Restarting a device can resolve certain software-related issues during a network failure.
Background
You can restart a device in two ways:
- Turn the device's power off and then on.
- Use the SAG console to remotely restart the device.
Cold restart
Warning Before you perform a cold restart, save the current device configuration to prevent data loss.
A cold restart reboots the device by turning its power off and then on.
Use the physical power switch on the device.
Remote restart
To remotely restart a device from the SAG console:
- Log on to the SAG console.
In the top navigation bar, select the region.
- On the Smart Access Gateway instance list page, click the target instance ID.
- Click the Device Settings tab.
- Select the device you want to restart and click Remote Restart.
- In the Remote Restart dialog box, click OK .
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