Manage push channels

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Push channels are the outbound notification methods for your organization, such as DingTalk, WeCom, Lark, and custom webhooks. On the Push Channel Management page, you can view task details for each channel and edit or delete custom push channels.

Access the Push Channel Management page

  1. Log on to the Quick BI console.

  2. On the Quick BI homepage, navigate to the Push Channel Management page.

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    The Push Channel Management page lists all configured channels. The following table describes the parameters on this page.

    Parameter

    Description

    Type and Name

    The type and name of the push channel.

    Quick BI supports the following push channel types: SMS, email, DingTalk work notifications, DingTalk group bots, WeCom notifications, WeCom groups, Lark group notifications, and custom webhooks.

    Reference details

    The number of times a bot is referenced.

    Each time a newly created bot is selected for an approval or monitoring task, its reference count increases by one.

    Hover over the reference count to view the reference details.image.png

    Enable

    When enabled, the bot can be referenced in tasks. You can also disable the bot.

    Status

    The operational status of the bot. Possible statuses are Enabled, Disabled, and Invalid.

    If a push channel fails to send a message 10 consecutive times, the system sets the bot's status to Invalid, and the bot will no longer receive messages from that channel.

Push configuration

For DingTalk and WeCom, you can set the custom link opening mode to Workbench, Sidebar, Redirect to browser, or Pop-up window.

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Note
  • This setting applies only to the PC client. The push configurations for DingTalk and Lark channels are automatically synchronized.

  • This configuration affects the following actions:

    • Subscription (personal and group)

    • Monitoring and alerting (personal and group)

    • Comments

    • Share

Edit a push channel

You can edit any created push channel. The following example shows how to edit a custom webhook push channel.image.pngYou can modify the name, webhook URL, and secret key for the custom webhook. For more information about these parameters, see Parameter descriptions.

View channel details

The Channel Task Details list shows the format and delivery status of sent messages.image.png

Note

Channel details are available only for custom channels.

Delete a push channel

You can delete a push channel only when its reference count is 0.image.png

Note

To delete a push channel, you must first remove the references shown in its reference details.