The Card Management page displays basic information about your cards. On this page, you can top up cards, export card details, manually suspend or resume cards, and cancel card accounts.
You can perform the same operations on the Plan Voucher Management page by clicking View next to a specific plan voucher. The Card Management page shows all Internet of Things (IoT) cards under your account. The Plan Voucher Management page shows all IoT cards under a specific plan. This means there are two ways to access card management operations. You can choose the one that suits your needs.
Basic interface information
Field name |
Description |
Total cards |
The total number of IoT cards under the account. |
ICCID/Card number |
The number of the IoT card. It is 20 characters long and matches the ICCID printed on the card. |
MSISDN |
The MSISDN of the IoT card. It is 13 characters long.
|
Plan voucher |
The plan voucher to which the IoT card belongs. Format: Carrier_Plan Type_Billing Cycle_Rate Version_Data Plan Tier/Pool ID.
|
Carrier |
The carrier of the IoT card. |
SIM card status |
The SIM card status can be one of the following:
|
Specific status |
The specific status can be one of the following:
Note
For more information about specific statuses, see Card status management. |
Cumulative traffic in cycle |
The data used within the plan cycle. By default, this is the usage up to 24:00:00 of the previous day. |
Tag |
Tags are used to classify IoT cards to help you manage them. First, add tags on the page. Then, on this page, click Add in the Tag column to attach a tag to an IoT card.
Note
|
Remarks |
You can add remarks to an IoT card. |
Top-up
Top-up is only available for IoT cards with single-card plans and same-tier pool plans. The concept of top-up does not apply to pooled data plans. If the data in a pooled data plan is used up, you can add more cards to the pool or expand the pool size.
On the SIM Card Management > Card Management page, select the IoT card that you want to top up.
Click the
icon in the Actions column and then click Recharge.In the top-up panel, configure the top-up type.
Item
Description
Top-up type
Renew plan
Purchase add-on package: If your plan's data is about to run out, you can purchase an add-on package to avoid service suspension or overage charges. The add-on package takes effect immediately after purchase. It shares the same expiration date as your current plan and becomes invalid upon expiration.
NoteOnly single-card plans support purchasing add-on packages. For same-tier pool plans, the only top-up type is Renew plan. If a same-tier pool plan is low on data, you can add cards to expand the pool.
Renewal period
This parameter is available when Top-up type is set to Renew plan.
Select a renewal period. For example, if you select 3, you purchase a 3-month plan. The purchased plans take effect consecutively until the last one expires, at which point the service is deactivated.
Add-on package data tier
This parameter is available when Top-up type is set to Purchase add-on package.
Select a data tier for the add-on package.
Quantity
This parameter is available when Top-up type is set to Purchase add-on package.
Select the number of add-on packages to purchase.
Click Create Order and Pay and then complete the payment.
Filter
You can filter the displayed IoT cards. Click Advanced Search on the right side of the page, select the filter fields, and then click Search.
View card details
Click View in the Operation column to view detailed information about the IoT card. The information is categorized as follows:
Basic Information: Includes International Mobile Subscriber Identity (IMSI), MSISDN, plan voucher, carrier, activation method, card type, and other information.
Traffic Information: You can view data consumption for the last two months and a list of active plans.
Settings
Usage limit suspension settings: You can configure suspension settings based on usage limits for a single card or for the entire plan voucher.
Automation rules: You can view the automation rules related to the IoT card and the trigger records for each rule.
Operation Records: You can view the operation records for the card, such as the account creation time and activation time.
A smart card, which is a card from a virtual carrier, supports network channels from multiple carriers. These carriers act as sub-cards for the smart card.
Click the
icon in the Operation column and select Sub-card Details to view detailed information about the sub-cards.
Export card details
On the SIM Card Management > Card Management page, click the
icon on the right to export card details.In the dialog box that appears, select the Traffic Time Range and specify Whether to export daily usage.
Set the file name.
You can specify a custom file name for the exported file for easy identification. If you do not specify a custom name, the file is exported with a default system-generated name.
In the navigation pane on the left, click Exported Files. On the Exported Files page, find the corresponding file and click Download in the rightmost column to download the file.
NoteYou can start the export process from the Card Management page, but you must download the exported document from the Exported Files page.
Rebinding and reuse
An IoT card is bound to a device. This binding occurs when the card is first inserted into a device, powered on, and generates traffic. If you move the card to a different device, the card is locked, and its status changes to Suspended (device change).
You can resume a card that was suspended due to a device change as follows:
Click the
icon in the Operation column, select Resume Use, and then click OK in the dialog box that appears.
Forced activation
There are two types of forced activation:
System-forced activation: The system forcibly activates a card after its silent period ends.
Manual forced activation: You can manually force the activation of an inactive card in a same-tier pool plan to expand the data pool. This topic describes this type of activation.
Click the
icon in the Operation column, select Force Activate, and then click OK in the dialog box that appears.
Cancel an account
You can request to cancel an IoT card if its status is Stopped or Manually Deactivated. Click the
icon in the Actions column, select Request Account Cancellation, and then click OK in the dialog box that appears.
The cancellation operation is irreversible. You cannot recover a canceled account. Proceed with caution.
The system automatically cancels the accounts of cards that have been deactivated for more than three calendar months.
Due to carrier system processing delays at the end of the month, you should submit cancellation requests before the 20th of each month. This ensures that the process is completed within the current month and helps you avoid charges for the next month.
icon in the Operation column, and then click Sub-card Details to view the MSISDN.