Error when opening User Feedback: Failed to load this page

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Problem description

When you open User Feedback, the error message 'Failed to load this page' is displayed.

Problem analysis

The SDK version is outdated. Baichuan V1.0 is no longer maintained.

Solution

The 'Failed to load this page' error occurs because the User Feedback SDK is outdated. The old Baichuan version is deprecated and no longer receives maintenance. This can cause features to fail after a mobile operating system upgrade. Upgrade to the latest version of the Alibaba Cloud User Feedback SDK. The new version is lightweight and easier to integrate.

Latest version: https://www.aliyun.com/product/feedback?spm=5176.doc55910.765261.333.aLGlYN