Event statistics
View detailed event information across your instances, products, and devices to better manage devices, troubleshoot issues, and improve operational efficiency.
Prerequisites
The O&M statistics service is enabled. For more information, see Enable or disable O&M statistics.
Background information
By default, the O&M statistics service is disabled for new Enterprise Edition instances. You must enable it manually. You can also disable the service after it is enabled. The O&M statistics service currently supports device statistics, working status statistics, event statistics, and custom statistics. For more information about the O&M statistics service, see O&M statistics overview.
Procedure
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Log in to the IoT Platform Console or the .
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At the top of the console, select the region where your target Enterprise Edition instance is located. Then, in the Instance Overview tab, locate the desired Enterprise Edition instance and single click its name.
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In the left-side navigation pane, choose .
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Click the event statistics tab. Select an instance, a product, and a time range to view the count and trends of different event types (failure, alert, and information).
For more information about events, see Device properties, events, and services.
In the event list section, click download data to export the event details as a CSV file.
Filter by instance, product, device, and time range. The Categorized Event Analysis section displays the total count of failures, alerts, and information events over the last 30 days, with a Details link for each category. The line chart shows daily trends for these event types. The event list table lists fields such as ProductKey, DeviceName, event type, event code, event name, event time, and event content.