Manage a Messenger send account

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This topic describes how to manage a Messenger send account, including connecting a Facebook Page, managing the Facebook Page, and configuring a webhook.

Prerequisites

Connect a Facebook Page account

If you did not complete Facebook Page authorization when you created the send account, or if you need to reconnect a Facebook Page, see Create a Messenger send account to complete the Facebook Page authorization.

Note

Each Messenger send account can be bound to only one Facebook Page. To manage multiple Facebook Pages, create multiple Messenger send accounts.

Procedure

View Facebook Page information

On the send account details page, click Facebook Page to view the information about the connected Facebook Page:

  • Page ID: the unique identifier of the Facebook Page.

  • Page Name: the name of the Facebook Page.

  • Connection Status: the connection status between the Facebook Page and Chat App.

Facebook Page management

Delete a Facebook Page

To delete a connected Facebook Page, perform the following steps:

  1. In the left-side navigation pane, choose Instant Message > Messenger.

  2. Click the name of the send account that you want to manage.

  3. On the Facebook Page page, choose More > Delete.

  4. In the confirmation dialog box, click OK.

Important

After you delete the Facebook Page, you can no longer use this send account to send messages. Proceed with caution.

Reconnect a Facebook Page

To delete a Facebook Page and connect a new one, perform the following steps:

  1. On the Facebook Page page, click Connect Account.

  2. Complete Facebook Page authorization through the Meta embedded page.

Webhook settings

For webhook settings, see Introduction to and configuration of message receipts.

What to do next

You can refer to the following topics to complete Messenger template design and send Messenger messages: