Request access to unauthorized software

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When your administrator configures a blacklist policy, any detected unauthorized software appears on the security page after you log on to the SASE client. If you need to use unauthorized software for a specific reason, you can submit a request. This topic describes how to submit such a request.

Prerequisites

Procedure

  1. Log on to the SASE client.

  2. On the security page, click fix issues.

  3. On the fix issues page, find the target software and click Apply in the right.

  4. On the Application for Use of High-risk Software page, fill in the Application Information and click Submit Request.

After you submit the request, an administrator can view it on the User Application tab under Endpoint Management > Software Management. The administrator will review your request. If approved, you can use the software for the approved period.