The Digital SMS component sends rich media messages through Alibaba Cloud SMS, supporting text, images, audio, and video. Use it to deliver greeting cards, invitations, and other visually engaging content via SMS.
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Whether the workflow starts from a behavioral event component or a target audience component, the Digital SMS component matches users by their QAID against mobile phone numbers from all data sources.
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The organization administrator configures Alibaba Cloud SMS APIs. For more information, see Configure Alibaba Cloud SMS API.
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To ensure automated marketing runs smoothly, digital SMS messages must use an approved template. The theme, signature, and content from the template are used directly and cannot be modified. For more information, see Create Digital SMS Templates.
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You can limit the number of SMS messages sent to the same user within a specific period (excluding notification messages) and set a Do-Not-Disturb period. For more information, see Fatigue Control.
Send digital SMS
To send a digital SMS, perform the following steps:
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Click the Digital SMS component and configure it in the panel on the right, as shown in the following figure.
Item
Example value
Step Name
Enter a step name.
SMS Platform
Only Alibaba Cloud SMS Platform is supported.
Message template
Select an approved template from the drop-down list. The theme, signature, and content from the template are used as the message content. A preview is displayed on the right.
A supported carrier logo appears next to the template name. Hover over the logo to see the carrier name, which indicates that the template can only be sent to phone numbers belonging to that carrier.
You can also click New Template from the drop-down list to go to the Digital SMS Templates page.
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To test the message, click Test Send. In the dialog box that appears, enter a mobile phone number and click OK.
A test message is sent. Verify the content carefully.
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Click OK.