Refund policy
Managed Service for Prometheus uses pay-as-you-go billing. Bills are generated daily for the previous day's usage and deducted from your account balance. Because no upfront fees are charged, refunds do not apply.
To stop incurring charges, release your Prometheus instances and associated resources.
Before you begin
Back up or migrate any data you need before you release a Prometheus instance.
Release a Prometheus instance
After you release a Prometheus instance, billing stops for that instance.
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Log on to the Prometheus console. In the left-side navigation pane, click Instances.
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On the Instances page, find the instance that you want to release. In the Actions column, click Uninstall.
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In the dialog box that appears, click OK.
If the instance status displays UnInstallFailed after uninstallation, the uninstallation failed because the API server of the ACK cluster is unavailable. The ACK cluster is the client, and the Prometheus instance is the server. Uninstalling the client does not automatically uninstall the server. Perform the following steps:
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Log on to the ARMS console. In the left-side navigation pane, choose Access Management. Find the target access environment (env-xxx), and delete it.
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Return to the instance list. In the Actions column of the target instance, click Uninstall, and then click OK in the dialog box that appears.
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After both the access environment and the Prometheus instance are deleted, billing stops.