当您收到云备份客户端连接异常的邮件或短信提醒时,建议对客户端运行状态以及网络连接进行排查和修复,以免影响备份。
查看客户端运行状态
客户端升级失败或连接异常时,您可以检查云备份客户端运行状态。例如客户端没有正常运行,建议您卸载客户端并重新安装。如何在Windows以及Linux系统中查看客户端运行状态的详情,请参见如何检查云备份客户端运行状态。
检查网络连接
请按照下表检查云备份对应地域的公网接入点或ECS内网接入点。
新版备份客户端
如果您运行的Cloud Backup备份客户端进程为hbrclient ,则您使用的为新版Cloud Backup备份客户端。
地域
公网接入点
ECS内网接入点
华东1(杭州)
https://post-cn-mp90rcien05.mqtt.aliyuncs.com
https://post-cn-mp90rcien05-internal.mqtt.aliyuncs.com
华东2(上海)
https://post-cn-4590rcihm02.mqtt.aliyuncs.com
https://post-cn-4590rcihm02-internal.mqtt.aliyuncs.com
华北1(青岛)
https://post-cn-n6w1oj5j506.mqtt.aliyuncs.com
https://post-cn-n6w1oj5j506-internal-vpc.mqtt.aliyuncs.com
华北2(北京)
https://post-cn-mp90rcibd04.mqtt.aliyuncs.com
https://post-cn-mp90rcibd04-internal.mqtt.aliyuncs.com
华北3(张家口)
https://post-cn-45917akja09.mqtt.aliyuncs.com
https://post-cn-45917akja09-internal.mqtt.aliyuncs.com
华北5(呼和浩特)
https://post-cn-0pp1epkb50h.mqtt.aliyuncs.com
https://post-cn-0pp1epkb50h-internal.mqtt.aliyuncs.com
华南1(深圳)
https://post-cn-v0h0rcijv04.mqtt.aliyuncs.com
https://post-cn-v0h0rcijv04-internal.mqtt.aliyuncs.com
西南1(成都)
https://post-cn-st21piid30e.mqtt.aliyuncs.com
https://post-cn-st21piid30e-internal-vpc.mqtt.aliyuncs.com
中国(香港)
https://mqtt-cn-v0h1cmss401.mqtt.aliyuncs.com
https://mqtt-cn-v0h1cmss401-internal.mqtt.aliyuncs.com
新加坡
https://post-cn-4590unarx01.mqtt.aliyuncs.com
https://post-cn-4590unarx01-internal.mqtt.aliyuncs.com
澳大利亚(悉尼)关停中
https://mqtt-cn-v641asd4403.mqtt.aliyuncs.com
https://mqtt-cn-v641asd4403-internal.mqtt.aliyuncs.com
马来西亚(吉隆坡)
https://mqtt-cn-v0h1k5d7707.mqtt.aliyuncs.com
https://mqtt-cn-v0h1k5d7707-internal.mqtt.aliyuncs.com
印度尼西亚(雅加达)
https://post-cn-4591ee94i03.mqtt.aliyuncs.com
https://post-cn-4591ee94i03-internal.mqtt.aliyuncs.com
日本(东京)
https://post-cn-mp91kij0p01.mqtt.aliyuncs.com
https://post-cn-mp91kij0p01-internal-vpc.mqtt.aliyuncs.com
德国(法兰克福)
https://post-cn-mp91ki6sl0k.mqtt.aliyuncs.com
https://post-cn-mp91ki6sl0k-internal.mqtt.aliyuncs.com
美国(硅谷)
https://mqtt-cn-mp91j6gou03.mqtt.aliyuncs.com
https://mqtt-cn-mp91j6gou03-internal.mqtt.aliyuncs.com
美国(弗吉尼亚)
https://post-cn-oew1qqlw309.mqtt.aliyuncs.com
https://post-cn-oew1qqlw309-internal-vpc.mqtt.aliyuncs.com
阿联酋(迪拜)
https://post-cn-oew1tb52204.mqtt.aliyuncs.com
https://post-cn-oew1tb52204-internal-vpc.mqtt.aliyuncs.com
上海金融云
https://post-cn-nif1osdrt09.mqtt.aliyuncs.com
https://post-cn-nif1osdrt09-internal.mqtt.aliyuncs.com
深圳金融云
https://post-cn-n6w1pij7y0b.mqtt.aliyuncs.com
https://post-cn-n6w1pij7y0b-internal.mqtt.aliyuncs.com
华北2政务云1
https://post-cn-v0h1cmsrj01.mqtt.aliyuncs.com
https://post-cn-v0h1cmsrj01-internal.mqtt.aliyuncs.com
旧版备份客户端
如果您运行的Cloud Backup备份客户端进程为hybridbackup ,则您使用的为旧版Cloud Backup备份客户端。
地域
公网接入点
ECS内网接入点
华东1(杭州)
https://hbr.cn-hangzhou.aliyuncs.com
https://hbr-vpc.cn-hangzhou.aliyuncs.com
华东2(上海)
https://hbr.cn-shanghai.aliyuncs.com
https://hbr-vpc.cn-shanghai.aliyuncs.com
华北1(青岛)
https://hbr.cn-qingdao.aliyuncs.com
https://hbr-vpc.cn-qingdao.aliyuncs.com
华北2(北京)
https://hbr.cn-beijing.aliyuncs.com
https://hbr-vpc.cn-beijing.aliyuncs.com
华北3(张家口)
https://hbr.cn-zhangjiakou.aliyuncs.com
https://hbr-vpc.cn-zhangjiakou.aliyuncs.com
华北5(呼和浩特)
https://hbr.cn-huhehaote.aliyuncs.com
https://hbr-vpc.cn-huhehaote.aliyuncs.com
华南1(深圳)
https://hbr.cn-shenzhen.aliyuncs.com
https://hbr-vpc.cn-shenzhen.aliyuncs.com
西南1(成都)
https://hbr.cn-chengdu.aliyuncs.com
https://hbr-vpc.cn-chengdu.aliyuncs.com
中国(香港)
https://hbr.cn-hongkong.aliyuncs.com
https://hbr-vpc.cn-hongkong.aliyuncs.com
新加坡
https://hbr.ap-southeast-1.aliyuncs.com
https://hbr-internal.ap-southeast-1.aliyuncs.com
澳大利亚(悉尼)关停中
https://hbr.ap-southeast-2.aliyuncs.com
https://hbr-vpc.ap-southeast-2.aliyuncs.com
马来西亚(吉隆坡)
https://hbr.ap-southeast-3.aliyuncs.com
https://hbr.ap-southeast-3.aliyuncs.com
印度尼西亚(雅加达)
https://hbr.ap-southeast-5.aliyuncs.com
https://hbr-vpc.ap-southeast-5.aliyuncs.com
日本(东京)
https://hbr.ap-northeast-1.aliyuncs.com
https://hbr.ap-northeast-1.aliyuncs.com
德国(法兰克福)
https://hbr.eu-central-1.aliyuncs.com
https://hbr.eu-central-1.aliyuncs.com
美国(硅谷)
https://hbr.us-west-1.aliyuncs.com
https://hbr.us-west-1.aliyuncs.com
美国(弗吉尼亚)
https://hbr.us-east-1.aliyuncs.com
https://hbr.us-east-1.aliyuncs.com
阿联酋(迪拜)
https://hbr.me-east-1.aliyuncs.com
https://hbr-vpc.me-east-1.aliyuncs.com
上海金融云
https://https://hbr.cn-shanghai-finance-1.aliyuncs.com
https://https://hbr-vpc.cn-shanghai-finance-1.aliyuncs.com
深圳金融云
https://hbr.cn-shenzhen-finance-1.aliyuncs.com
https://hbr-vpc.cn-shenzhen-finance-1.aliyuncs.com
华北2政务云1
https://hbr.cn-north-2-gov-1.aliyuncs.com
https://hbr-vpc.cn-north-2-gov-1.aliyuncs.com