Error codes

Error code

Error message

Description

0

SUCCESS

Success.

Error code

Error message

Description

Solution

240999

DEFAULT_ERROR

Default internal error.

Internal error. Retry the operation.

240001

NUI_CONFIG_INVALID

Configuration file error.

Configuration file error. Confirm that the resource file exists in the specified resource path. For Android, see the code sample and use the copyAssets interface.

240002

ILLEGAL_PARAM

Invalid parameter.

Confirm that the input format is correct, including the field type and value range limits.

240003

ILLEGAL_INIT_PARAM

Invalid initialization parameter.

Confirm if the initialization parameter format is incorrect or if a required field is missing.

240004

NECESSARY_PARAM_LACK

A required parameter is missing.

Confirm the required parameters for the interface call.

240005

NULL_PARAM_ERROR

The parameter is empty.

Confirm that the parameter is not empty.

240006

NULL_LISTENER_ERROR

The event callback is not defined.

Confirm that the callback event is assigned correctly.

240007

NULL_DIALOG_ERROR

No valid dialog instance exists. This usually occurs during an internal state error.

Confirm that the state is correct before calling the interface. Use the cancel interface to restore the idle state.

240008

NULL_ENGINE_ERROR

No valid engine instance exists. Check if the initialization was successful.

Confirm that the initialization was successful.

240009

ILLEGAL_DATA

The input audio data address or length is invalid.

Confirm the value of the input data length.

Error code

Error message

Description

Solution

240010

ILLEGAL_REENTRANT

An SDK interface was called after exiting.

You can ignore this error if it does not affect functionality.

240011

SDK_NOT_INIT

The SDK was not initialized correctly.

Confirm that the initialization returns a correct value before using other interfaces.

240012

SDK_ALREADY_INIT

The SDK initialization interface was called repeatedly.

Confirm the initialization call logic.

240013

DIALOG_INVALID_STATE

Internal dialog state error.

Read the SDK flowchart to confirm if the interface was called in an incorrect state.

240014

STATE_INVALID

SDK internal state error.

Same as DIALOG_INVALID_STATE.

240015

ILLEGAL_FUNC_CALL

The interface cannot be called in this mode.

Confirm that the interface call is valid.

Error code

Error message

Description

Solution

240020

MEM_ALLOC_ERROR

Memory allocation error.

Check for insufficient memory.

240021

FILE_ACCESS_FAIL

File access error.

Check if file read and write permissions are granted.

240022

CREATE_DIR_ERROR

Error creating directory.

Check for write permissions.

Error code

Error message

Description

Solution

240030

CREATE_NUI_ERROR

Failed to create the engine.

Failed to create the instance. This is usually due to insufficient system resources.

240031

TEXT_DIALOG_START_FAIL

Failed to start text understanding.

Failed to convert text to semantic understanding. Check if the network connection, URL, and token are valid.

240032

TEXT_CANCEL_START_FAIL

Failed to cancel text understanding.

You can safely ignore this.

240033

WUW_DUPLICATE

Duplicate dynamic wake-up word.

You can ignore this error.

Error code

Error message

Description

Solution

240040

CEI_INIT_FAIL

Failed to initialize the local engine.

Confirm that the local engine model is valid and that the directory is readable and writable.

240041

CEI_SET_PARAM_FAIL

Failed to set engine parameters.

You can safely ignore this.

240042

CEI_COMPILE_GRAMMER_FAIL

Failed to compile grammar.

You can safely ignore this.

240043

CEI_STOP_FAIL

Failed to stop recognition.

You can disregard this.

240044

CEI_CANCEL_FAIL

Failed to cancel recognition.

You can ignore this.

240045

CEI_UNLOAD_KWS_FAIL

Failed to cancel the wake-up word.

You can ignore this error.

240046

GET_WUW_ERROR

Failed to get the wake-up word.

You can safely ignore this.

Error code

Error message

Description

Solution

240050

SELECT_RECORDER_ERROR

Error selecting audio device.

Internal error. Retry the operation.

240051

UPDATE_AUDIO_ERROR

Error pushing audio. This usually occurs when the input audio length is greater than the required length.

You can check if the length of the pushed audio is invalid.

240052

MIC_ERROR

Failed to get audio for 2 consecutive seconds.

Confirm that audio of the required length is provided in the audio data callback.

Error code

Error message

Description

Solution

240080

ENGINE_INIT_TIMEOUT

Engine initialization timed out.

Internal service error. The client must retry the operation.

240081

SET_PARAM_TIMEOUT

Setting parameters timed out.

Internal service error. The client must retry the operation.

240082

SET_WUW_TIMEOUT

You can set the wake word timeout.

Internal service error. The client must retry the operation.

240083

SELECT_RECORDER_TIMEOUT

Selecting the recording device timed out.

Internal service error. The client must retry the operation.

240084

STOP_TIMEOUT

Ending the dialog timed out.

Internal service error. The client must retry the operation.

240085

ASR_ENGINE_STOP_TIMEOUT

Stopping the engine timed out.

Internal service error. The client must retry the operation.

240086

UNLOAD_DYNAMIC_WUW_TIMEOUT

You can cancel the dynamic wake-up word timeout.

Internal service error. The client must retry the operation.

240087

ADD_DYNAMIC_WUW_TIMEOUT

You can increase the dynamic wake word timeout.

Internal service error. The client must retry the operation.

240100

WAIT_TIMEOUT

Engine interface call timed out.

Internal service error. The client must retry the operation.

240101

HANDLE_API_TIMEOUT

API layer interface call timed out.

Internal service error. The client must retry the operation.

Error code

Error message

Description

Solution

240060

CREATE_DA_REQUEST_ERROR

Failed to create a dialog assistant instance.

You can ignore this.

240061

START_DA_REQUEST_ERROR

Failed to start a dialog assistant request.

You can safely ignore this.

240062

DEFAULT_NLS_ERROR

A server-side error occurred. This error includes the error content returned by the server. For more information, see the server-side error codes.

See the server-side return code for further troubleshooting.

240063

SSL_ERROR

Error creating SSL instance.

Internal service error. The client must retry the operation.

240064

SSL_CONNECT_FAILED

SSL connection failed.

Connection is abnormal. Check if the service URL or the on-premises network connectivity is normal.

240065

HTTP_CONNECT_FAILED

HTTP connection failed.

Service connection error. View the HTTP return value in the log file to identify the cause.

240066

DNS_FAILED

DNS parsing failed.

Check if the on-premises network and DNS service are normal.

240067

CONNECT_FAILED

Socket connection failed.

Check the network connection.

240068

SERVER_NOT_ACCESS

The server cannot be accessed.

Check if the token has expired or if the URL is correct.

240069

SOCKET_CLOSED

The socket is closed.

Internal service error. The client must retry the operation.

240070

AUTH_FAILED

Authentication failed.

Check if the correct ak_secret, ak_id, app_key, sdk_code, and device_id are provided. Also, confirm that a sufficient quota is enabled.

240071

HTTPDNS_FAILED

Failed to connect using the IP address provided by the client.

If you directly use an IP address for access, confirm that the IP address is accessible.

240072

HTTP_SEND_FAILED

Failed to send HTTP request for file transcription.

Confirm that the network connection is normal.

240073

HTTP_RECEIVE_FAILED

Failed to receive HTTP response for file transcription.

Confirm that the network connection is normal.

240074

HTTP_RESPONSE_ERROR

Failed to parse the received content for file transcription.

Internal error. Retry the operation.

240075

HTTP_SERVER_ERROR

File transcription service error. For more information, see the service error codes.

See the server-side error code to identify the cause.

Error code

Error message

Description

Solution

240090

UPDATE_CONTEXT_TIMEOUT

Updating client information timed out.

Internal service error. The client must retry the operation.

240091

CONNECTION_TIMEOUT

Network connection timed out.

Internal service error. The client must retry the operation.

240092

PARTIAL_ASR_TIMEOUT

Getting intermediate recognition results timed out.

Internal service error. The client must retry the operation.

240093

ASR_TIMEOUT

Getting final recognition results timed out.

Internal service error. The client must retry the operation.

240094

DIALOG_TIMEOUT

Getting dialog understanding results timed out.

Internal service error. The client must retry the operation.

240095

WWV_TIMEOUT

Getting cloud-side wake-up confirmation results timed out.

Internal service error. The client must retry the operation.

Error code

Cause

Solution

40000001

Identity authentication failed.

Check if the token is correct and has not expired.

40000002

Invalid message.

Check if the sent message meets the requirements.

403

The token has expired or a parameter is invalid.

1. Check if the token has expired.

2. Check if the parameter value is valid.

40000004

Idle timeout.

Confirm that no data has been sent to the server-side for 10 seconds.

40000005

Too many requests.

Check whether the number of concurrent connections or requests per second is exceeded. If the concurrency limit is exceeded, you can upgrade from the Free Edition to the Commercial Edition, or scale out the concurrent resources for the Commercial Edition.

40000000

Default client error code.

Check the corresponding error message.

40000010

The trial period has ended and the Commercial Edition is not activated, or the account has an overdue payment.

Log on to the console to confirm the service activation status and your account balance.

41010120

Client timeout error.

The client did not send data for 10 or more consecutive seconds, which caused a client timeout error.

50000000

Default server-side error.

Internal service error. The client must retry the operation.

50000001

Internal call error.

Internal service error. The client must retry the operation.

52010001

Internal call error.

Internal service error. The client must retry the operation.

40010001

Unsupported interface.

Upgrade to the latest SDK.

40010002

Unsupported instruction.

Upgrade to the latest SDK.

40010003

Invalid instruction.

Upgrade to the latest SDK.

40010004

The client disconnected prematurely.

Check if the connection was closed before the request was completed.

40010005

Task status error.

An instruction was sent that cannot be processed in the current task state.

40020105

The application does not exist.

The application could not be found during route parsing.

40020106

The appkey and token do not match.

Check if the appkey is correct and if it belongs to the same account as the token.

40020503

Sub-account authentication failed.

Use the primary account to grant the sub-account access permissions to the POP API.

41040201

The client stops sending data within 10 s.

Check for network issues, or verify that your service is sending data.

41040202

The client sent data too quickly, and server resources are exhausted.

Check whether the client is sending packets too quickly. Packets must be sent at a 1:1 real-time factor.

41040203

The client sent audio in an unsupported format.

Convert the audio data to a format that the SDK supports.

41040204

An abnormal client method call occurred.

The client must call the send request interface before calling other interfaces.

41040205

The client set an invalid value for the MAXSILENCE_PARAM parameter.

The valid value range for the MAXSILENCE_PARAM parameter is 200 to 2000.

41050008

Sample rate mismatch.

Check whether the sample rate set during the call matches the sample rate of the ASR model that is bound to the appkey in the console.

51040101

Internal server error.

Unknown error.

51040103

The real-time speech recognition service is unavailable.

Check whether tasks are stacked in the real-time speech recognition service. This can cause task submission to fail.

51040104

The request to the real-time speech recognition service timed out.

Check the real-time speech recognition service logs.

51040105

Failed to call the real-time speech recognition service.

Check whether the real-time speech recognition service is running and whether the port is open.

51040106

Load balancing for the real-time speech recognition service failed. The IP address of the service was not retrieved.

Check for issues with the real-time speech recognition service instance in the VPC.