Upgrades and downgrades
When your security protection needs change, you can adjust the edition and value-added services of Security Center by upgrading or downgrading. For example, upgrade from Anti-virus to Premium Edition, or cancel anti-ransomware. This topic describes how to upgrade or downgrade Security Center.
Unified sales
Supported upgrade and downgrade items
-
Services not listed in the following downgrade types cannot be downgraded, such as Security Center editions and the cloud honeypot service. To downgrade an edition or reduce cloud honeypot authorizations, schedule the change for the next billing cycle through renewal with specification change. The current billing cycle is not affected. For renewal with specification change, see Manual renewal .
-
Starting from November 14, 2024 (UTC+8), upgrading or downgrading the Agentic SOC value-added service requires minimum quantities and step sizes for log ingestion traffic and log storage capacity. The purchase quantity must be no less than the minimum quantity and must meet the step size requirement before you can proceed with the upgrade or downgrade. For more information, see [Notice] Agentic SOC Sales Policy Adjustment.
-
If you need to upgrade (increase value-added service quotas or purchase new value-added services) and downgrade (cancel another value-added service) at the same time, perform the upgrade and downgrade operations separately.
|
Change type |
Supported items |
Scenarios |
|
Upgrade |
Upgrade the service edition (from a lower edition to a higher edition: Anti-virus, Premium, Enterprise, or Ultimate) |
Your current edition cannot meet your needs and you need to upgrade to a higher edition for more comprehensive protection. |
|
Increase the Protected Servers or compute cores of a Security Center instance |
The Protected Servers or compute cores of your current Security Center instance is insufficient. You need to purchase more Protected Servers or compute cores. Note
After you purchase a Security Center instance using the all-asset coverage method, if the Protected Servers or compute cores of the instance is less than the number of servers or compute cores in your Alibaba Cloud account, upgrade the instance promptly to expand the authorizations. A prompt appears in the upper-right corner of the Overview page in the console. |
|
|
Purchase value-added services |
After purchasing a Security Center subscription instance, you need to purchase value-added services such as web tamper proofing, anti-ransomware, container image scan, and application protection. |
|
|
Increase purchased value-added service quotas |
After purchasing value-added services, you need to increase the log storage capacity, anti-ransomware capacity, or tamper-proofing authorizations. |
|
|
Downgrade |
Decrease the Protected Servers or compute cores |
After purchasing a Security Center instance, if you have unattached Protected Servers or compute cores, you can release them by downgrading. Note
After you purchase a Security Center instance using the all-asset coverage method, if you have unused and unneeded Protected Servers or compute cores, you can downgrade. After the downgrade, the Protected Servers and compute cores must be no less than the number of servers or compute cores in your Alibaba Cloud account. |
|
Cancel purchased value-added services |
You have purchased value-added services such as web tamper proofing or anti-ransomware, but no longer need them. Important
To cancel tamper-proofing, set the tamper-proofing authorization count to 0 and disable the tamper-proofing feature during the configuration change. |
|
|
Decrease purchased value-added service quotas |
After purchasing value-added services, you need to decrease the log storage capacity, anti-ransomware capacity, tamper-proofing authorizations, Cloud Honeypot count, or application protection authorizations. Note
When a Security Center instance is released, its logs are automatically cleared. |
Billing for upgrades and downgrades
|
Change type |
Billing details |
|
Upgrade |
You need to pay the price difference incurred by the upgrade. Price difference formula: (Cost of added authorizations + Cost of value-added features) × Remaining validity period of the Security Center service (in seconds) |
|
Downgrade |
You will receive a refund for the disabled or downgraded protected server count and value-added features. For information about how refunds are calculated, see Cancellation rules . |
For billing details of each edition and value-added service of Security Center, see Billing description.
Applicable scope
Make sure that your account has no pending renewal with specification change orders. Otherwise, you cannot perform upgrades or downgrades.
To check, select in the upper-right corner of the console. On the Order List page, on the Product Orders tab, set the Service filter to Security Center and click Search. Then click Details in the Actions column of a recent renewal order to check for pending renewal with specification change orders.
Operations
Upgrade
-
Log on to the Security Center console .
-
On the Overview page, in the Subscription section, click Change Configuration > Upgrade Now.
-
On the Order Upgrade tab, configure the new specifications as needed.
-
To increase the Protected Servers or compute cores, set the value to the desired quantity.
-
To enable a value-added service, set Purchase or Not to Yes and specify the quantity.
Select the target upgrade edition (Advanced Edition, Enterprise, or Ultimate), and configure value-added services such as Anti-Ransomware, Managed Anti-ransomware, and Container Image Scan as needed. After confirming the change details on the right, select the Terms of Service and click Order Now.
-
-
Carefully read and select the Terms of Service, click Order Now, confirm your order information, and complete the payment.
Downgrade
-
Log on to the Security Center console .
-
On the Overview page, in the Subscription section, click .
-
On the Order Downgrade tab, select the configuration that you want to downgrade.
-
To decrease the number of protected servers, the minimum value is the number of currently attached authorizations.
NoteWhen you purchase a Security Center instance using the all-asset coverage method, the Protected Servers and compute cores after downgrade must be no less than the number of servers or compute cores in your Alibaba Cloud account.
-
To cancel a value-added service, set Purchase or Not to No in the service area.
-
To decrease a value-added service quota, first release the authorizations or capacity for that service, and then perform the downgrade.
On the Order Downgrade page, modify the configurations as needed (for example, change Anti-Ransomware from 50 GB to No), and confirm the change information and total configuration fee in the Configuration Details panel on the right.
ImportantThe actual refund amount is shown on the downgrade page.
-
-
Carefully read and select the Terms of Service, and then click Order Now.
Independent sales
Attack Management
-
Log on to the Security Center console .
-
On the Overview page, in the Attack Surface Management section, click Change Configuration.
-
In the configuration change, select Upgrade Now or Specification Downgrade to go to the configuration page.
-
Re-enter the asset count, and then click Buy Now.