DocsICP FilingConsole
官方文档
首页

Get and set up a cloud computer

更新时间：
复制 MD 格式
我的收藏

You can get an Elastic Desktop Service (EDS) Personal cloud computer in several ways, including subscribing to a plan, redeeming a code, or using a pickup voucher. This topic describes how to get a cloud computer and complete the initial setup.

Prerequisites

  • Get the Alibaba Cloud Workspace client

    Go to the Alibaba Cloud Workspace client download page to download the latest version of the Alibaba Cloud Workspace client.

  • Complete real-name verification

    To subscribe to or redeem a cloud computer, you must complete real-name verification. If you haven't done so, you will be prompted during the process.

Get a cloud computer

Subscribe to a plan or redeem a cloud computer

You can subscribe to a cloud computer plan directly. Both auto-renewal subscriptions and one-time purchases are supported.

Windows/macOS/Web client

  1. Open the client and sign in to EDS Personal.

  2. In the left-side navigation pane, click Cloud Computers.

  3. Click Store at the top of the page, and then choose one of the following options.

    Subscribe to a plan

    If you are using the Windows client or the macOS client (V7.3 or later), you can subscribe to a plan.

    1. Click the Cloud Computer Plans tab.

    2. Select a Plan and a Subscription Type. For details about specifications and pricing, see Billing.

    3. Select a plan, click Buy Now at the bottom, and then follow the on-screen instructions.

    Note

    After the purchase is complete, you must follow the on-screen instructions to set up the cloud computer (select the setup method, operating system, specifications, and pre-installed applications) before you can use it.

    Redeem a cloud computer

    1. Click Use Code in the upper-right corner.

    2. In the Enter a redemption code text box, enter your code. Wuying codes and pickup vouchers are supported.

    3. Click OK, and then follow the on-screen instructions.

Your cloud computers appear as cards on the Cloud Computers tab. You can power off, power on, restart, and configure a cloud computer from its card.

Android/iOS client

  1. Open the client and sign in to EDS Personal.

  2. Choose one of the following options.

    Subscribe to a plan

    1. On the Home screen, tap the icon or the Store icon.

    2. In the Subscribe to a Plan section, select a Plan and a Subscription Type. For details about specifications and pricing, see Billing.

      Note

      The iOS client supports a limited selection of plans and subscription types. If the available options do not meet your requirements, use another client to complete the purchase, such as the Alipay mini program on your iOS device.

    3. Select a plan, tap Confirm Order at the bottom, and then follow the on-screen instructions.

    Note

    After the purchase is complete, you must follow the on-screen instructions to set up the cloud computer (select the setup method, operating system, specifications, and pre-installed applications) before you can use it.

    Redeem a cloud computer

    Note

    This feature is not supported on the iOS client. If needed, use another client to complete the purchase, such as the Alipay mini program on your iOS device.

    1. On the Me tab, tap Codes.

    2. In the text box, enter your code. Wuying codes and pickup vouchers are supported.

    3. Tap Confirm Redemption, and then follow the on-screen instructions.

Your cloud computers appear as cards on the Personal tab of the client's home screen. You can power off, power on, restart, and configure a cloud computer from its card.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. Choose one of the following options.

    Subscribe to a plan

    1. On the Home screen, tap the icon or the Store icon.

    2. In the Subscribe to a Plan section, select a Plan and a Subscription Type. For details about specifications and pricing, see Billing.

      Note

      The iOS client supports a limited selection of plans and subscription types. If the available options do not meet your requirements, use another client to complete the purchase.

    3. Select a plan, tap Confirm Order at the bottom, and then follow the on-screen instructions.

    Note

    After the purchase is complete, you must follow the on-screen instructions to set up the cloud computer (select the setup method, operating system, specifications, and pre-installed applications) before you can use it.

    Redeem a cloud computer

    1. On the Me tab, tap Codes.

    2. In the text box, enter your code. Wuying codes and pickup vouchers are supported.

    3. Tap Confirm Redemption, and then follow the on-screen instructions.

Your cloud computers appear as cards in the My Cloud Computers area on the Cloud Resources tab. You can power off, power on, restart, and configure a cloud computer from its card.

Set up a cloud computer

After you get a cloud computer, you must complete the initial setup before you can start using it.

Windows/macOS/Web client

  1. Open the configuration page:

    • On the Order Successful page after payment, click Configure Cloud Computer.

    • On the Cloud Computer page, find the new cloud computer card and click Configure Now.

    image

  2. Select a setup method, and then click Next:

    • Set Up a New Computer: Start from scratch by choosing the operating system, performance mode, and pre-installed applications. Recommended for first-time users.

    • Saved Image: Quickly create a cloud computer from an existing image. Suitable for experienced users.

  3. Follow the steps based on the setup method you selected:

    Set Up a New Computer

    1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

      Important

      The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

    2. Select the operating system to pre-install, and then click Next. The following operating systems are available:

      • Windows Server 2022: Compatible with most Windows software. Suitable for office work, development, design, and video editing. Windows 10, Windows 11, and Microsoft Store are not supported. Applications distributed through the Store (such as Codex) cannot be installed. If you need Windows 10 or 11, consider using EDS Enterprise Edition.

      • Linux Ubuntu 22.04: An open-source distribution ideal for development, DevOps, and machine learning.

      • Kylin 23.03: A domestic operating system for government and enterprise scenarios requiring domestic software compatibility.

    3. Select a running mode, then click Next.

      Note

      The running mode sets the compute resources (vCPU and memory) for each session — think of it as a performance tier. You can switch modes each time you start the cloud computer. Each mode consumes a different number of Lingdou per hour:

      • Economy (4 vCPU / 8 GiB): Web browsing, basic office work. 4 Lingdou/hour.

      • Smooth (8 vCPU / 16 GiB): Multitasking, light design. 8 Lingdou/hour.

      • Performance (16 vCPU / 32 GiB): Development, design, video editing. 16 Lingdou/hour.

      • Esports (12 vCPU / 46 GiB + 11 GiB VRAM): AAA gaming. 60 Lingdou/hour.

      For the full rate table, see Cloud computer consumption rates.

      If you need to run GPU-intensive workloads — AAA games, 3D rendering, or large model inference — you must select Esports mode. The other modes have no dedicated GPU and may cause poor performance or errors.

    4. (Windows only) Select the applications to pre-install. Skip this step for other operating systems.

    5. Click Finish Setup.

    Saved Image

    1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

      Important

      The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

    2. Select an existing image or enter an image code, and then click Next.

      To get an image code, follow the instructions on the left side of the page.

    3. Select a Performance Mode for the cloud computer, and then click Finish Setup.

      Note

      The Performance Mode determines the computing resources (vCPU, memory) used each time the cloud computer starts. Think of it as selecting a "gear" for your cloud computer. You can switch between modes freely each time you power on, without repurchasing. Different modes consume different amounts of Wuying Credits per hour:

      • Economy (4 vCPUs / 8 GiB memory): Suitable for daily office work and web browsing. Consumes 4 credits per hour.

      • Standard (8 vCPUs / 16 GiB memory): Suitable for multitasking and light design work. Consumes 8 credits per hour.

      • High Performance (16 vCPUs / 32 GiB memory): Suitable for development, design, and video editing. Consumes 16 credits per hour.

      • Gaming (12 vCPUs / 46 GiB memory / 11 GiB GPU memory): Suitable for AAA games. Consumes 60 credits per hour.

      For a full breakdown of credit consumption, see Cloud computer consumption rates.

      If you want to run GPU-intensive workloads such as AAA games, 3D rendering, or large model inference, you must use Gaming mode, which provides a dedicated GPU. Other modes do not include a dedicated GPU and may cause these applications to run slowly or abnormally.

Android/iOS client

  1. Open the setup page by using one of the following methods:

    • On the Order Successful page after payment, tap Set Up Cloud Computer.

    • On the Cloud Resources tab, find the newly purchased cloud computer card and tap Set Up Now.

  2. Select a setup method, and then tap Next:

    • Set Up a New Computer: Start from scratch by choosing the operating system, performance mode, and pre-installed applications. Recommended for first-time users.

    • Import Image: Quickly create a cloud computer from an existing image. Suitable for experienced users.

  3. Follow the steps based on the setup method you selected:

    Set Up a New Computer

    1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

      Important

      The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

    2. Select the operating system to pre-install, and then tap Next. The following operating systems are available:

      • Windows Server 2022: Compatible with most Windows software. Suitable for office work, development, design, and video editing. Windows 10, Windows 11, and Microsoft Store are not supported. Applications distributed through the Store (such as Codex) cannot be installed. If you need Windows 10 or 11, consider using EDS Enterprise Edition.

      • Linux Ubuntu 22.04: An open-source distribution ideal for development, DevOps, and machine learning.

      • Kylin 23.03: A domestic operating system for government and enterprise scenarios requiring domestic software compatibility.

    3. Select a running mode, then click Next.

      Note

      The running mode sets the compute resources (vCPU and memory) for each session — think of it as a performance tier. You can switch modes each time you start the cloud computer. Each mode consumes a different number of Lingdou per hour:

      • Economy (4 vCPU / 8 GiB): Web browsing, basic office work. 4 Lingdou/hour.

      • Smooth (8 vCPU / 16 GiB): Multitasking, light design. 8 Lingdou/hour.

      • Performance (16 vCPU / 32 GiB): Development, design, video editing. 16 Lingdou/hour.

      • Esports (12 vCPU / 46 GiB + 11 GiB VRAM): AAA gaming. 60 Lingdou/hour.

      For the full rate table, see Cloud computer consumption rates.

      If you need to run GPU-intensive workloads — AAA games, 3D rendering, or large model inference — you must select Esports mode. The other modes have no dedicated GPU and may cause poor performance or errors.

    4. (Windows only) Select the applications to pre-install. Skip this step for other operating systems.

    5. Tap Finish Setup.

    Import Image

    1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

      Important

      The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

    2. Select an existing image or enter an image code, and then tap Next.

    3. Select a Performance Mode for the cloud computer, and then click Finish Setup.

      Note

      The Performance Mode determines the computing resources (vCPU, memory) used each time the cloud computer starts. Think of it as selecting a "gear" for your cloud computer. You can switch between modes freely each time you power on, without repurchasing. Different modes consume different amounts of Wuying Credits per hour:

      • Economy (4 vCPUs / 8 GiB memory): Suitable for daily office work and web browsing. Consumes 4 credits per hour.

      • Standard (8 vCPUs / 16 GiB memory): Suitable for multitasking and light design work. Consumes 8 credits per hour.

      • High Performance (16 vCPUs / 32 GiB memory): Suitable for development, design, and video editing. Consumes 16 credits per hour.

      • Gaming (12 vCPUs / 46 GiB memory / 11 GiB GPU memory): Suitable for AAA games. Consumes 60 credits per hour.

      For a full breakdown of credit consumption, see Cloud computer consumption rates.

      If you want to run GPU-intensive workloads such as AAA games, 3D rendering, or large model inference, you must use Gaming mode, which provides a dedicated GPU. Other modes do not include a dedicated GPU and may cause these applications to run slowly or abnormally.

Alipay/WeChat mini program

    1. Open the setup page by using one of the following methods:

      • On the Order Successful page after payment, tap Set Up Cloud Computer.

      • On the Cloud Resources tab, find the newly purchased cloud computer card and tap Set Up Now.

    2. Select a setup method, and then tap Next:

      • Set Up a New Computer: Start from scratch by choosing the operating system, performance mode, and pre-installed applications. Recommended for first-time users.

      • Import Image: Quickly create a cloud computer from an existing image. Suitable for experienced users.

    3. Follow the steps based on the setup method you selected:

      Set Up a New Computer

      1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

        Important

        The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

      2. Select the operating system to pre-install, and then tap Next. The following operating systems are available:

        • Windows Server 2022: Compatible with most Windows software. Suitable for office work, development, design, and video editing. Windows 10, Windows 11, and Microsoft Store are not supported. Applications distributed through the Store (such as Codex) cannot be installed. If you need Windows 10 or 11, consider using EDS Enterprise Edition.

        • Linux Ubuntu 22.04: An open-source distribution ideal for development, DevOps, and machine learning.

        • Kylin 23.03: A domestic operating system for government and enterprise scenarios requiring domestic software compatibility.

      3. Select a running mode, then click Next.

        Note

        The running mode sets the compute resources (vCPU and memory) for each session — think of it as a performance tier. You can switch modes each time you start the cloud computer. Each mode consumes a different number of Lingdou per hour:

        • Economy (4 vCPU / 8 GiB): Web browsing, basic office work. 4 Lingdou/hour.

        • Smooth (8 vCPU / 16 GiB): Multitasking, light design. 8 Lingdou/hour.

        • Performance (16 vCPU / 32 GiB): Development, design, video editing. 16 Lingdou/hour.

        • Esports (12 vCPU / 46 GiB + 11 GiB VRAM): AAA gaming. 60 Lingdou/hour.

        For the full rate table, see Cloud computer consumption rates.

        If you need to run GPU-intensive workloads — AAA games, 3D rendering, or large model inference — you must select Esports mode. The other modes have no dedicated GPU and may cause poor performance or errors.

      4. (Windows only) Select the applications to pre-install. Skip this step for other operating systems.

      5. Tap Finish Setup.

      Import Image

      1. Enter a Cloud Computer Name and select a Preferred Location, then click OK.

        Important

        The preferred location cannot be changed later. The system deploys your cloud computer to the nearest data center based on your selection.

      2. Select an existing image or enter an image code, and then tap Next.

      3. Select a Performance Mode for the cloud computer, and then click Finish Setup.

        Note

        The Performance Mode determines the computing resources (vCPU, memory) used each time the cloud computer starts. Think of it as selecting a "gear" for your cloud computer. You can switch between modes freely each time you power on, without repurchasing. Different modes consume different amounts of Wuying Credits per hour:

        • Economy (4 vCPUs / 8 GiB memory): Suitable for daily office work and web browsing. Consumes 4 credits per hour.

        • Standard (8 vCPUs / 16 GiB memory): Suitable for multitasking and light design work. Consumes 8 credits per hour.

        • High Performance (16 vCPUs / 32 GiB memory): Suitable for development, design, and video editing. Consumes 16 credits per hour.

        • Gaming (12 vCPUs / 46 GiB memory / 11 GiB GPU memory): Suitable for AAA games. Consumes 60 credits per hour.

        For a full breakdown of credit consumption, see Cloud computer consumption rates.

        If you want to run GPU-intensive workloads such as AAA games, 3D rendering, or large model inference, you must use Gaming mode, which provides a dedicated GPU. Other modes do not include a dedicated GPU and may cause these applications to run slowly or abnormally.

FAQ

Purchase and setup

I accidentally quit during pickup voucher redemption, and now the voucher cannot be redeemed. What should I do?

If you enter a Taobao/Tmall pickup voucher in the Alibaba Cloud Workspace client and click Buy Now but quit midway, the order enters a pending payment state. To complete the payment, follow these steps:

  1. Log on to the Alibaba Cloud User Center.

  2. In the left-side navigation pane, choose Purchase Orders > My Orders.

  3. On the Product Orders tab, find the Elastic Desktop Service (EDS) Personal order with a Pending Payment status, click Pay in the Actions column, and then follow the prompts to complete the payment.

    Note

    The order amount is CNY 0. No actual charges will be incurred.

What are Wuying Credits?

Key concepts

  • Wuying Credits are the standard unit for measuring resource consumption for cloud computers and cloud games.

  • The cloud computer consumes Wuying Credits while it is running, but not when hibernating or stopped.

  • Different instance modes for cloud computers and different types of cloud games have different Wuying Credits consumption rates.

Cloud computer consumption rates

When you start a cloud computer purchased with a plan, you can choose from different instance modes. Each mode provides a different level of computing resources and consumes Wuying Credits at a different hourly rate.

The rates are as follows:

  • For standard specifications (without video memory), the amount of Wuying Credits consumed per hour is equal to the number of vCPU cores:

    Note

    The term core in the instance modes refers to a vCPU.

    • Economy mode: 4-core CPU/8 GiB memory, at a rate of 4 Wuying Credits/hour.

    • Standard mode: 8-core CPU/16 GiB memory, at a rate of 8 Wuying Credits/hour.

    • Performance mode: 16-core CPU/32 GiB memory, at a rate of 16 Wuying Credits/hour.

  • For graphics-optimized specifications (with video memory), the hourly consumption of Wuying Credits is higher than the number of vCPU cores because video memory is also a billable factor:

    • Gaming mode: 12-core CPU/46 GiB memory/11 GB video memory, at a rate of 60 Wuying Credits/hour.

For example, if you select the Economy mode and run the cloud computer for 5.2 hours, you consume 5.2 × 4 = 20.8 Wuying Credits.

Why can't I purchase more cloud computers?

Possible reasons include:

  • You have reached the purchase limit. You can own a maximum of five Personal Edition cloud computers. If you have previously redeemed cloud computers with Yingzuan, this limit also includes deleted cloud computers in the mini program's recycle bin.

  • You have unpaid orders. If so, please complete the payment promptly.

How do I renew a cloud computer plan?

Windows/macOS/Web client

  1. Open the client and log in to Personal Edition.

  2. In the left-side navigation pane, click Cloud Computers.

  3. On the card of the cloud computer you want to renew, click Manage.

  4. In the Plan panel, go to the Billing section and click Renew Plan. Follow the on-screen instructions to complete the renewal.

Android client

Note

This feature is not supported on the iOS client. If needed, use another client to complete the purchase, such as the Alipay mini program on your iOS device.

  1. Open the client and log in to Personal Edition.

  2. On the Cloud Resources tab, find the cloud computer card you want to renew and tap Manage.

  3. On the Plan tab, go to the Billing section and tap Renew Plan. Follow the on-screen instructions to complete the renewal.

Alipay/WeChat mini program

  1. Open the client and log in to Personal Edition.

  2. On the Cloud Resources tab, find the cloud computer card you want to renew and tap Manage.

  3. On the Plan tab, go to the Billing section and tap Renew Plan. Follow the on-screen instructions to complete the renewal.

How do I cancel auto-renewal for a cloud computer?

To cancel auto-renewal, complete the following two steps: first cancel the subscription in the Alibaba Cloud Workspace client or mini program, then revoke the automatic payment agreement on the payment platform.

Step 1: Cancel the subscription

Windows/macOS/Web client

  1. Open the client and sign in to EDS Personal.

  2. In the left-side navigation pane, hover over your profile picture and select Order Management.

  3. On the Order Management page, find the cloud computer order with an Auto-Renewal payment method, click Subscription Management in the Actions column, and then click Cancel Auto-Renewal.

Android/iOS client

  1. Open the client and sign in to EDS Personal.

  2. On the Me tab, tap Subscription Management.

  3. Find the cloud computer you want to cancel and tap Cancel Subscription.

Alipay/WeChat mini program

  1. Open the client and sign in to EDS Personal.

  2. On the Me tab, tap Subscription Management.

  3. Find the cloud computer you want to cancel and tap Cancel Subscription.

Step 2: Revoke the automatic payment agreement

Revoke the automatic payment agreement on the payment platform. The exact steps may vary by platform.

  • Alipay: Open the Alipay app and go to Me > Settings > Payment Settings > Auto-Debit. Find the Alibaba Cloud EDS auto-renewal entry and tap Cancel or Disable.

  • WeChat: Open the WeChat app and go to Me > Services > Wallet > Payment Settings. Go to Auto-Debit, find the entry, and disable it.

Client

Can I sign in to the same cloud computer from multiple clients?

Yes, you can connect to and use your cloud computer through the Wuying software client and mini programs, including:

  • Windows client

  • macOS client

  • Web client

  • Android client

  • iOS client

  • Alipay mini program

  • WeChat mini program

To use a client, go to the Wuying client download page. To use a mini program, search for it in Alipay or WeChat.

How do I use a cloud computer after I get one?

You connect to and use a cloud computer through the Alibaba Cloud Workspace client. EDS Personal supports the following clients: the Windows client (V6.6 or later), the macOS client (V6.6 or later), the Web client, the Android client (V6.1 or later), the iOS client (V6.1 or later), the Alipay mini program, and the WeChat mini program.

The following steps use the Windows client as an example.

  1. Open the client and use the edition selector at the top to switch to the EDS Personal sign-in page.

  2. On the EDS Personal sign-in page, sign in with your phone number or by scanning a QR code.
    After you sign in, the client displays your cloud computers as cards.

  3. On the cloud computer card, click the power-on icon.

  4. After the cloud computer starts, click the connect button on the card to open it.

Previous：Sign in to and configure EDS Personal clientsNext：View cloud computer details