FAQ about product usage
This page lists frequently asked questions about Cloud Storage Gateway, grouped by deployment type and gateway type.
Cloud deployment FAQ
On-premises deployment FAQ
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How do I set up routing when I deploy a gateway in a data center?
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What do I do if I cannot create a share in the on-premises file gateway console?
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How do I deploy an on-premises gateway in an Alibaba Cloud bare metal environment?
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How do I log on to the on-premises Cloud Storage Gateway console?
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How do I download and install a Cloud Storage Gateway image?
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How do I resolve the issue of blocked pop-up windows when I access the on-premises gateway console?
File gateway FAQ
Data cache
Remote sync and express synchronization
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How do I use express synchronization to immediately process objects uploaded to OSS?
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How do I use express synchronization to share data directly between multiple gateways?
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How do I view the file synchronization list of a gateway in Log Monitoring?
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What are the use cases and configurations for remote sync on a file gateway?
Cross-zone high availability file gateway
Mounting and access
File gateway features and behavior
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How do I use Cloud Storage Gateway to set Multipurpose Internet Mail Extensions (MIME) types?
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What are the use cases and configurations for the delayed upload feature of a file gateway?
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Why is data from a file gateway not synchronized to an OSS bucket?
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What are the use cases and configurations for the ignore deletions feature of a file gateway?
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How do I add a file gateway to an Active Directory (AD) domain?
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Why are files on a file gateway inconsistent with files in OSS?
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Why is the capacity of a mount target file system 128 TB, 256 TB, 512 TB, or 1 PB?