GetProblem - 故障详情

请求头

该接口使用公共请求头，无特殊请求头。请参见公共请求参数文档。

请求语法

POST /problem/detail HTTP/1.1

请求参数

返回数据

示例

请求示例

POST /problem/detail HTTP/1.1
Host:gemp.aliyuncs.com
Content-Type:application/json

{
  "problemId" : 1,
  "clientToken" : "C4BE3837-1A13-413B-A225-2C88188E8A43"
}

正常返回示例

XML格式

HTTP/1.1 200 OK
Content-Type:application/xml

<GetProblemResponse>
    <data>
        <problemId>1</problemId>
        <createTime>2010-03-09 15:53:45</createTime>
        <incidentNumber>I3443835000012016260833157948165</incidentNumber>
        <incidentId>130000032</incidentId>
        <problemNumber>P34438300010030116260833538987481</problemNumber>
        <problemName>故障</problemName>
        <discoverTime>2010-03-09 15:53:45</discoverTime>
        <recoveryTime>2010-03-09 15:53:45</recoveryTime>
        <relatedServiceId>1</relatedServiceId>
        <serviceName>服务</serviceName>
        <progressSummary>进展摘要</progressSummary>
        <preliminaryReason>初步原因</preliminaryReason>
        <mainHandlerId>2000</mainHandlerId>
        <feedback>feedback</feedback>
        <cancelReasonDescription>取消原因描述</cancelReasonDescription>
        <handingProblemOperateLogs>
            <operator>小王</operator>
            <actionName>取消故障</actionName>
            <actionTime>2010-03-09 15:53:45</actionTime>
        </handingProblemOperateLogs>
        <restoredProblemOperateLogs>
            <operator>小王</operator>
            <actionName>恢复故障</actionName>
            <actionTime>2020-08-08 15:39:39</actionTime>
        </restoredProblemOperateLogs>
        <replayingProblemOperateLogs>
            <operator>小杰</operator>
            <actionName>复盘故障</actionName>
            <actionTime>2020-08-08 15:39:39</actionTime>
        </replayingProblemOperateLogs>
        <replayProblemOperateLogs>
            <operator>小王</operator>
            <actionName>复盘故障</actionName>
            <actionTime>2020-08-08 15:39:39</actionTime>
        </replayProblemOperateLogs>
        <effectionServices>
            <effectionServiceId>1</effectionServiceId>
            <description>描述</description>
            <serviceName>购物车</serviceName>
        </effectionServices>
        <coordinationGroups>
            <serviceGroupId>1</serviceGroupId>
            <serviceGroupName>冲上云霄</serviceGroupName>
        </coordinationGroups>
        <timelines>
            <keyNode>1,2,3,4,5,7,6,8,9,10</keyNode>
        </timelines>
        <cancelProblemOperateLogs>
            <operator>小王</operator>
            <actionName>取消故障</actionName>
            <actionTime>2020-09-08 15:38:38</actionTime>
        </cancelProblemOperateLogs>
    </data>
    <requestId>C4BE3837-1A13-41VB-A225-2C88188E8A43</requestId>
</GetProblemResponse>

JSON格式

HTTP/1.1 200 OK
Content-Type:application/json

{
  "data" : {
    "problemId" : 1,
    "createTime" : "2010-03-09 15:53:45",
    "incidentNumber" : "I3443835000012016260833157948165",
    "incidentId" : 130000032,
    "problemNumber" : "P34438300010030116260833538987481",
    "problemName" : "故障",
    "discoverTime" : "2010-03-09 15:53:45",
    "recoveryTime" : "2010-03-09 15:53:45",
    "relatedServiceId" : 1,
    "serviceName" : "服务",
    "progressSummary" : "进展摘要",
    "preliminaryReason" : "初步原因",
    "mainHandlerId" : 2000,
    "feedback" : "feedback",
    "cancelReasonDescription" : "取消原因描述",
    "handingProblemOperateLogs" : [ {
      "operator" : "小王",
      "actionName" : "取消故障",
      "actionTime" : "2010-03-09 15:53:45"
    } ],
    "restoredProblemOperateLogs" : [ {
      "operator" : "小王",
      "actionName" : "恢复故障",
      "actionTime" : "2020-08-08 15:39:39"
    } ],
    "replayingProblemOperateLogs" : [ {
      "operator" : "小杰",
      "actionName" : "复盘故障",
      "actionTime" : "2020-08-08 15:39:39"
    } ],
    "replayProblemOperateLogs" : [ {
      "operator" : "小王",
      "actionName" : "复盘故障",
      "actionTime" : "2020-08-08 15:39:39"
    } ],
    "effectionServices" : [ {
      "effectionServiceId" : 1,
      "description" : "描述",
      "serviceName" : "购物车"
    } ],
    "coordinationGroups" : [ {
      "serviceGroupId" : 1,
      "serviceGroupName" : "冲上云霄"
    } ],
    "timelines" : [ {
      "keyNode" : "1,2,3,4,5,7,6,8,9,10"
    } ],
    "cancelProblemOperateLogs" : [ {
      "operator" : "小王",
      "actionName" : "取消故障",
      "actionTime" : "2020-09-08 15:38:38"
    } ]
  },
  "requestId" : "C4BE3837-1A13-41VB-A225-2C88188E8A43"
}

错误码

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