Refund policy

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This topic describes the refund rules, methods, and fund flow for Lindorm instances.

Note

Refunds are available only for subscription Lindorm instances. Pay-as-you-go instances are not eligible for refunds. To stop billing for pay-as-you-go instances, you can release them in the Lindorm console.

Refund rules

Subscription Lindorm instances are eligible for refunds. Before you unsubscribe from a subscription Lindorm resource, read the unsubscription rules, notes, and examples. For more information, see Unsubscription rules.

Refund methods

The following table describes the refund methods for Lindorm instances based on their billing method.

Billing method

Refund policy

Subscription

If you no longer need a subscription instance, you can request a refund. The system calculates the refund based on your resource configuration. For more information, see Unsubscription methods.

Pay-as-you-go

Pay-as-you-go instances are billed in real-time based on usage and are not eligible for refunds. If you no longer need a pay-as-you-go instance, release it to stop billing. For more information, see Release an instance.

Refund flow

To learn where your refund for a Lindorm instance is sent, see Refund flow.

Note

Refunds apply only to the amount paid with cash or stored value cards. Payments made using vouchers or coupons are not refundable.

References