Unsubscription and refund

更新时间:
复制 MD 格式

If you have an idle Express Connect circuit, you can unsubscribe from the circuit to release its resources. This topic describes how to unsubscribe from an Express Connect circuit and request a refund for the resource occupation fee.

Before you begin

Before you unsubscribe, ensure that the following requirements are met and that you have completed data migration.

  • The Express Connect circuit has no associated resources, such as virtual border router (VBR) instances or shared port instances. For information about how to delete these resources, see Delete a VBR instance and Delete a shared port.

  • If the Express Connect circuit is associated with a VBR instance that has resources such as BGP groups, BGP peers, or routes, you must delete these resources first. For more information, see the prerequisites in Delete a VBR instance.

  • The Express Connect circuit is in the terminated state.

Unsubscription methods

You can unsubscribe and request a refund for the resource occupation fee on the Expenses and Costs page in the console or by calling an API.

Console

  1. Go to the Expenses and Costs page.

  2. In the left-side navigation pane of the Expenses and Costs page, choose Orders > Resource Unsubscription.

  3. On the Unsubscribe page, unsubscribe from the resource.

    • Unsubscribe Resource

      1. On the Unsubscribe Resource tab, set Product Name to Express Connect-Resource occupation fee (Subscription) and Type to Partial Refund, and then click Search.

        Note
        • The five-day money-back guarantee does not apply to resource occupation fees.

        • To check why the resource occupation fee of an Express Connect circuit cannot be refunded, set Type to Nonrefundable, find the circuit, and then view the reason in the Reason column.

      2. Find the Express Connect circuit that you want to unsubscribe from and click Unsubscribe Resource in the Actions column.

      3. On the Unsubscribe Resource page, select or enter a Reason for Unsubscription, select the confirmation checkbox, click Unsubscribe , and then follow the on-screen instructions.

    • Cancel Pending Renewal

      1. Click the Cancel Pending Renewal tab. Set Product Name to Express Connect-Resource occupation fee (Subscription) and click Search.

      2. Find the target Express Connect circuit and click Cancle Renewal in the Actions column.

      3. On the Cancle Renewal page, select an Updated Expiration Time, select the confirmation checkbox, click Unsubscribe , and then follow the on-screen instructions.

API

  1. Call the DescribePhysicalConnections API to find the ID of the Express Connect circuit that you want to unsubscribe from, and confirm that the instance status is Terminated.

    If the status is not Terminated, you can first call the TerminatePhysicalConnection API to terminate the Express Connect circuit.

  2. After you confirm that the status is Terminated, call the RefundInstance API to complete the unsubscription.

    Set the following parameters and call the operation to unsubscribe from and release the resource.

    Parameter

    Description

    ImmediatelyRelease

    Enter 1 to immediately release the resource after unsubscription.

    ProductCode

    Enter pconn to specify that the resource to be unsubscribed is an Express Connect circuit.

    InstanceId

    Enter the ID of the target Express Connect circuit.

    Example value: pc-t4nnrteq8kh9fr9xc****

    The following provides an example:

Refund details

For more information about the refund process, see Refund details.

Related topics