How to disable unusual logon notification emails

更新时间:
复制 MD 格式

This topic describes how to disable unusual logon notifications.

Scenario

You receive an unusual logon notification email when the system detects a logon from an IP address in a new city. The system identifies an IP address as unfamiliar by comparing the current logon city with your frequently used logon locations. The system's assessment of an IP address is dynamic and changes based on your logon activity. If you log on from the same IP address multiple times, it will no longer be considered unfamiliar. This feature is enabled by default.

The main methods for unusual logon alerts are as follows:

  • IMAP logon

  • POP logon

  • Web logon

  • SMTP logon

Solution

In the upper-right corner of the Webmail page, go to Settings > Account and Security > Account Security and select Do not receive for unusual logon notifications, as shown in the following figure:

If you configure Alibaba Mail to retrieve emails using an untrusted device, you may receive unusual logon notifications.