If you no longer require DataWorks services, you can unsubscribe, disable auto-renewal, or delete resources. To stop billing, you must manually clean up the relevant components. Follow the steps below to ensure billing stops completely.
Read DataWorks Billing Overview to understand the billing logic.
If your service has expired and you are redirected to the welcome page, you cannot perform these operations directly. Refer to Welcome page redirection to regain access permissions before proceeding.
Confirm unsubscription plan
Scenario 1: Stop using DataWorks completely to avoid further charges.
This topic focuses only on fees incurred by DataWorks. Compute and storage fees generated by third-party engines must be managed within the respective engines.
This action is irreversible. Proceed with caution. You must follow the sequence below:
Action | Description | Link |
Delete related tasks or resources | Take DataService Studio APIs offline, delete Data Analysis cards and reports, and disable Smart Baselines in Operation Center. | |
Unsubscribe from all DataWorks subscription services | Go to Resource Usage and unsubscribe from subscription services by region. This includes the DataWorks paid editions (Standard Edition, Professional Edition, and Enterprise Edition), the DataWorks value-added module Data Modeling, and Exclusive Resource Groups (Subscription Serverless resource groups, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for DataService Studio). | |
Delete all DataWorks workspaces | Remove the workspace, which is the core environment of DataWorks. Warning
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After completing these steps, we recommend checking Expenses and Costs after 24 hours to view your bill details. Filter by Product Name: DataWorks and confirm that recent charges have stopped increasing. This serves as final confirmation that billing has stopped. If related fees are still being generated, analyze the actual bill to ensure Pay-as-you-go services are completely disabled.
Scenario 2: Stop billing for specific services only.
Billable item | Description | Action |
DataWorks paid editions | DataWorks Standard Edition, Professional Edition, and Enterprise Edition | Note To disable auto-renewal, see Disable auto-renewal. |
DataWorks value-added modules | Data Modeling | |
Subscription resource groups | Subscription Serverless resource groups, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for DataService Studio | |
Pay-as-you-go resource groups | Pay-as-you-go Serverless resource groups and public resource groups for DataService Studio | |
Other DataWorks Pay-as-you-go services | Number of scheduling instances, Internet traffic, Data Quality, Smart Baseline, alarm phone calls and SMS messages, Augmented Analysis, OpenAPI. |
Completely disable DataWorks
Delete related tasks or resources
Action | Description |
Undeploy DataService Studio APIs | In , take offline or delete all APIs. |
Delete Data Analysis cards and reports | In and , delete all cards and reports. |
Disable Smart Baselines in Operation Center | In , disable or delete all baselines. |
Unsubscribe from subscription commodities
Unsubscribe from subscription resources as needed. This includes the DataWorks paid editions (Standard Edition, Professional Edition, and Enterprise Edition), the DataWorks value-added module Data Modeling, and exclusive resource groups (Subscription Serverless resource groups, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for DataService Studio).
Log on to the DataWorks Console and switch to the target region.
In the left-side navigation pane, click Purchased Resources and Services. Select the category of the subscription item, find the item from which you want to unsubscribe, click the
icon in the Actions column, and select Unsubscribe.
After you unsubscribe from a DataWorks commodity, the platform refunds the difference based on the remaining time in the current billing cycle.
Delete/Disable workspaces
To delete or disable a workspace:
Log on to the DataWorks console, switch to the target region, and click Workspace in the left-side navigation pane.
Find the workspace you want to manage, click the
icon in the Actions column, and select Delete Workspace or Disable Workspace.
Delete Workspace: Deleting a workspace permanently deletes all development assets, such as code. This action is irreversible. Proceed with caution.
Before you delete a workspace, go to the Operation Center to suspend or delete related scheduled tasks. Also, go to DataService Studio to take offline and delete any published APIs to avoid further charges. If you are still billed after deleting a workspace, submit a ticket to contact technical support.
If you unsubscribe from the DataWorks software without deleting the workspace, the workspace will still exist as a resource. You can activate DataWorks Basic Edition for free, delete the workspace, and then unsubscribe from the DataWorks software.
Deleting a workspace only unbinds DataWorks from third-party engines; it does not delete the engines themselves. To delete them, go to the respective engine consoles.
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Disable Workspace:
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After a workspace is disabled, scheduled tasks within it no longer generate new instances. However, instances generated before the workspace was disabled will still run at their scheduled times. You cannot log in to the disabled workspace to check the status of these instances.
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After a workspace is disabled, the associated compute engine services remain active and may continue to incur storage fees. These fees are charged by the respective compute engine, not by DataWorks. If you have questions about storage bills, contact the support team for the relevant compute engine.
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Disable specific DataWorks services
Stop using DataWorks software
If you no longer use DataWorks paid editions or Data Modeling, unsubscribe from the purchased functional or resource commodities.
Log on to the DataWorks Console and switch to the target region.
In the left-side navigation pane, click Purchased Resources and Services. Select the type of item from which you want to unsubscribe, find the product, click the
icon in the Actions column, and select Unsubscribe.NoteThe platform refunds the price difference of the edition based on the remaining time in the current billing cycle.
Downgrade to free edition
If you temporarily do not need the features of Standard Edition, Professional Edition, or Enterprise Edition, perform the following operations:
Log on to the DataWorks console and click Purchased Resources and Services in the left-side navigation pane.
Select the paid edition in the target region that you want to downgrade, and click Downgrade in the Actions column.
ImportantAfter downgrading, pay attention to the DataWorks Function Change Description.
Stop using resource groups
To unsubscribe from Subscription resource groups (including subscription serverless resource groups, exclusive resource groups for scheduling, exclusive resource groups for Data Integration, and exclusive resource groups for DataService Studio), see Unsubscribe from subscription commodities.
To stop using Pay-as-you-go resource groups, proceed as follows:
Billable item
Action
Reference
Pay-as-you-go Serverless resource groups
Disable all tasks associated with serverless resource groups.
Scheduling instances
This includes scheduling instances running on Serverless resource groups and public scheduling resource groups.
Take tasks offline to disable automatic scheduling for all tasks. Use one of the following methods:
In DataStudio, take offline or delete all nodes or workflows.
In the list, pause or take offline all tasks.
Public resource groups for DataService Studio
In , take offline or delete all APIs.
Stop using other pay-as-you-go services
DataWorks Pay-as-you-go services are billed based on usage and resource allocation. Refer to the specific billing items in Bill Details to stop services or resources you no longer need. You will not be charged if these services are not used:
Some DataWorks features use the workspace as the basic unit. To stop all services, ensure that the operation covers all workspaces.
Billable item | Action | Reference |
Internet traffic | You can choose either of the following methods:
Important This topic focuses only on Internet traffic generated by tasks on the DataWorks side. Check for other sources of Internet traffic. | |
Data Quality | In , disable or delete all monitoring rules. | |
Smart Baseline | In , disable or delete all baselines. | |
Alarm SMS messages and phone calls | Alarm configurations may exist in multiple locations. You must check and disable all of them:
| |
Augmented Analysis | In and , delete all cards and reports. | |
OpenAPI calls | Stop your application from calling DataWorks OpenAPIs. If the workspace is disabled or deleted, workspace-level API calls will automatically fail. | - |
Appendix
Disable auto-renewal
You can disable auto-renewal for eligible subscription resources. The specific steps are as follows:
Click Renew to go to the renewal page in the Expenses and Costs.
Confirm the Product Name in the target region and follow these steps to disable renewal:
In the left-side navigation pane, click Renewals. On the Auto-renewal tab, find the target resource, click Disable Renewal in the Actions column, and click OK in the Disable Auto-renewal confirmation dialog box.
After you successfully disable renewal, you can view the item on the Nonrenewal upon Expiration tab.
NoteTo help you better manage resources, after auto-renewal is disabled, the system will still send you expiration reminders (only once). Non-renewal items will be identified in the reminder. The instance will stop upon expiration. You can modify this setting at any time before the instance stops.
Welcome page redirection
If you are redirected to the welcome page upon logon, this does not mean that the DataWorks background service has stopped, nor does it mean that all billing has terminated. You must still follow the main process in this topic to clean up resources to ensure that billing is completely stopped.
If you cannot access the DataWorks workspace, you may encounter one of two typical welcome page redirection scenarios. Understanding the difference is crucial because they have completely different impacts on services and billing.
Scenario 1: Red error page
Description: When you try to access DataWorks, you see two red error messages, indicating DataWorks edition not retained and Pay-as-you-go resources not retained.
A DataWorks edition includes basic and advanced features, while pay-as-you-go resources include items such as scheduled offline tasks, outbound traffic, alarm phone calls, and data quality check instances. You can click 0-yuan bundle purchase at the bottom of the page to activate them.
Interpretation: Your DataWorks paid edition has expired, and your Alibaba Cloud account may have been in arrears for an extended period. The system has deleted your Pay-as-you-go resources.
Specific impact:
Service impact: Any tasks that depend on Pay-as-you-go resources (such as Pay-as-you-go resource groups) will run abnormally or fail. However, subscription services you have purchased (such as exclusive resource groups) are not affected during the current billing cycle, and tasks depending on subscription services will continue to run normally.
Billing impact: Since Pay-as-you-go resources have been deleted, new Pay-as-you-go fees will stop being generated. However, the subscription services you have purchased will continue to be billed until their subscription cycle ends.
What you need to do: You must manually unsubscribe from all subscription commodities that are still within the billing cycle to prevent subsequent fees.
Scenario 2: Prompt page
Description: The page you see indicates that your DataWorks edition has expired, but your pay-as-you-go resources are still active.
The page shows the message "You must have both a DataWorks edition and pay-as-you-go resources". A red 'X' indicates that you do not have an active edition in the current region, while a green checkmark indicates that you have active pay-as-you-go resources. You can click the Purchase Edition button to buy a new edition.
Interpretation: This indicates that your DataWorks edition (such as Professional Edition or Enterprise Edition) has expired. Edition expiration does not imply service termination.
Specific impact:
Service impact: You can no longer use advanced features unique to the expired edition (such as Smart Baseline and some OpenAPIs). However, DataWorks core services (such as task scheduling and data integration) do not stop and continue to run in the background.
Billing impact: Although the subscription fee for the edition itself has stopped, Pay-as-you-go bills generated by these core services running in the background will continue to be generated. For example, your cycle scheduling tasks are still running every day and will continue to incur scheduling fees.
Action required: To stop these ongoing fees, you must regain access to the console to clean up services.
First, purchase a free Basic Edition on the welcome page to restore access to the workspace.
After entering the console, refer to the guidelines in Stop using other pay-as-you-go services to manually stop or delete all running services.