Delivery statistics
After you send SMS messages, you can view detailed delivery statistics in the console or by calling API operations.
Usage
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Messages sent to numbers on the blocklist are not included in delivery statistics and are not counted towards the delivery success rate.
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In delivery statistics analysis, the number of Count of Delivered Messages equals the number of billable messages.
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You can view delivery statistics in the console or export them as Excel files. Both methods use the same data source and calculation logic to ensure that key metrics such as total messages, successful messages, failed messages, and billable messages are consistent. Minor discrepancies may occur due to different query times, because scheduled tasks refresh the statistical data.
Procedure
Chinese mainland
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Log on to the Short Message Service (SMS) console.
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In the left-side navigation pane, choose .
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On the Delivery Statistics page, view Statistics, Signature Delivery Details, Messaging Trend Chart, and Messaging Details. You can filter SMS delivery records by sms signature, template type, and template name for a specific date range. You can query data from the last 366 days.
The Data Statistics section displays five metrics: delivery success rate, total messages, successful messages, failed messages, and messages pending receipt. After you select an sms signature, you can view the corresponding delivery trend and details based on the template type, template name, and date range.
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In the Messaging Details section, you can view the current month's Total (Messages), Count of Delivered Messages, Failed, No Delivery Receipt, and Success Rate.
If a message fails, click View Delivery Details for more information. Use the Cause of Failure and Suggestion to modify and resend the message.
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(Optional) Export delivery statistics.
In the upper-right corner of the Messaging Details section, click Export Messaging Records or Export to export the delivery data.
International
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Log on to the Short Message Service (SMS) console.
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In the left-side navigation pane, choose .
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On the Dashboard page, view Messaging Records by Time and Messaging Records by Country/Region. You can filter delivery records by country/region, Sender ID, and carrier for a specified date range.
The statistics table includes columns such as billable messages, number of deliveries, successful messages, failed messages, unknown messages, and delivery success rate. You can click the Export button to export the data.
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(Optional) Export delivery statistics.
In the upper-right corner of each section, click Export to save the delivery data locally.