Overdue payments

Updated at:

This topic describes overdue payments for Tingwu services that use the pay-as-you-go billing method.

Account overdue payments

Account overdue period

Pay-as-you-go

≤7 calendar days

The account is restricted from using the Tingwu service. Renew the service in the User Center to resume usage.

>7 calendar days

The account is restricted from using the Tingwu service. To reactivate the service, renew it in the User Center, log on to the Tingwu console, and then click Activate and Purchase Service.

If your account has an overdue payment but is still within the service suspension protection quota, the Tingwu service remains available. For more information about service suspension protection, see Service suspension protection.