Pre-approval FAQ

Delete or modify pre-approval files

PC client

1. Log in to the official Alibaba Cloud website.

2. From the homepage, click ICP Filing.

   The ICP Filing entry is on the right side of the top navigation bar, between Cart and Console.

3. On the ICP Filing page, click My ICP Filings.

   The My ICP Filings entry is in the lower-right corner of the page.

4. In the My Orders section, click View Details for the desired order.

   The order list has two tabs: In progress and Completed. View Details is in the Actions column for the target order.

5. In the Entity Information panel, click Edit in the upper-right corner.

   The Edit button is in the upper-right corner of the page. You can view the current Website Information (including website name, domain name, website content, service type, and pre-approval) and website owner information.

6. In the Website Information panel, delete or modify the pre-approval information, and then click Save.

   In the Website Information form, the pre-approval (optional) field is below Service Type. You can select or clear an approval type from the drop-down list.

Mobile app

1. Open the Alibaba Cloud app and tap Console.

   The Console entry is on the bottom navigation bar.

2. On the Console page, tap ICP Filing.

   ICP Filing is in the My Cloud Services section at the bottom of the Console page.

3. On the ICP Filing homepage, go to the Filing Progress panel and tap Modify.

   This example uses an initial filing. The Filing Progress panel shows each review stage and its current status. The Modify button and the Cancel Filing link are at the bottom of the page.

4. On the Verify Information page, in the Website Information section, tap Modify.

   The Modify button is in the upper-right corner of the Website Information section. The page displays fields such as website domain name, associated cloud service IP, website content, website language, and service type.

5. On the ICP Filing Information page, delete or modify the pre-approval information, and then tap Save.

   In the form, find the pre-approval field (located below Service Type) and tap it to select or clear the corresponding approval type.

Upload a commitment letter for pre-approval

Log in to the filing system, find your In progress order, and click View Details. Upload the letter to the supplementary materials section. This optional section is at the bottom of the materials list.

Official seal and signature requirements

The commitment letter for pre-approval must be stamped with the official seal and dated. If the commitment letter for pre-approval prompts for the legal representative's signature, it must be handwritten by the legal representative (clear and legible handwriting is recommended), or the legal representative's personal seal can be used instead.

Commitment letter title

When filling out the commitment letter for pre-approval, the approval name should correspond to the specific business area that does not apply to your ICP Filing. If you have not submitted your order yet, we recommend leaving this field blank and submitting the order directly. A review specialist will then specify the materials required for your order.

Print and complete the commitment letter

After you fill out the commitment letter for pre-approval on the PC client, print it and stamp it with the official seal. Then, take a photo of the sealed document and upload it.

One letter for multiple requirements

Rules vary by province. We recommend that you submit your order first. A review specialist will then contact you to specify the materials required for your order.

Future commitment letter requirements

If your current business does not require pre-approval but you need it later due to changes in your scope of business or other factors, you must promptly obtain the relevant permits. Then, start a Modify ICP Filing request to upload the permits as supplementary materials. The process is complete once the communications administration approves your request.