Publish a SaaS product

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Procedure

  1. Log on to the Alibaba Cloud Marketplace Service Provider Console.

  2. In the navigation pane on the left, choose Product > Product Management.

  3. Click Publish Product.

  4. On the Integration Information page, use the configuration wizard to enter the integration information.

Parameter

Description

Select Integration Type

Click SaaS.

Product Name

Enter a custom product name.

Integration Information

As needed, choose whether to configure production notifications. If configuration is required, enter the production notification address. For more information, see Create an instance.

If you select Authorization Code Activation, see Authorization code activation.

If you select Compute Nest Deployment, see Introduction to Compute Nest deployment.

If you select Custom Delivery, see Introduction to custom delivery.

(Optional) Select Service Flow Template

Select a public template first. If no public template is suitable, select a private template. Private templates can be customized. For more information about configuring Delivery Center templates, see Delivery Center.

a. Enter the basic product information and click Next.

Parameter

Description

Main Product Images and Videos

Upload images and videos for your product, such as usage pages or introductions. This content appears at the top of the product page. Upload 1 to 7 files. If the content is not clearly visible, your submission will be rejected.

● Supported image formats are JPG, JPEG, PNG, GIF, WEBP, and APNG. The aspect ratio must be 16:9 and the file size cannot exceed 5 MB. Images that are not clearly visible due to incorrect dimensions will be rejected.

● Supported video formats are mp4 (H.264 video encoding) and mov. The aspect ratio must be 16:9 and the file size cannot exceed 200 MB.

● The main images must be relevant to the product. Do not upload only logos or other non-descriptive images. If images or videos contain faces, blur them before uploading.

Product logo

Upload the product or company logo.

Upload with background: The image must be a transparent PNG. The recommended size is 290 px × 290 px and the file size must be less than 7.5 MB. View a sample.

Custom upload: The image must have a 1:1 aspect ratio. The recommended size is 310 px × 310 px and the file size must be less than 7.5 MB.

Product Introduction

Describe your product in one sentence, within 300 characters.

Product Highlights

The highlight summary cannot exceed 8 characters, and the description cannot exceed 24 characters.

Provide 2 to 4 highlights that distinguish your product from similar ones.

Product Details

Describe the product's features, services, characteristics, and usage process in detail. You can drag images directly into the rich text editor.

(Optional) Version Features and Screenshots

Compare the different versions of the product. You can upload screenshots for each version to help users understand the differences in capabilities.

(Optional) Service Architecture Diagram

Upload a service architecture diagram that clearly shows the product's overall structure and component relationships. You can upload up to 8 images. Each image cannot exceed 5 MB. Supported formats are JPG, JPEG, PNG, GIF, WEBP, and APNG. If the diagram is not clearly visible, your submission will be rejected.

Product Livestream ID

Enter the product livestream ID to bind it to your product. After binding, the livestream will appear on your product page. For more information, see Configure livestreaming or videos for products.

(Optional) Product Qualifications

Upload product certificates, such as intellectual property certificates, patent certificates, or other special qualifications, to build customer trust. You can upload up to 6 certificates. Each file cannot exceed 2 MB.

(Optional) Customer Use Cases

Successful Product Collaborations: Case Studies

User Guide

Upload a user guide for the product. The operations team will review this document carefully. The guide must be a PDF file no larger than 10 MB.

After-sales Support Scope

Describe the scope of after-sales support, including service coverage, hours, business scope, and costs.

b. Enter the product business information and click Next.

Parameter

Description

(Optional) Service Region

Specify whether your product is available in specific service regions. If it is, customers can select a region when they place an order.

Product Category

Select a category for your product.

Note

You can only select from categories that you have enabled.

Custom Tags

Add relevant tags to help customers find your product easily.

Product Search Engine Optimization Information

Enter search keywords and a description to help search engines (such as Baidu) index your product. Keywords: Set up to 7 keywords for the product page, separated by commas. Description: Set a page description of up to 150 characters.

c. Enter the product sales information and click Next.

Parameter

Description

Sales Model

Service products support three sales models: pay-per-use, subscription, and pay-as-you-go.

  • Pay-per-use: The service is provided one time and does not involve future renewals.

  • Subscription: Users pay on a recurring basis. Before the subscription expires, they receive a renewal reminder. To continue using the service, they must renew. Note: Renewal only involves a transaction and does not create a new service flow.

  • You need to attach the user's provisioned tenant to the Alibaba Cloud Marketplace instance ID so that the correct instance can be accurately identified when the user uses the SaaS service. For more information about the Alibaba Cloud Marketplace metering data push API, see Push Metering Data.

    How to get the instance ID:

    ꔷ SPI-based proactive notification delivery

    When a new user makes a purchase, the system calls the CreateInstance API and provides the instance ID in the orderBizId parameter.

    ꔷ Authorization code delivery

    When a user enters an authorization code from Alibaba Cloud Marketplace on the binding page, you can call the DescribeLicense API. The InstanceId field in the response contains the Alibaba Cloud Marketplace instance ID for that code.

    You must bind the tenant created for the user to the Alibaba Cloud Marketplace instance ID. This ensures that the correct instance ID is identified when the user uses the SaaS service. For information about the pay-as-you-go data push API, see Push metering data.

Only available to enterprise customers

As needed, specify whether the product can only be purchased by enterprise customers.

Product Specifications

Set the product specifications if the sales model is Pay-per-use, Subscription, or Pay-as-you-go.

Configure billing based on your product's attributes. If your product's price depends on factors such as version, subscription period, number of accounts, or other custom properties, add the necessary configurations here. For example, to sell different numbers of accounts for different versions, configure a "quantity" type billing module. To specify different sales regions for different versions, configure an "enumeration" type billing module.

d. Enter the product agreement and click Next.

Parameter

Description

End User Agreement

This is the agreement between you and the end user. Customers must agree to it before they can place an order. You can modify the template provided by Alibaba Cloud Marketplace or import your own.

Special Product Qualifications

Fill in this section as prompted. If you have no special qualifications, enter "None".

e. After you enter the product information, submit it for review. If approved, your product will be published on the marketplace.