Refund policy

Updated at:

This topic describes the refund policy for Alibaba Cloud Document Mind.

Refund details

  • Pay-as-you-go charges are non-refundable.

  • You can request a refund for a resource plan if it is completely unused within its validity period. Refunds are not available for resource plans that have expired or have been used to offset charges.

  • Self-service refunds are not available. To request a refund, join DingTalk group 155680013413 and contact our staff.