阿里云上的Salesforce CRM Winter'25冬季版发布说明

重要提示

我们的产品目标,是在合规性允许的情况下让阿里云上的 Salesforce 与全球其他地方的 Salesforce 尽可能保持一致。但是,由于技术或监管原因,存在少量的功能差异。因技术和监管等因素会随着时间的推移而发生变化,因此本文档是对当前时间点产品差异化的描述,并将不断迭代更新。

阿里云上的 Salesforce 目前提供三个版本:CN Unlimited Edition(CN无限版,简称为CN UE)、CN Enterprise Edition(CN企业版,简称为CN EE) 和 CN Developer Edition(CN研发版,简称CN DE)。其中,CN无限版广泛应用于各行业客户的业务与生产,涵盖销售、服务及其结合的三大核心云模块,为企业提供全面的客户关系管理工具;CN企业版专为中国市场量身定制,以更具竞争力的价格和功能,满足复杂业务的需求,CN研发版则为阿里云上的 Salesforce ISV 合作伙伴提供研发测试租户环境。这三个版本与 Salesforce 全球版共享相同的限额(如存储和 API等),但一些限制传输或需要跨境连接的功能默认关闭。此外,部分功能取决于产品路线图,可能会在未来版本中推出。与全球其他地区的 Salesforce CRM 一样,阿里云上的 Salesforce CRM 也遵循每年三次的主要发布时间表。

阿里云上的Salesforce CRM Winter'25冬季版发布说明

本文是对阿里云上的Salesforce 核心 CRM Winter'25 冬季版的更新总结,并与中国以外版本的公开更新公告进行对比。

对于Salesforce整体,一般常规增强功能部分适用于阿里云上的Salesforce,Einstein SearchSalesforce Data PipelinesSalesforce ArchiveTrust Site Enhancements 以及所有 Einstein 相关更新均不适用。

不适用的章节

如何使用发行公告

该链接主要适用于通过 trailblazer 社区、反馈表单和X收集反馈,而这些不适用于阿里云上的Salesforce。

为发布做好准备

该链接总体适用于阿里云上的Salesforce。Sandbox 预览的详细安排请参见Salesforce CRM Winter '25 冬季版本升级(含Sandbox预览)

常规增强功能

该链接提供有关全球版本的一般常规增强功能的信息,其中对Salesforce Cookie使用的测试限制适用于阿里云上的Salesforce。

Salesforce Scheduler

该链接是关于全球版本Salesforce Scheduler的介绍,目前不适用于阿里云上的Salesforce。

发布更新

该链接提供了更新列表,其中更改 Einstein 活动捕获权限以适用于销售基础用户 (发布更新)将会话智能规则名称作为输入传递给 Flow(发布更新)查看和更新设置以从 LinkedIn 捕获线索(发布更新)以及在机器人用户上下文中运行 Flow(发布更新)等均不适用于阿里云上的 Salesforce。

  • 其余项目均适用于阿里云上的 Salesforce 。

分析

该链接列出了Analytics的功能更新,阿里云上的Salesforce不提供这些分析功能 (CRMA、数据和营销云智能)以及 Einstein 相关功能。

  • Tableau Server 的更新公告适用于在中国本地运行Tableau的客户。

定制化

该链接总体适用于阿里云上的 Salesforce,但以下功能除外:

Development

该链接总体适用于阿里云上的 Salesforce,但以下功能除外:

体验云

该链接总体适用于阿里云上的Salesforce,但以下功能除外:

行业云

  • Health Cloud 在阿里云上的Salesforce可用。

  • 行业云通用功能将在下面章节中详细介绍。

  • 其它行业云功能目前在阿里云上的Salesforce不可用。

健康云

该链接适用于阿里云上的Salesforce。

行业云通用功能

Mobile

Salesforce iOS 移动应用已提供 Pilot 试用,由阿里云托管。如需参加试点,请联系您的阿里云销售代表。

  • 该链接中的Mobile Publisher不适用于阿里云上的Salesforce(未在阿里云上的 Salesforce 发布)。

OmniStudio

  • 新的OmniStudio Designer 可在阿里云上的 Salesforce Health Cloud 中使用。新的设计工具(使用新设计器轻松构建OmniStudio组件)正在逐步被各个行业云采纳,但在冬季版本中大多数功能尚不可用。

  • OmniStudio Runtime 在阿里云上的 Salesforce 上可用,且通过Salesforce开发工具导入在其他地方创建的设计。

Revenue

Sales

该链接列出的功能均适用于阿里云上的Salesforce,但以下功能除外:

Salesforce Flow

该链接列出的所有功能均总体适用于阿里云上的Salesforce,但以下功能除外:

安全、身份和隐私

该链接列出的功能适用于阿里云上的Salesforce,但以下功能除外:

服务

下面列出的功能适用于阿里云上的Salesforce:

Important Notice

Although product goal is to keep Salesforce on Alibaba Cloud be identical to rest of the world when compliance permits, there are feature differences due to technical or regulatory reasons. Since technical and regulatory considerations change over time, this document is a description of the current point in time and will evolve in the future.

Salesforce on Alibaba Cloud offers three editions: CN Unlimited Edition (CN UE), CN Enterprise Edition (CN EE), and CN Developer Edition (CN DE). CN Unlimited Edition is widely used across various industries for business and production, covering the three core cloud modules of sales and service, along with their integration, thus providing enterprises with comprehensive customer relationship management tools. CN Enterprise Edition is tailored specifically for the Chinese market, offering more competitive pricing and features to meet the needs of complex businesses. CN Developer Edition provides a development and testing environment for ISV partners of Salesforce on Alibaba Cloud. These three editions share the same limits as Salesforce global versions (such as storage and API etc), some features that are restricted from transfer, or require cross-border connections are turned off by default. Some features are subject to our product roadmap and will be made available in future releases. Like Salesforce CRM in other global regions, Salesforce on Alibaba Cloud follows same 3 times per year major release schedule.

Salesforce on Alibaba Cloud CRM Winter'25 Release Notes

This is a review of the features for the Winter Release of Salesforce on Alibaba Cloud, in comparison to the public release notes for the versions outside of China.

For Salesforce Overall, General Enhancements are partially applicable to Salesforce on Alibaba Cloud, but Einstein Search, Salesforce Data Pipelines, Salesforce Archive, Trust Site Enhancements and all Einstein related updates are not applicable to Salesforce on Alibaba Cloud.

Sections not Applicable

How to Use the Release Notes

This link is mostly applicable however it refers to feedback collection via trailblazer Community, Feedback form, and X, which are not available for Salesforce on Alibaba Cloud.

Get Ready for the Release

This link is generally applicable for the Salesforce on Alibaba Cloud. For detailed, please refer to Salesforce on Alibaba Cloud CRM Winter'25 Release Upgrade with Sandbox Preview.

General Enhancements

This link provides information about general enhancements for global version, and the Test Restrictions on Salesforce Cookie Use is available for Salesforce on Alibaba Cloud.

Salesforce Scheduler

This link is about Salesforce Scheduler for global version, and it is not available for Salesforce on Alibaba Cloud.

Release Updates

This link provides a list of updates, but Change Einstein Activity Capture Permissions for Sales Engagement Basic Users (Release Update), Pass the Conversation Intelligence Rule Name as Input to a Flow (Release Update), Review and Update Settings to Capture Leads from LinkedIn (Release Update), and Run Flows in Bot User Context (Release Update) are not applicable to Salesforce on Alibaba Cloud.

  • The rest of the items are applicable.

Analytics

This link lists features of Analytics, these analytics features (CRMA, Data and Marketing Cloud Intelligence) and Einstein related features are unsupported on Salesforce on Alibaba Cloud.

  • The Tableau Server release notes are applicable for those customers running Tableau locally in China.

Customization

Features listed in this link are applicable to Salesforce on Alibaba Cloud with the exception of:

Development

Features listed in this link are applicable to Salesforce on Alibaba Cloud with the exception of:

Experience Cloud

Features listed in this link are applicable to Salesforce on Alibaba Cloud with the exception of:

Industries

Health Cloud

The content in this link is available for Salesforce on Alibaba Cloud.

Industries Common Features

Mobile

Salesforce iOS Mobile App is now avilable for Pilot and hosted by Alibaba Cloud. To participate in the pilot, please contact your Alibaba Cloud sales representative.

  • Mobile Publisher in this link is not applicable to Salesforce on Alibaba Cloud (not published on Salesforce on Alibaba Cloud).

OmniStudio

  • The new OmniStudio Designer is available in Health Cloud of Salesforce on Alibaba Cloud. The new designers (Effortlessly Build Omnistudio Components By Using New Designers) are incrementally being adopted by industry clouds, but the majority are not available in the Winter release.

  • The OmniStudio runtime is available, and designs created elsewhere can be imported through Salesforce developer tools.

Revenue

Sales

Features listed in this link are applicable to Salesforce on Alibaba Cloud with the exception of:

Salesforce Flow

Features listed in this link are applicable to Salesforce on Alibaba Cloud with the exception of:

Security, Identity and Privacy

The features listed in this link are applicable to Salesforce on Alibaba Cloud with the following exceptions:

Service

The features listed below are applicable to Salesforce on Alibaba Cloud: