Handling offline devices for push messages

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Problem

Push messages cannot be delivered to offline devices.

Solutions

  • Configure the StoreOffline parameter to save offline messages or notifications. By default, StoreOffline is set to false. If a message is saved, it is sent when the device comes online within the time-to-live (TTL) period specified by the ExpireTime parameter.

  • Configure the AndroidRemind parameter. When the push type is a message and the device is offline, this feature displays an auxiliary pop-up window. This parameter is set to false by default and is effective only when PushType is set to MESSAGE. If the message is successfully converted to a notification, the notification displays the values of the server-side AndroidPopupTitle and AndroidPopupBody parameters. When the notification is clicked, the onSysNoticeOpened method retrieves the values of the server-side Title and Body parameters.

Applies to

  • Mobile Push