Address book field display-Alibaba Mail(Alibaba Mail)-阿里云帮助中心

Control which contact fields employees can see in the address book, how fields are displayed, and in what order.

Note

This feature is available only in the AI Ultimate Edition. For more information about version differences, see Version comparison.

1. Feature overview

Administrators can control the visibility, display format, and order of contact fields in Alibaba Mail. By customizing the information shown on contact details pages and contact cards per department, subsidiary, or partner, companies can balance collaboration efficiency with data privacy.

2. Access the feature

Log on to the Alibaba Mail domain management console. Go to the Enterprise Customization module and find Address Book Field Display in the feature list. It is located before the Feature Switches item.

3. Core features

3.1 Field visibility control

Administrators can configure each field in two locations:

Contact details page: The full profile page that appears when you click a contact.
Contact card: The summary card that appears when you compose an email or send a calendar invitation.

Procedure:

Select the checkbox to make the field visible to all employees.
Clear the checkbox to hide the field from all employees.

3.2 Sensitive field display mode (for mobile numbers only)

Two privacy protection modes are available for the mobile number field:

Display mode	Example	Scenarios
Show All	12345678900	Customer service teams and roles that require frequent phone calls.
Mask middle digits	138****8888	Executives and departments with high confidentiality requirements.

3.3 Custom field management

Beyond the default system fields, administrators can create custom fields to meet specific business needs.

Supported operations:

Add a field: Click Add Field.
Edit a field: Modify the field name or type.
Delete a field: Remove a custom field that is no longer in use.

Field types and limits:

Type	Description	Input limit
Text	Plain text, such as "Office Extension".	≤ 50 characters
Link	A clickable URL, such as a personal homepage.	Valid URL format
Image link	An image other than the profile picture, such as an ID badge photo.	Valid image URL

Note: You can also set the visibility for custom fields on the contact details page and the contact card.

3.4 Field sorting

Administrators can reorder fields in the address book to improve readability.

Procedure:

Click the Adjust Order button to enter sorting mode.
A drag icon appears next to each field.
Press and hold the icon, then drag it up or down to the desired position.

The new order applies to both the contact details page and the contact card, provided the field is enabled in both locations.

3.5 Default field configuration

By default, the following fields are enabled:

Location	Default displayed fields
Contact details page	Name, Mailbox, Nickname, Employee ID, Mobile, Position, Department, Supervisor's Email, Work Location
Contact card	Name, Mailbox, Nickname, Position, Department, Supervisor's Email

Administrators can adjust these defaults as needed.

4. Feature integration

Import/Export custom fields

Import or export custom fields by using a CSV template for batch maintenance of employee information.

Dynamic mailing list filter conditions

Custom fields such as "Project Group" or "Office City" can serve as filter conditions for dynamic mailing lists, enabling targeted group communication.

For example, to create a mailing list named "Hangzhou R&D Center", you can set the filter conditions to Department = "R&D" and Work Location = "Hangzhou".