number pool, Add a usage scenario-Phone Number Protection(PNP)-阿里云帮助中心

Before purchasing phone numbers, you must add a usage scenario that details your business purpose, industry scenario, script, and calling scenario. This information allows reviewers to verify that your business operations are compliant. Once the scenario is approved, you can create a number pool and purchase numbers.

Prerequisites

You must have an approved enterprise qualification.

Usage

Provide accurate qualification information for security and compliance checks. If this information does not match your actual usage, your service may be suspended. If you have multiple scenarios, you can submit each one. Different number pools can be associated with different usage scenarios.

Procedure

Log on to the Phone Number Protectionconsole.
In the left-side navigation pane, choose scenario management.

Click Add Scenario and complete the form.

Category	Parameter	Description
Usage scenario submission	Qualification	Select an approved qualification. Note If no suitable qualification is available, submit an enterprise qualification and select it after approval.
	Scenario name	Enter a scenario name.
	Business purpose	Select the business purpose for this scenario.
	Authorization materials	Not required Required: Upload authorization materials, such as the cover page, relevant sections, and signature page of a contract, and other attachments. Important If your enterprise qualification does not match your business purpose, industry scenario, or script, you must provide additional authorization materials.
Scenario information configuration	Industry scenario	Select an industry scenario.
	Script	Enter the script for this scenario.
	Calling scenario description and related links	Describe the calling scenario and provide relevant links, such as links to an app, an official account, a mini program, or relevant screenshots of your internal system. This information must be submitted for review after your service is live.

Click Submit.
The review is typically completed within two business days. The review hours are 9:00–23:00 from Monday to Sunday. Reviews may be delayed on public holidays. You can check the review status on the scenario management page.