For more questions about Image Translate, contact Pre-sales Support or join our DingTalk group (ID: 23369411) to talk with our experts.
Billing questions
Image Translate pricing
For information about Image Translate pricing, see Image Translate Pricing.
Are failed Image Translate API calls billed
You are billed for successful calls to the Image Translate API to fetch rendering data. Failed calls are not billed.
Am I billed for calling the Image Translate API on an image with no text
Image Translation is a paid service. Charges are based on the number of images, not the number of characters.
API call questions
Can I test Image Translate
You can test the API in the OpenAPI Explorer.
Image size limits for the Image Translate API
Size: 10 MB. Dimensions: a minimum of 15 px and a maximum of 8192 px. The aspect ratio cannot exceed 10:1.
What languages does Image Translate support
Image Translate supports Chinese and English as source languages. It supports more than 10 target languages, including English, Russian, Spanish, and Korean. For a complete list of supported languages, see Image Translate Product Introduction.
How can I translate only part of an image
When calling the Image Translate API, set the `Field` parameter to `e-commerce` and the `Ext` parameter to `"ignoreEntityRecognize": "true"`. For more information, see Image Translate API Reference. Alternatively, use the restore feature in the editor to revert parts of the image that do not require translation. For more information, see User Guide for the Image Translate Online Editor.
What is the difference between General-purpose Image Translation and E-commerce Image Translation
General-purpose Image Translation is suitable for translating images in general-purpose realms.
E-commerce Image Translation is suitable for translating images in the e-commerce realm. It can intelligently detect and ignore text on the main product entity.
Resource plans for General-purpose Image Translation and E-commerce Image Translation are not interchangeable. When you translate an image, select the realm that matches your resource plan. Otherwise, after your free quota is used, charges are deducted from your account balance instead of from your resource plan.
Where are the URLs returned by the Image Translate API stored
Translated images are stored on alicdn using Alibaba Cloud servers. This process does not use your OSS resources. The image URLs are valid indefinitely. Currently, there is no limit on storage duration, but we plan to add one in the future. Due to concurrent access limits, we recommend that you save a copy of the translated images.
Image Translate errors
First, try to troubleshoot the issue using the error codes in the API reference. If the issue persists, contact our customer service representatives at mt_support@list.alibaba-inc.com or join our DingTalk group (ID: 23369411).