Products

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Definitions

Term

Definition

Listing/Delisting

Similar to making a product available or unavailable for sale. After a product is listed, it enters the distributor's product pool and can be sold by the distributor. If a product is delisted, the distributor cannot sell it.

Products pending listing

When products are synchronized from a Taobao or Tmall store to LinkedMall, they are in the "pending listing" state by default. In this state, only the supplier can see the products.

Listed products

After the listing operation, the product status changes to Listed. The product becomes visible to authorized distributors and can be listed for sale by them.

Price policy template

Used to set prices for different distributors and manage prices centrally.

Automatic synchronization rules

Defines how product information in the current LinkedMall base product library changes when the product information in the source platform's store (such as Taobao or Tmall) changes.

Important
  • Do not change the automatic synchronization rules.

  • Do not change prices in Qianniu.

Otherwise, products for corresponding distributors may become unsellable. Automatic synchronization affects both listed products and products pending listing in the base product library. Proceed with caution.

Import incremental products

Imports products that are in the source platform's store (such as Taobao or Tmall) but not in the current LinkedMall base product library.

Platform category

The category information for the product that is maintained in the source platform's store (such as Taobao or Tmall).

Distribution supply price

For a specific distributor, this is the distribution price range (from the lowest SKU price to the highest SKU price) for all SKUs and all billing cycles of the product.

Consignment supply price

For a specific distributor, this is the consignment price range (from the lowest SKU price to the highest SKU price) for all SKUs and all billing cycles of the product.

Distribution premium rate

(Distribution supply price - Current platform price) / Current platform price.

Consignment premium rate

(Consignment supply price - Current platform price) / Current platform price.

Products

Product management is a key module of the Supplier Workbench. For more information about operations such as listing products, changing supply prices, and syncing products, see Tutorials - Product management for suppliers. This topic describes the features on the product management interface.

The Products module lets you manage or view products in your store using features such as listing, price changes, product configuration, and price template configuration.

In the left-side menu, click Products and then click a submenu item to open the corresponding module.

Product management

Base product library

In the navigation pane on the left, click Products > Product Management > Base Product Library to open the Base Product Library page.

  • Batch import of price changes: For more information, see How to change supply prices for listed products in batches.

  • Import incremental products: You can use the Import incremental products feature to import new products from your Qianniu store (Tmall or Taobao) into your LinkedMall store. Click Import incremental products and select an Import method in the pop-up window.

    Auto import

    Imports all new products from the source platform (Qianniu).

    Manual import

    Imports specified new products by entering their platform product IDs. Use semicolons to separate multiple IDs.

    Import by SKU

    Click Download Excel template. In the Excel file, enter the correct Platform product ID and Platform SKU ID. Save and upload the file, and then click OK.

    Note
    • If you enter only a platform product ID without a platform SKU ID, all SKUs for that product are imported.

    • To import multiple SKUs for a product, enter the Platform product ID and Platform SKU ID for each SKU on a new line.

    Go to the Task Hub to view the results of the product import task. The import task takes some time to complete, so wait for it to finish.

    Successfully imported products are added to the Pending Listing list.

  • Configure automatic synchronization rules: Click Automatic synchronization rules. In the pop-up window, configure the rules and click OK.

    Important
    • Do not change the automatic synchronization rules.

    • Do not change prices in Qianniu.

    Otherwise, products for the corresponding distributors may become unsellable. Automatic synchronization affects both listed products and products pending listing in the base product library. Proceed with caution.

    Descriptions of automatic synchronization rules:

    Sync rule

    Description

    Real-time sync

    If information changes in Qianniu, the LinkedMall base product library is updated, but the product status does not change. For a listed product:

    • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

    • After the change, the product remains listed, and distributors can continue to sell it.

    Real-time "Do Not Distribute" sync

    If information changes in Qianniu, the LinkedMall base product library is updated. If the product is listed, it is immediately delisted and its status changes to pending listing.

    • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

    • After the change, the product becomes unsellable and its status changes to pending listing. Distributors cannot sell the product until you list it again.

    No sync

    If product information changes in Qianniu, the LinkedMall base product library is not updated.

    • Information in the base product library, such as the product title, does not change with the information in Qianniu.

    • The product status in the base product library and for the distributor does not change.

  • In the Base Product Library, click the Listed or Pending Listing tab to view and manage products.

    Listed

    • Filter products: Set the filter conditions and click Filter. The product list updates to display only the products that match the specified conditions.

    • Batch delist: Select the checkboxes for the products that you want to delist and click Batch delist. This task may take some time to complete, and you can monitor its progress in the Task Hub.

      Important

      The delisting operation affects the product's salability for the distributor. Proceed with caution.

    • Batch manual sync: Select the checkboxes for the products to sync and click Batch manual sync. In the pop-up window, set the sync rule and click OK.

      Descriptions of manual synchronization rules:

      Sync rule

      Description

      Real-time sync

      If information changes in Qianniu, the LinkedMall base product library is updated, but the product status does not change. For a listed product:

      • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

      • After the change, the product remains listed, and distributors can continue to sell it.

      Real-time sync and delist

      If information changes in Qianniu, the LinkedMall base product library is updated. If the product is listed, it is immediately delisted and its status changes to pending listing.

      • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

      • After the change, the product becomes unsellable and its status changes to pending listing. Distributors cannot sell the product until you list it again.

      No sync

      If product information changes in Qianniu, the LinkedMall base product library is not updated.

      • Information in the base product library, such as the product title, does not change with the information in Qianniu.

      • The product status in the base product library and for the distributor does not change.

    • Batch export to Excel: Click Batch export to Excel. In the Product Export window, set the Report name and click Batch export. Go to the Download Hub to view the exported report. Click View history to go to Product export records and view historical reports.

    • View price details: Click View price details to view the supply prices of the current product that are configured for the distributor.

    • Operations:

      • Delist: Click Delist to delist the product. The delisting task may take some time to complete. You can view the task's progress in the Task Hub.

        Important

        The delisting operation affects the product's salability for the distributor. Proceed with caution.

      • Change product supply price: Click Change price. Set the price in the Change price for a single product window.

        • SKU selection: Select the SKUs whose prices you want to change.

        • Set supply price: Set the supply price for the No billing cycle (real-time) payment method for each distributor, and then click Confirm. Do not set prices for billing cycle payment methods unless you are an invited merchant. If the product is already listed by the distributor, you must request a price change from the distributor.

          Note
          • When changing the price, ensure the supply price is not higher than the original platform price.

          • The base supply price is the original platform price. If you do not change the supply price, the product is supplied to the distributor at the original platform price.

        • Request price change: Click Request price change. In the Change price - Request price change pop-up window, select an SKU, set the supply price, and configure the Price change rejection policy. Then, click Submit request. Only invited merchants can request price settings for billing cycle payment methods. If the distributor approves the price change, the new supply price takes effect immediately.

          Note

          About the price change rejection policy:

          1. Continue with the pre-change price: If the distributor rejects the price change request, the product (or SKU) continues to be supplied at the previous supply price.

          2. The price must be changed to the post-change price. If rejected, the product is automatically delisted from the distributor's channel: If the distributor rejects the price change request, the product is delisted from that distributor's channel.

          Communicate with the distributor before requesting a price change to avoid disrupting product sales.

        • Add distributor: Click Add distributor to set a supply price for a new distributor.

      • Manually sync product data: You can click Manual sync, set the sync rule in the pop-up window, and then click OK.

        For more information about sync rules, see Descriptions of manual synchronization rules.

      • Product configuration: Click Product configuration to open the Product configuration interface.

        Product parameters

        Click the Product parameters tab to view the Main properties, Parameters, and Extended parameters.

        SKU & Tax Rate

        Select the SKU & Tax Rate tab to view and configure the product's Invoice configuration, Tax rate and code, and SKU configuration. When you are finished, click Finish and save.

        • Invoice configuration: The only available option is Invoicing supported.

        • View tax rate and code: The interface displays the Unified commodity classification code for tax purposes and Unified commodity tax rate.

        • Add SKU: Click Add SKU to restore a deleted SKU.

        • SKU operations:

          • Edit: Click Edit to modify the SKU name, SKU notes or alias, and Barcode. Click Confirm to save the changes.

          • Delete SKU:

            • To delete a single SKU, click Delete in the Operations column.

            • Batch delete SKUs: Select the checkboxes for one or more SKUs, and then click Batch delete.

              Important

              If you delete all SKUs, the product is also deleted. Proceed with caution.

          • Move up: Moves the SKU up one position.

          • Move down: Moves the SKU to a lower position in the order.

    Pending Listing

    • Filter products: Set the filter conditions and click Filter. The product list displays products that match the filter conditions.

    • Batch list: Select the checkboxes for the products that you want to list and click Batch list. The listing task takes some time to complete. To view the task progress, go to the Task Hub. For more information about listing products, see Practice 4: List products.

      Important

      Products pending listing must meet the following conditions. Otherwise, the listing fails:

      1. The sales method is configured.

      2. A price template is associated.

      3. The product is in a sellable state.

    • Batch set sales method: Select the checkboxes for the products you want to configure and click Batch set sales method. In the Set sales method pop-up window, configure the Select mode setting. After you finish, click OK. The task takes some time to run. You can go to the Task Hub to view the task progress.

      Note

      When setting whether the product's sales method supports billing cycles, non-invited suppliers must select Billing cycle not supported. If you have questions, contact a LinkedMall operations specialist.

      Important

      While the task is running, do not perform any operations on the products or distributors other than filtering and viewing. Otherwise, the task results may not be as expected.

    • Batch manual sync: Select the checkboxes for the products that you want to sync and click Batch manual sync. In the pop-up window, set the sync rule and click OK.

      Descriptions of manual synchronization rules:

      Sync rule

      Description

      Real-time sync

      If information changes in Qianniu, the LinkedMall base product library is updated, but the product status does not change. For a listed product:

      • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

      • After the change, the product remains listed, and distributors can continue to sell it.

      Real-time synchronization of the "Do not stock" status

      If information changes in Qianniu, the LinkedMall base product library is updated. If the product is listed, it is immediately delisted and its status changes to pending listing.

      • Information in the base product library, such as the product title, changes in real time with the information in Qianniu.

      • After the change, the product becomes unsellable and its status changes to pending listing. Distributors cannot sell the product until you list it again.

      No sync

      If product information changes in Qianniu, the LinkedMall base product library is not updated.

      • Information in the base product library, such as the product title, does not change with the information in Qianniu.

      • The product status in the base product library and for the distributor does not change.

    • Batch export to Excel: Click Batch export to Excel. In the Product Export window, set the report name and click Batch export. Go to the Download Hub to view the exported report. You can also click View history to open the Product export records page and view historical records.

    • Operations:

      • List: Click List to add the product to the Listed list. The listing task takes some time to complete. You can view the task progress in the Task Hub.

        Note

        Before listing a product, set its sales method and the supply price for the distributor (change product price).

      • Change product supply price: Click Change price to modify the product's price. Set the price in the Change price for a single product window.

        • SKU selection: Select the SKUs whose prices you want to change.

        • Set supply price: Set the supply price for each distributor for the No billing cycle (real-time) payment method, and then click Confirm. Do not set prices for billing cycle payment methods unless you are an invited merchant.

          Note
          • When changing the price, ensure the supply price is not higher than the original platform price.

          • The base supply price is the original platform price. If you do not change the supply price, the product is supplied to the distributor at the original platform price.

        • Add distributor: Click Add distributor to set a new distributor's supply price.

      • Set sales method for a single product: Click Set sales method. In the Set sales method pop-up window, Select mode, and then click OK.

        Note

        When setting whether the product's sales method supports billing cycles, non-invited suppliers must select Billing cycle not supported. If you have questions, contact a LinkedMall operations specialist.

      • Manually sync product data: Click Manual sync. In the manual sync rule pop-up window, set the sync rule and click OK.

        For more information about sync rules, see Descriptions of manual synchronization rules.

      • Product configuration: Click Product configuration to open the Product configuration interface.

        Product parameters

        Select the Product parameters tab to view the product's Main properties, Parameters, and Extended parameters.

        SKU & Tax Rate

        Click the SKU & Tax Rate tab to view and configure the product's Invoice configuration, Tax rate and code, and SKU configuration. When you are finished, click Finish and save.

        • Invoice configuration: The only option is Invoicing supported.

        • View tax rate and code: You can view the Unified commodity classification code for tax purposes and Unified commodity tax rate on the interface.

        • Add SKU: Click Add SKU to restore a deleted SKU.

        • SKU operations:

          • Edit: Click Edit to modify the SKU name, SKU notes or alias, and Barcode, and then click Confirm.

          • Delete SKU:

            • To delete a single SKU, click Delete in the Operations column.

            • To batch delete SKUs, select the checkboxes for multiple SKUs or all SKUs, and then click Batch delete.

              Important

              If you delete all SKUs, the product is also deleted. Proceed with caution.

          • Move up: Moves the SKU up in the order.

          • Move down: Moves the SKU down in the order.

Category management

Price policy templates

In the menu on the left, click Products > Category Management > Price Policy Templates to go to the Price Policy Templates page. Click image.png to view the Price Policy Templates description.

  • Filter templates: Set the filter criteria and click Filter.

  • View product catalog: In the Product Catalog column, click View product catalog or a Product ID (if the template is an exclusive price policy for a specific product). This action opens the Base Product Library interface, which is automatically filtered to show the products included in the price policy template.

  • View partner distributors: Click View distributor list to open the Distributor management interface.

  • Edit price policy template: Click Edit to configure the template in the Edit policy template window.

    • Price policy template name: The name of the Default price policy template cannot be edited.

    • Set supply prices by distributor level: Set different supply prices based on distributor level.

    • Set individual supply prices for distributors (Optional): Click Add distributor to configure an individual supply price for a distributor.

    When you are finished, click Confirm.

Download Hub

Product export records

In the menu on the left, click Products > Download Hub > Product Export Records to open the Product Export Records page.

  • Filter reports: Specify the criteria and click Filter.

  • Download report: Click Download to save the report to your local computer. You cannot download a report if its Report status is Running. Wait for the status to change to Succeeded.

  • Sort reports: Click image to sort download tasks by creation time in ascending or descending order.