Freeze analysis

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Freeze analysis tracks application freezes and reports metrics including freeze count, freeze rate, and affected device count.

A freeze occurs in the following situations:

Freeze type

Android

iOS

Startup freeze

The app fails to leave the welcome page and enter the home page within 30 seconds of startup.

The app does not receive the UIApplicationDidFinishLaunchingNotification notification within 15 s of startup (30 s for low-end devices).

ANR freeze

A system Application Not Responding (ANR) freeze. For more information, see ANR in the Android documentation.

The main thread fails to execute a method within 5 seconds at runtime.

Complete client development

View freeze reports

Log on to the mPaaS console and go to Mobile Analysis > App Performance Analytics > Freeze Report. You can view the device freeze rate, freeze count, affected devices, and freeze logs.

In the Startup Freeze/ANR Details list, click the Details link in the Operation column to view the details for a specific freeze type.

Freeze analysis runs in near real-time. After an application freezes and sends a log, the report becomes available.