the Actions column.
On the Renew page, select a Renewal Period and accept the Terms of Service.
Click Buy Now and complete the payment.
Renew multiple instances at a time
Log on to the TSDB console.
In the top navigation bar, choose Expenses > Renewal Management.
Select the instances to renew, then click Batch Renew.
Set the Duration parameter, click Pay, and complete the payment.
Enable auto-renewal
Auto-renewal renews an instance automatically before it expires, preventing unplanned service interruptions.
Enable auto-renewal when purchasing an instance
On the purchase page, select Auto-renewal.
Enable auto-renewal after purchasing an instance
Log on to the TSDB console.
In the top navigation bar, choose Expenses > Renewal Management.
Enable auto-renewal using one of the following methods:
Single instance: Find the instance, then click Enable Auto Renewal in the Actions column.
Multiple instances: Select the instances, then click Enable Auto Renewal at the bottom of the page.
In the Enable Auto Renewal dialog box, specify the renewal cycle, then click Auto Renew.
To verify that auto-renewal is enabled, click the Auto tab. All instances with auto-renewal enabled appear in the list.
Change the auto-renewal cycle
Log on to the TSDB console.
In the top navigation bar, choose Expenses > Renewal Management.
Change the renewal cycle using one of the following methods:
Single instance: Find the instance, then click Edit Auto Renewal in the Actions column.
Multiple instances: Select the instances, then click Edit Auto Renewal at the bottom of the page.
In the dialog box that appears, set the new renewal cycle, then click OK.
Disable auto-renewal
Disable auto-renewal for instances that you no longer need after the current billing cycle.
Log on to the TSDB console.
In the top navigation bar, choose Expenses > Renewal Management.
Disable auto-renewal using one of the following methods:
Single instance: Find the instance, then click Enable Manual Renewal in the Actions column.
Multiple instances: Select the instances, then click Enable Manual Renewal at the bottom of the page.
In the dialog box that appears, click OK.