Error Prompted When Creating A New Group: The Specified Group already exists

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Explains why the "The Specified Group already exists" error occurs when you create a group in Alibaba Mail webmail, and how to resolve it.

Problem Description

When you create a new group in Alibaba Mail webmail, the error message The Specified Group already exists appears.

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Causes

The group address prefix (the part before @) is already in use by another group.

Solution

Use a different prefix for the group address and try again.

References

What Is the Group and How to Create and Manage?

Differences between Static Mail Group/ Group and Department Dynamic Mail Group/ Dynamic Group and How to Configure?