Configure SMS packages

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If you purchased an SMS package, you can set a low quota alert and enable automatic renewal. This prevents extra pay-as-you-go bills from being generated if you continue to send text messages after your package is used up or has expired.

Purchase a package

  1. Log on to the Short Message Service console.

  2. In the navigation pane on the left, choose Statistics > Package Details to view your remaining package quota.

  3. In the upper-right corner of the page, select a package type from the Purchase Package drop-down list.

    For more information about package billing, see Domestic SMS packages and International SMS packages.

    Important

    Before you purchase card message packages or digital message packages, confirm that the features are enabled for your account.

Set a low quota alert for your package

In the upper-right corner of the page, click Low Quota Alert Settings and set an alert threshold. When the threshold is reached, the system sends a text message alert to the preset contacts.

Auto-renewal

When you enable auto-renewal for a Domestic SMS package, the system automatically purchases a new package. The cost is deducted from your account balance. The purchase is triggered when your remaining message count reaches a configured threshold, or 10 days before your current package expires.

  • Auto-renewal applies only to Domestic SMS packages.

  • The discounted price and validity period for auto-renewal are specified on the auto-renewal configuration page. For more information about auto-renewal discounts, see Package Pricing.

  • You can disable auto-renewal at any time.

You can set up auto-renewal in several ways. Choose the one that works best for you:

Package subscription page

  • When you subscribe to an SMS package, enable Auto-renewal Settings. Then, configure the alert threshold for the package balance and the specifications of the package for renewal.

  • After you enable this feature, the system automatically renews your package when the balance reaches the alert threshold, or 10 days before the package expires.

  • If the renewal is successful, the cost is deducted from your account balance. If your balance is insufficient, the renewal fails. Watch for related notifications.

Package pricing page

  1. Go to the Usage Statistics - Package Pricing page in the console.

  2. Click Auto-renewal Settings for SMS Packages. In the dialog box that appears, enable the Auto-renewal feature.

  3. Set the renewal balance threshold and the plan type for renewal. Click OK.

    Note

    If the renewal is successful, the cost is deducted from your account balance. If your balance is insufficient, the renewal fails. Watch for related notifications.

Domestic message settings page

  1. Go to the General Settings - Domestic Message Settings - Security Settings page in the console.

  2. In the Total Package Balance Alert Threshold Settings section, modify the alert value and click OK. The alert value is synchronized with the Auto-renewal Settings for SMS Packages.

  3. Enable Auto-renewal Settings for SMS Packages, modify the Renewed Package Type, and click OK to complete the configuration.

    Note

    If the renewal is successful, the cost is deducted from your account balance. If your balance is insufficient, the renewal fails. Watch for related notifications.

Dedicated service DingTalk group

Note

If you have already authorized the DingTalk group and configured administrators, skip to step 2. For more information about DingTalk groups, see Set up a DingTalk group in the console.

  1. Go to the General Settings - Domestic Message Settings - DingTalk Group Settings page in the console and configure the DingTalk group.

    1. Scan the DingTalk group QR code to join the group.

    2. In the DingTalk Group Authorization Settings section, authorize the group. After authorization, the Authorization Status changes to "Authorized".

    3. In the Group Members and Roles Settings section, assign the Administrator role to the members who will manage renewals.

  2. Group administrators can click SMS Package at the top of the dedicated service DingTalk group chat to view subscription information, check the remaining message balance, and configure auto-renewal rules.

    Note

    If the renewal is successful, the cost is deducted from your account balance. If your balance is insufficient, the renewal fails. Watch for related notifications.

FAQ