Use Domain Names on the Alibaba Cloud app

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You can use the Alibaba Cloud app on mobile devices, such as iOS and Android devices, to log on to the Domain Names console and manage your domain names. This topic describes how to perform common operations on the app, such as registering, trading, and renewing domain names, and verifying registrant profiles.

Prerequisites

Logon entry point

  1. Open the Alibaba Cloud app and select the Console tab.

  2. At the top of the page, select Domain Names to go to the Domain Names page.

Domain name registrant profile

You can create and verify a domain name registrant profile in advance. This simplifies domain name registration, information modification, and purchases on Alibaba Cloud and reduces repetitive tasks.

  1. On the Domain Names page, select Domain Management.

  2. On the Domain Management page, click Registrant Profiles.

    On the Registrant Profile List page, select Create Template to create a new template for future domain name registrations.

  3. Fill in the information. The following steps use Individual as the Registrant Type for example.

    1. Submit information: Select a Certificate Type and upload your certificate. Then, enter your information in the Template Information section, such as your area, postal code, and email address. To complete the submission, enter the verification code sent to your email address.

      Note

      The review is expected to be completed within 1 to 3 business days.

    2. After approval, you can view the template in the Information Template List.

Register a domain name

You can apply for and obtain a unique identifier, a domain name, from a domain name registrar. You can use it to point to web services such as websites or apps.

  1. Register a domain name.

    On the Domain Names page, enter your desired domain name to check if it is already registered.

    1. If the domain name is Already registered, you can select Inquire Now to delegate the purchase to Alibaba Cloud or purchase the domain name through a transaction to obtain your desired domain name.

    2. If it is Not registered, enter the domain name you want to register in the search bar on the Domain Names page and click Register Now on the right.

  2. Complete the order information.

    1. Select a registrant profile and choose the subscription duration. If you do not have a registrant profile, you can create one. For more information, see Domain name registrant profile.

    2. Optional: To enter a coupon code, click Coupon Code above the order confirmation section. For more information, see How do I obtain a domain name coupon code?.

    3. Make the payment. You can pay using Alipay, Huabei, or UnionPay.

  3. Check the domain status.

    On the Domain Management page, click All Domain Names to view the status of the registered domain name.

Renew a domain name

To ensure your domain name remains valid and to prevent your website from becoming inaccessible due to expiration, you should renew your domain name before it expires.

  1. On the Domain Names page, select Renewal/Redemption.

  2. On the Domain List page, select the domain names you want to renew and click Batch Renewal/Redemption.

  3. Confirm the renewal order.

    1. On the Confirm Order tab, select the Renewal Duration and click Confirm Order.

    2. You can enter a promotional code.

      On the order confirmation page, click Discount Code and enter the code. For more information, see How to obtain a domain name discount code?.

  4. After the payment is complete, you can click the Renew/Redeem button on the Domain Registration page to go to the Domain List, where you can check the Expiration Date of the domain name to confirm that the renewal was successful.

Sell a domain name

You can use the Alibaba Cloud platform to sell a domain name that you own to an interested buyer. The procedure is as follows.

  1. On the Domain Names page, click Domain Management.

  2. On the Domain Management page, select Seller Center.

  3. In the Seller Center, select Initiate New Transaction and fill in the information.

    1. Fill in the domain name. Tap Select from domain list to choose the domain name that you want to sell.

    2. Fill in the information. Enter the Receivable Price. The Customer-facing Price is automatically populated.

      Note

      The customer-facing price is 15% higher than the seller's asking price to cover taxes and service fees. This fee is paid by the buyer. The seller does not incur any other fees.

    3. Identity verification: Verify your identity as the seller using a text message verification code.

  4. Click Domains for Sale in the Seller Center to check the status and view the latest sales updates.

Purchase a domain name

If you cannot register your desired domain name through standard registration, you can purchase an unexpired domain name that is owned by another party on the domain name trading platform. The platform supports various transaction methods, such as backordering, fixed-price purchasing, domain buy-back, and auctions. It uses Alipay to provide escrow services, which ensures a secure and convenient experience for users.

Transaction Type

Description

Final Payment Composition

Estimated Delivery Time

Backorder

A service provided by Alibaba Cloud for backordering and bidding on expired domain names that are pending deletion, through partner channels.

The sum of the winning bid price and the renewal price.

At least 75 days after winning the bid.

Fixed-price

Published directly by Alibaba Cloud domain name users. Alibaba Cloud oversees the transaction process and issues invoices to buyers. You can pay for fixed-price (premium) domain names using your Alibaba Cloud account balance, online payment, or offline remittance.

The price displayed on the order.

Estimated 1 to 5 business days.

Domain Buy-back

Similar to negotiated-price domain names. Users can submit a request in the Alibaba Cloud console to request a buy-back of a domain name. Alibaba Cloud and its partners will then negotiate the price with the domain name seller to finalize the transaction.

  • Consultation service fee: CNY 1.00.

  • The final confirmed purchase price for the domain buy-back.

Delivered as soon as possible after payment is completed.

Auction Hall

Displays domain names that are currently up for auction. Users who have not backordered can pay a walk-in fee to participate directly in the auction.

  • Domain name purchase fee: After winning the auction, the buyer must pay the corresponding fee based on the actual type of domain name backordered.

  • Walk-in fee: CNY 50.00. This fee is non-refundable once paid, regardless of whether you win the auction.

    Note

    The walk-in fee cannot be used as a deposit or for auction settlement.

The delivery time is consistent with the time the domain name is deleted by the domain name registry.

Pre-ordering

  1. On the Domain Names page, select Backorder.

  2. Use Backorder Type and Custom Filter to quickly find and backorder your desired domain name.

  3. Check the backorder result. In Domain Management, select My Backorders to view the current status of your backordered domain names.

Fixed-price

  1. On the Domain Names page, select Fixed-price.

  2. Use Quick Filter and Custom Filter to quickly find the domain name you want to purchase and complete the payment.

  3. Check the purchase result. In Domain Management, select Purchased Domains to view the result.

Domain Buy-back

  1. On the Domain Names page, select Domain Buy-back.

  2. Fill in the fields for The domain name you want to purchase, your Budget, and Your Name.

    After you submit the request, a domain buy-back expert will contact you by phone within 2 business days to confirm the details and help you acquire your desired domain name.

Auction Hall

  1. On the Domain Names page, select Auction Hall.

  2. Use Backorder Type and Custom Filter to quickly find the domain name you want to purchase and complete the payment.

Transfer domain name ownership

You can transfer domain name ownership if the identity verification information for a domain name is incomplete, the registrant's information changes (such as their email, address, or contact method), or ownership changes due to a transaction or ICP filing.

  1. On the Domain Names page, select Domain Management.

  2. Go to the Domain Management page and click All Domain Names. In the Domain List, find the domain name that you want to transfer. Click the More button for the domain name, and select Transfer Ownership to fill in the information.

  3. Select the verified registrant profile for the new owner and click Submit. If you have not created a template, you can click Create Template. For more information about templates, see Domain name registrant profile.

Transfer in a domain name

If you have a domain name registered with another domain name registrar and want to transfer it to Alibaba Cloud for management, you can follow these steps.

  1. On the Domain Names page, select Domain Transfer-in.

  2. On the Domain Transfer-in Details page, fill in the Domain Name and Authorization Code.

    Note

    When you want to transfer a domain name from the original registrar to another, you need to obtain an authorization code from the original registrar.

  3. Select a verified registrant profile. If you have not created one, see Domain name registrant profile. Click Next, review the Order amount, and click Pay.

Modify domain name DNS servers

You can follow these steps to switch your domain name's DNS servers to a non-Alibaba Cloud registrar, Alibaba Cloud DNS, or a self-managed DNS server.

  1. On the Domain Names page, select Domain Management.

  2. Go to the Domain Management page and click All Domain Names. In the Domain List, find the domain name that you want to modify. Click the More button for the domain name, and select DNS Management to modify the DNS servers.

    Note

    Rules for modifying domain name DNS servers:

    • Enter at least 2 and at most 3 DNS servers for international domain names. Enter at most 6 DNS servers for CNNIC domain names.

    • Do not enter spaces or special characters.