This feature is available only to existing paid customers and is no longer sold to new customers.
Intelligent Shopping Guide for WeCom is deeply integrated with WeCom. It empowers shopping guides to efficiently manage consumers and helps businesses reduce costs and improve efficiency.
Consumer habits are changing. The COVID-19 pandemic accelerated the shift from offline to online shopping. As a result, many retail businesses are now focused on managing online traffic. A key challenge is how to use private traffic to improve business performance. Shopping guides connect customers, products, and stores. They are a critical link between a business and its customers. Therefore, many businesses are building strategies that center on their shopping guides to manage private traffic.
WeCom features, such as unlimited contacts, full coverage of WeChat Moments, and a mass messaging assistant, help businesses capitalize on private traffic. Intelligent Shopping Guide for WeCom integrates with WeCom to help shopping guides follow up with customers and better understand their needs.
Intelligent Shopping Guide for WeCom is a customer management system designed for outlet shopping guides. It is deeply integrated with WeCom, allowing guides to use it directly within the WeCom mini program without downloading a separate app. Features such as daily operation reminders, shopping guide tasks, and coupon campaigns help outlets better manage their customers.
Usage instructions
Using Intelligent Shopping Guide for WeCom involves the following:
Administrators use the management console, which is the Intelligent Shopping Guide module in Quick Audience.
Prerequisites: You must purchase the Intelligent Shopping Guide feature package. For more information, see Pricing List and Billing Guide.
Permissions: This feature is available to organization administrators and space administrators.
Procedure: Administrators must first complete the Intelligent Shopping Guide for WeCom Initialization and then configure the Intelligent Shopping Guide Setup before using other features.
Shopping guides use the features of WeCom and the Intelligent Shopping Guide for WeCom mini program.