Support options

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Thank you for choosing Cloud Web Hosting. We offer the following support options to help you use our product.

Tickets

  1. Online Support

    In the Website Management console, click Online Support.

    Find Online Support in the Contact Us floating window on the right side of the page.

  2. Click Submit Ticket, describe the issue, and select Cloud Web Hosting as the product category. In the ticket form, select the severity (for example, Product usage consultation), enter a problem description, confirm your contact information, and then click Submit.

  3. After you submit the ticket, a dedicated support representative will respond to your inquiry.

Help center

Click Help in the upper-right corner of the console to view product documentation.