Stop DataWorks service billing-阿里云帮助中心

If you no longer require DataWorks services, you can unsubscribe, disable auto-renewal, or delete resources. To stop billing, you must manually clean up the relevant components. Follow the steps below to ensure billing stops completely.

Read DataWorks Billing Overview to understand the billing logic.
If your service has expired and you are redirected to the welcome page, you cannot perform these operations directly. Refer to Welcome page redirection to regain access permissions before proceeding.

Confirm unsubscription plan

Scenario 1: Stop using DataWorks completely to avoid further charges.

Important

This topic focuses only on fees incurred by DataWorks. Compute and storage fees generated by third-party engines must be managed within the respective engines.

This action is irreversible. Proceed with caution. You must follow the sequence below:

Action	Description	Link
Delete related tasks or resources	You need to take Data Service APIs offline, delete Data Analysis cards and reports, disable intelligent baselines in Operation Center, and stop scheduling tasks.	Delete related tasks or resources
Delete all DataWorks workspaces	Completely remove the core carriers of DataWorks. Warning Deleting a workspace permanently clears all code, task configurations, and metadata. This action is irreversible. Proceed with extreme caution! Deleting a workspace only disassociates DataWorks from the third-party engines and does not directly delete the engines themselves. To delete them, go to the respective engines.	Delete or disable a workspace
Unsubscribe from all DataWorks subscription services	Go to Purchased Resources and Services and unsubscribe from subscription services by region. This includes the DataWorks paid editions (Standard Edition, Professional Edition, and Enterprise Edition), the DataWorks value-added module Data Modeling, and exclusive resource groups (serverless resource group subscription, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for Data Service).	Unsubscribe from subscription-based products

Important

After you complete all the preceding steps, we recommend that you wait 24 hours and then go to Expenses and Costs in the Alibaba Cloud console to view your bill details. Filter by Product Name set to DataWorks and verify that recent charges have stopped increasing. This serves as the final confirmation that billing has been successfully stopped. If charges continue to accrue, analyze the actual bill to check whether all pay-as-you-go services have been fully disabled.

Scenario 2: Stop billing for a specific service only.

Billable item	Description	Instructions
DataWorks paid editions	DataWorks Standard Edition, Professional Edition, and Enterprise Edition	Stop using DataWorks software Downgrade DataWorks to the free edition Note To stop auto-renewal upon expiration, see Disable auto-renewal for subscription commodities.
DataWorks value-added modules	DataWorks Data Modeling
Subscription resource groups	Serverless resource group subscription, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for Data Service	Stop using resource groups
Pay-as-you-go resource groups	Serverless resource group pay-as-you-go and shared Data Service resource groups	Stop using resource groups
Other DataWorks pay-as-you-go services	Scheduled instance count, Internet traffic, Data Quality, intelligent baselines, phone alerts and SMS alerts , enhanced analytics, and Open API.	Stop using other pay-as-you-go products

Stop using DataWorks completely

Important

You must perform all the following operations in order to completely stop using DataWorks.

Delete related tasks or resources

Action	Description
Take Data Service APIs offline	Go to DataService Studio > Service Management > Manage APIs and undeploy or delete all APIs.
Delete Data Analysis cards and reports	Go to Data analysis and Data analysis > Report, and delete all cards and reports.
Disable intelligent baselines in Operation Center	Go to Operation Center > Task Monitoring > Intelligent Baselines and disable or delete all baselines.
Delete Data Agent instances	In the left-side navigation pane, click Data Agent to go to the instance list. Click Actions > Delete for the target instance. In the confirmation dialog, click Delete Instance to delete all instances.
Stop scheduling tasks	Disable automatic scheduling for all tasks. For more information, see Stop scheduling tasks.

Delete or disable workspaces

To delete or disable a workspace, perform the following steps:

Log on to the DataWorks console, switch to the target region, and click Workspace in the left-side navigation pane.
Click the icon in the Actions column for the target workspace, and select Delete Workspace or Disable Workspace.

Warning

Delete Workspace: Deleting a workspace also deletes all its development assets, such as code. This action is irreversible. Proceed with caution.
- Before deleting a workspace, suspend or delete periodic tasks in Operation Center and take offline and delete any published APIs in DataService Studio to prevent continued billing. If billing continues after deletion, submit a ticket to contact technical support.
- If you unsubscribed from DataWorks without deleting the workspace first, the workspace still exists as a resource. You can activate the free Basic Edition of DataWorks, delete the workspace, and then unsubscribe from DataWorks again.
- Deleting a workspace only disassociates DataWorks from the third-party engines and does not directly delete the engines themselves. To delete them, go to the respective engines.
Disable Workspace:
- After a workspace is disabled, scheduled tasks stop generating new instances. Previously generated instances still run at their scheduled times, but you cannot log in to check their status.
- After a workspace is disabled, its compute engine services remain active and may continue to incur storage fees. These fees are charged by the compute engine, not by DataWorks. For storage billing questions, contact the relevant compute engine support team.

Unsubscribe from subscription commodities

You can unsubscribe from subscription commodities for features or resources as needed. This includes the DataWorks paid editions (Standard Edition, Professional Edition, and Enterprise Edition), the DataWorks value-added module Data Modeling, and exclusive resource groups (serverless resource group subscription, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for Data Service).

Log on to the DataWorks console and switch to the target region.
In the left-side navigation pane, click Purchased Resources and Services. Select the desired subscription commodity category, click the icon in the Actions column for the target commodity, and select Unsubscribe.

Note

After you unsubscribe from a DataWorks commodity, the platform refunds the price difference based on the remaining time in the current billing cycle.

Stop billing for specific DataWorks services

Stop using DataWorks software

If you no longer use the DataWorks paid editions and Data Modeling, unsubscribe from the corresponding subscription commodities for features or resources.

Log on to the DataWorks console and switch to the target region.
In the left-side navigation pane, click Purchased Resources and Services. Select the commodity type that you want to unsubscribe from, click the icon in the Actions column for the target product, and select Unsubscribe.

Note
The platform refunds the price difference based on the remaining time in the current billing cycle.

Downgrade DataWorks to the free edition

If you temporarily do not need the features of Standard Edition, Professional Edition, or Enterprise Edition, you can perform the following operations:

Log on to the DataWorks console and click Purchased Resources and Services in the left-side navigation pane.
Select the paid edition in the target region that you want to downgrade, and click Downgrade in the Actions column.

Important
After the downgrade, note the DataWorks feature changes.

Stop using resource groups

To unsubscribe from subscription resource groups (including serverless resource group subscription, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for Data Service), see Unsubscribe from subscription commodities.

To stop using pay-as-you-go resource groups, perform the following operations:

Billable item	Instructions	Reference
Serverless resource group pay-as-you-go	Stop all tasks that are associated with serverless resource groups.	Query tasks associated with a resource group
Shared Data Service resource group	Go to DataService Studio > Service Management > Manage APIs and undeploy or delete all APIs.	Delete an API

Stop scheduling tasks

Disable automatic scheduling for all tasks:

Billable item

Instructions

Reference

Scheduled instance count

This includes scheduled instances running on serverless resource groups and shared scheduling resource groups.

Undeploy tasks to disable automatic scheduling for all tasks. You can use either of the following methods:

In Data Studio, undeploy or delete all nodes or workflows.
In the Operation Center > Auto Triggered Task O&M > Auto Triggered Task list, pause or undeploy all tasks.

Undeploy node tasks in DataWorks

Publish and unpublish scheduling tasks in DataWorks

Stop using other pay-as-you-go services

When you use DataWorks, pay-as-you-go services are billed based on your usage and resource consumption. Refer to the specific billing items in Bill Details and stop services or resources that are no longer needed. No fees are incurred if these services are not used:

Important

Some DataWorks features operate on a per-workspace basis. To stop all services, make sure that your operations cover all workspaces.

Billing item	Instructions	Reference
Internet traffic	You can use either of the following methods: Change the data source access addresses used in Data Integration from Internet addresses to VPC addresses. Stop all Data Integration tasks. Go to Data Integration > Synchronization Task and Data Integration > Serverless Sync Tasks lists, and stop all tasks that require Internet traffic. Important This topic focuses only on Internet traffic generated by DataWorks tasks. Check and handle other possible sources of Internet traffic on your own.	Configure sync tasks
Data Quality	Go to Data Quality > Quality Assets > Rules and disable or delete all data quality rules.	Data quality rule configuration
Intelligent baselines	Go to Operation Center > Task Monitoring > Intelligent Baselines and disable or delete all baselines.	Manage baselines
SMS alerts and phone alerts	Alert configurations may exist in different locations. Check and disable all of them: Data Integration alerts: In Data Integration, click each synchronization task to view and delete alert configurations. Operation Center alerts: Go to Operation Center > Task Monitoring > Monitoring and Alerting > Rule Management and disable or delete all alert rules. Approval Center alerts: Go to Approval Center > Processing Policy Management and delete all approval policies. Data Quality alerts: Go to Data Quality > Quality O&M > Quality Monitor list and delete all alert subscriptions. Note You can also set the maximum number of alerts to 0 in Management Center > Tenant Configurations > Alert Settings > Alarm resources.	Rule management
Enhanced analytics	Go to Data analysis and Data analysis > Report, and delete all cards and reports.	Delete analyses (cards and reports)
Open API calls	Stop your applications from calling DataWorks Open API. If a workspace is disabled or deleted, workspace-level APIs automatically fail.	-

Appendix

Disable auto-renewal for subscription commodities

Only subscription commodities with auto-renewal enabled support disabling auto-renewal. Perform the following steps:

Click Resource Renewal to go to the Resource Renewal page in the Expenses and Costs console.
Identify the target commodity name in the target region and cancel the renewal as follows:

In the left-side navigation pane, click Resource Renewal. On the Auto-Renewal tab, find the target resource and click Nonrenewal in the Actions column. In the Nonrenewal upon Expiration confirmation dialog, click OK.
After auto-renewal is canceled, you can view the item on the Nonrenewal upon Expiration tab.

Note
To help you better manage your resources, after auto-renewal is canceled, the system still sends you one expiration reminder and marks the non-renewal items in the reminder. The instance is stopped after it expires. You can modify this setting at any time before the instance is stopped.

Welcome page redirection

Important

When you cannot log on to the DataWorks console and see the welcome page, this does not mean that DataWorks backend services have stopped or that all billing has been terminated. You still need to follow the main process in this topic to clean up resources and ensure billing stops completely.

When you cannot access your DataWorks workspaces, you typically encounter one of the following two welcome page redirection scenarios. Understanding the difference is critical because they have completely different impacts on services and billing.

Scenario 1: A red error page indicating "no pay-as-you-go resources retained"

Symptom: When you try to access DataWorks, you see two red error prompt pages indicating that no DataWorks edition is retained and that no pay-as-you-go resources are retained.

The DataWorks edition includes basic and advanced features. Pay-as-you-go resources include billing items such as batch scheduling instances, outbound traffic, phone alerts, and Data Quality check instances. You can click Purchase for Free at the bottom of the page to activate the services.
Explanation: Your DataWorks paid edition has expired, and your Alibaba Cloud account may have been overdue for a long time. As a result, the system proactively deleted your pay-as-you-go resources.
Impact:
- Service impact: Any tasks that depend on pay-as-you-go resources (such as pay-as-you-go resource groups) may run abnormally or fail. However, your subscription services (such as exclusive resource groups) are not affected during the current billing cycle, and tasks that depend on subscription services continue to run normally.
- Billing impact: Because pay-as-you-go resources have been deleted, new pay-as-you-go charges stop being incurred. However, your subscription services continue to be billed until their subscription cycles end.
Required actions: You still need to manually unsubscribe from all subscription commodities still within their billing cycles to prevent future charges.

Scenario 2: A prompt page indicating "pay-as-you-go resources retained"

Symptom: The page indicates that your DataWorks edition has expired, but pay-as-you-go resources are still available.

The page indicates that you must retain both a DataWorks edition and pay-as-you-go resources. A red cross indicates that no edition is retained in the current region, while a green checkmark indicates that pay-as-you-go resources are retained. You can click the Purchase Edition button to purchase the desired edition.
Explanation: This only means that your DataWorks edition subscription (such as Professional Edition or Enterprise Edition) has expired. An expired edition does not mean that services have stopped.
Impact:
- Service impact: You can no longer use the advanced features specific to the expired edition (such as intelligent baselines and certain Open APIs). However, DataWorks core services (such as task scheduling and Data Integration) do not stop and continue to run in the background.
- Billing impact: Although the subscription fee for the edition itself has stopped, pay-as-you-go bills generated by the core services still running in the background continue to be generated. For example, if your scheduled tasks continue to run every day, scheduling fees continue to accrue.
Required actions: To stop the charges that are still being incurred, you need to regain access to the console to clean up services.
- Purchase the free Basic Edition on the welcome page to restore access to your workspaces.
- After you access the console, follow the instructions in Stop using other pay-as-you-go services to manually stop or delete all services that are still running.