How to configure and use the hardware terminal of an all-in-one machine-Alibaba Cloud Workspace Terminal(Alibaba Cloud Workspace Terminal)-阿里云帮助中心

This topic describes how to configure and use a hardware terminal, using a WUYING AIO 23.8 V6.4.0 as an example.

Configure the hardware terminal

Note

Configuration entry points and the user interface (UI) may vary based on the device version. The UI on your device takes precedence.
For the best experience with WUYING AIO 23.8, we recommend updating the hardware terminal to the latest version.

You can configure the hardware terminal from the System Settings panel on your WUYING AIO 23.8. The entry point for system settings differs depending on whether you are logged on to the hardware terminal. Follow the appropriate steps below:

Before you log on to the terminal: Click the icon in the lower-left corner and then click Settings to open the System Settings panel.
After you log on to the terminal: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Settings to open the System Settings panel.

In the System Settings panel, you can configure the following items:

Parameter	Description
Configure network	Click Network. You can configure the wireless LAN and wired network. Wireless LAN: On the Wireless LAN tab, you can connect to a specific Wi-Fi network, set a preferred network, and configure the wireless network adapter. Wired network: On the Wired Network tab, you can enable or disable the wired network and configure the wired network adapter. To enable the wired network, make sure an Ethernet cable or a wired network adapter is connected.
Configure screen display	Click Preferences and go to the Display tab to configure the following settings: Basic settings: In this section, you can adjust the screen brightness and resolution. If an external monitor is connected, you must configure its resolution in the Dual-screen settings section. Dual-screen settings: This section appears if you connect an external monitor. You can configure the access mode, relative position, and resolution for the primary and secondary screens.
Adjust volume for output/input devices	Click Preferences and go to the Sound tab. Select Output Device or Input Device and adjust the volume.
Configure the mouse and keyboard	Click Preferences and go to the Ergonomic Input Device tab to configure the following settings: Mouse settings: You can set the mouse tracking speed and primary button. Keyboard settings: You can switch between Chinese and English input methods and set shortcut keys. Only Chinese and U.S. English input methods are supported.
Configure the system language and region	Click Preferences and go to the Language and Region tab to select the system language and region. Note The system applies settings that comply with the policies and regulations of the selected country or region. If your region is not in the list, select Singapore. If you change the region, you must restart the device for the new settings to take effect.
Update the system or perform a factory reset	Click About WUYING and go to the System Update tab to configure the following settings: System update: Click Check for Updates. If no new version is found, a message indicates that the system is up to date. If a new version is detected, click Download New Version. After the download is successful, click Download Successful. Restart Now to restart the device and complete the update. Note If an administrator enables auto-update for your hardware terminal in the Elastic Desktop Service console, the terminal automatically installs received update packages. This is a mandatory update, and you cannot disable auto-update on the hardware terminal. Factory reset: A factory reset clears user settings and data saved on the hardware terminal, including fingerprints, volume settings, and network configurations. However, this operation does not clear the configurations and data in your cloud computers, cloud apps, and cloud files, nor does it roll back the version. For example, if you update to the latest version, you cannot roll back to a previous version by performing a factory reset.
Account and security settings	Important You must log on to the hardware terminal to configure account and security settings. Account settings: Click Account and Security and go to the Account Settings tab. On this tab, you can view your WUYING account, organization ID, or workspace ID (office network ID). Security settings: Click Account and Security and go to the Security Settings tab. You can set a screen lock password, specify the idle time before the locked terminal goes to sleep, and enable or disable auto logon.

Use the hardware terminal

This section describes the common functions of WUYING AIO 23.8.

Functions and the UI may vary based on the device version. The UI on your device takes precedence.

Function	Description
Shut down	Click the icon in the lower-left corner and then click Shut down.
Restart	Click the icon in the lower-left corner and then click Restart.
Sleep	After you log on to the hardware terminal, you can click the icon in the lower-left corner and then click the Sleep icon to put the terminal to sleep.
Lock screen	After you log on to the hardware terminal, you can click the Lock screen icon in the upper-left corner to lock the screen.
Network detection and diagnosis	Open the System Settings panel. Before you log on to the terminal: Click the icon in the lower-left corner and then click Settings to open the System Settings panel. After you log on to the terminal: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Settings to open the System Settings panel. Choose Network > Network Diagnostic Tool and click Start Diagnosis to diagnose network issues. If you need to perform advanced diagnostics by using commands, click Advanced Diagnosis on the Network Diagnostic Tool tab. Then, click Start Diagnosis and enter diagnostic commands in the Terminal window.
Change the hardware terminal logon password	Only convenience users can change their passwords on the hardware terminal. Your enterprise's AD administrator manages AD user accounts. To change your password, contact your administrator, except when you log on for the first time or your password expires. To change your hardware terminal logon password, you can either reset it on the logon page or change it on the Change Password page. If you forget your original password, you must click Forgot Password on the logon page to reset it. To change your password: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Change Password. In the Change Password dialog box, change your password and then click Confirm Submission.
Enable Bluetooth and view Bluetooth devices	Click the Bluetooth icon in the lower-right corner of the terminal desktop. In the System Settings panel, select Bluetooth to enable Bluetooth and manage your devices.
Manage network printers	Open the System Settings panel. Before you log on to the terminal: Click the icon in the lower-left corner and then click Settings to open the System Settings panel. After you log on to the terminal: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Settings to open the System Settings panel. Choose Peripheral Management > Network Printers and Scanners. Click the Add icon. Then, select Network Printer or Local Shared Printer and complete the setup. For more information about how to configure a network printer, see Configure a network printer.
Manage local peripherals	After you connect a peripheral device, such as an audio/video, storage, or printing device, you can use the hardware terminal to view its name, VID (Vendor ID), PID (Product ID), and redirection mode. The terminal supports connecting peripherals to a cloud computer using device redirection or USB redirection. Open the System Settings panel. Before you log on to the terminal: Click the icon in the lower-left corner and then click Settings to open the System Settings panel. After you log on to the terminal: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Settings to open the System Settings panel. Choose Peripheral Management > Local Peripherals. Click Advanced Settings. Important By default, peripherals connected to the terminal are redirected to the cloud computer. If you select Enable for a peripheral, its redirection is disabled, making the device unavailable to the cloud computer. Proceed with caution.
View version information	Open the System Settings panel. Before you log on to the terminal: Click the icon in the lower-left corner and then click Settings to open the System Settings panel. After you log on to the terminal: Click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Settings to open the System Settings panel. On the About WUYING tab, you can view the Device Model and Device ID of the hardware terminal. Click View More Information to display details such as the WUYING NIC MAC address, Wired NIC MAC address, and Bluetooth MAC address.
Search for cloud resources	After you log on to the hardware terminal, click the icon in the lower-left corner and enter the name of a cloud resource or the ID of a cloud computer in the search box to find the resource.
Submit a product suggestion	After you log on to the hardware terminal, if you encounter issues or have other suggestions, click the icon in the lower-left corner, click the icon in the upper-right corner of the pop-up page, and then click Product Suggestion to submit your questions or feedback.
Hardware terminal remote assistance Note This feature is currently available by invitation only.	An administrator can initiate hardware terminal remote assistance from the Elastic Desktop Service console to remotely access your hardware terminal. If the terminal displays the message Connection failed. Please contact your administrator and try again, contact your administrator to retry. Once a remote assistance session is connected, the duration of the session is displayed in the lower-right corner of the hardware terminal screen. At this point, both you and the administrator can control the terminal desktop. If you want to end the remote assistance session, click Stop Remote in the lower-right corner of the screen after the connection is established. Then, in the Stop hardware terminal remote assistance dialog box, click OK to end the session.