EDAS FAQ

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Find answers to frequently asked questions about Enterprise Distributed Application Service (EDAS), organized by topic.

Billing

TopicFAQ
PricingWhat are the billable items for EDAS?
IaaS costsHow am I charged for IaaS resources?
ECS instancesDo I need to purchase ECS instances after I purchase EDAS?

Application deployment

Kubernetes clusters

TopicFAQ
Image buildingHow do I adjust resource limits for image building?

ECS clusters

TopicFAQ
Getting startedFAQ about getting started
Security groupsWhat security group rules are enabled during application creation?
Startup parametersWhat are the default parameters of the startup command when I deploy an application?
Deployment packagesCan I set the URL of an application deployment package to any address?
Deployment failuresWhat do I do if I fail to start, stop, or deploy an application?
Java versionWhich version of Java does EDAS use? Can I choose another version?
Ali-TomcatWhat do I do when the Ali-Tomcat container suddenly exits?
Batch releaseHow do I release applications in batches or by group?

Cluster import precheck

EDAS runs a precheck when you import a Kubernetes cluster. For a full overview, see FAQ about cluster import precheck. The following FAQs cover common precheck failures and resolutions.

FAQ
Does the import of a cluster fail if the precheck of specific items fails?
Do I need to resolve the issue if errors are reported for specific precheck items during a precheck?
What do I do if the precheck of specific items is interrupted?
What do I do if the cluster version fails to pass the check?
What do I do if the check of the available resources of a cluster reports an exception?
What do I do if the security group of a cluster fails the check?
What do I do if the SLB instance that is created for the API server of a cluster fails the check?
What do I do if the RAM role of a cluster fails the check?
What do I do if a warning is reported during the check of the aliyun-acr-credential-helper component?
What do I do if the network resources of a cluster fail the check?
What do I do if a warning is reported during the check of CRD conflicts for a cluster?

Scaling

Cluster typeFAQ
KubernetesCan elastic container instances be used for the scaling of Kubernetes applications in EDAS?
ECSCan I vertically scale up ECS instances for ECS applications in EDAS?

Application lifecycle management

The following FAQs apply to applications on ECS clusters.

TopicFAQ
Resource syncWhat do I do if resources are not synchronized in a timely manner?
Deleted applicationsCan I restore a deleted application?
Runtime environmentHow do I upgrade or downgrade the application runtime environment?
Process issuesWhy does the running process of an application suddenly disappear?

EDAS Agent

The following FAQs apply to EDAS Agent on ECS clusters.

FAQ
What do I do if no prompt and no EDAS Agent version number appear after EDAS Agent is installed?
Why is the agent in the Unknown or Exception state after I install an EDAS agent?
How do I handle the agent exception thrown after the agent process stops running?
Does EDAS Agent automatically restart after the ECS instance is restarted?
What do I do when EDAS Agent fails to start?
Why is the original Java environment uninstalled during the installation of EDAS Agent?
Why is the EDAS console unable to respond to operations on an application?

Log management

The following FAQs apply to applications deployed on ECS clusters.

FAQ
What is the log cleanup policy for applications deployed in an ECS cluster?
FAQ about log collectors

Networking and access

The following FAQs apply to applications deployed on ECS clusters.

FAQ
How do I implement load balancing after deploying an application on multiple instances?
How do I share a session in a cluster after deploying an application on multiple instances?
What do I do if I am unable to access EDAS application pages and call RPC services?
Why is the status of an instance Unknown in the EDAS console?
Can I install multiple applications on one instance in EDAS?

Microservices governance

Cluster typeFAQ
KubernetesHow do I implement graceful startups and shutdowns of microservices?
ECSWhy is a callable service not displayed in the service list?
ECSWhat do I do when a normal service in the service list fails to be called?
Kubernetes and ECSWhat do I do if Nacos fails to query microservices configurations in EDAS?