Modify an ICP filing
If your Internet information service obtained an ICP filing number through Alibaba Cloud, you must update your ICP filing information when the filing entity or service information changes. This process is called modifying an ICP filing. Keeping your information current ensures that you receive important notifications and helps prevent service disruptions.
Use cases
User-initiated modifications
You must modify an ICP filing when details about the filing entity or Internet information service change, such as a contact phone number or company name.
If the entity name changes, you must provide a certificate of change issued by the relevant business administration authority. Otherwise, Alibaba Cloud may reject your initial review. For specific requirements, see ICP filing rules for each region.
If your ID card information changes (such as the expiration date), you cannot use a household registration book or temporary ID card as a supporting document. If you lose your ID card, apply for a replacement immediately. Then, contact Alibaba Cloud filing support via Online Support or by calling 400-801-3260 to explain the situation and request an extension.
Modifications for a verification notice
If you receive a notice about a failed domain name preparation and check, special inspection of ICP filing information, or access accuracy check, first identify the information that needs to be changed and prepare the required materials by referring to Reasons and solutions for failed domain name verification, Common failure reasons and solutions, and How to resolve access accuracy check failures. Then, modify the ICP filing.
Common changes
The following table lists common information changes and the corresponding actions. For detailed instructions, see Guide to modifying an ICP filing.
Keyword | Actions |
| Click Change Entity |
| Click Change in the Actions column for the website |
| Click Change in the Actions column for the app |
| First, start the modification process for the entity, website, or app. During the document upload step, upload a photo of the valid ID card to update its expiration date. |
Prerequisites
Information that cannot be changed
Item
Description
Website domain name
If the Internet information service you are modifying is a website, you can only delete domain names if the site has multiple filed domain names. You cannot modify or add domain names.
NoteYou cannot change a filed domain name to a different one. To file a new domain name, add a new Internet information service on the filing page. For instructions, see ICP filing procedure.
Province
You cannot change the province of an ICP filing through a modification. If you need to change the province, you must apply for a new ICP filing in the target province. For solutions, see Solutions for changing the province of an ICP filing.
Entity name
Some provinces do not support changing the entity name. To check the modification rules, click the link for your province in ICP filing rules for each region.
NoteWhen the information of the filed entity changes (such as name, ID type, ID number, or legal representative), you must also update the domain name holder information (transfer of ownership).
Preparation
Ensure your domain name has a sufficient validity period: The domain name must be valid for at least 3 months. Some regions require a validity period of more than 45 days. If a domain name has expired, you must renew it before you can modify its ICP filing. For instructions, see Renew a domain name.
Locate the account for your ICP filing: If your ICP filing is not under the currently logged-in Alibaba Cloud account, find it by following the instructions in Find your ICP filing through your domain name. If you cannot log in to the Alibaba Cloud ICP Filing system, you can perform an offline transfer to move the ICP filing information to another Alibaba Cloud account.
Review filing rules: The rules for modifying an ICP filing vary by province. Before you begin, review the ICP filing rules for your province. If the original company has been deregistered but has not canceled its ICP filing, you must cancel or modify it according to local communications administration regulations. For detailed rules, see ICP filing rules for each region.
Impact of modification
During the modification process, your successfully filed websites or apps will remain accessible. The original filing information remains valid.
If your service is filed with multiple service providers, after you modify the filing with one provider, the communications administration will synchronize the updated information to all providers. You do not need to file with each one separately.
Procedure
If a valid filing order already exists in your account, you can enable Allow reuse of images from historical orders in the Basic Filing Settings to reuse forms or images from previous orders. This can make the process more efficient. For more information, see Reuse filing documents.
The modification process is similar for PCs and mobile clients. The following steps use modifying a website filing on a PC as an example.
Step 1: Go to the modification page
Log in to the Alibaba Cloud ICP Filing system and view your successful filing information on the homepage.
Based on the information you need to update, click Change Entity or click Change in the Actions column for the corresponding website or app.
On the My ICP Filing Information page, the Change Entity button is on the right side of the Filing Entity section. In the Internet Information Services section below, switch between the Website and App tabs. The Change option is available in the Actions column for each record.
The ICP filing modification page displays only the Filing Entity and Internet Information Services (website/app) information, and does not display ECS or server instance records. ICP filings are managed by domain name or app, and are not directly associated with ECS instances. To view the usage records of ICP filing service codes, go to the service code management console.
On the Filing Homepage of the mobile client, tap the ... button to the right of your filing information or a filed website/app. In the pop-up menu, select Change Entity, Change Website, or Change App to start the corresponding process.
Information to modify
Keyword
Actions
Entity information
Entity name, entity registration address, entity type.
Name and mobile number of the person in charge.
NoteClick Change Entity in both of the following scenarios:
To change the information of the person in charge for a personal filing.
To change the company's legal representative information for a business filing.
Click Change Entity
Website information
Website name, domain name, website content, website language, instance, and IP address.
Name, ID type, ID number, mobile number, emergency mobile number, and email address of the person in charge of the website.
Click Change in the Actions column for the filed website
App information
App name, content category, app language, app access information, etc.
Click Change in the Actions column for the filed app
NoteIf the Change Entity or Change button is grayed out and cannot be clicked, it may be for one of the following reasons:
An in-progress order exists: To continue an unfinished change request, go to the Alibaba Cloud ICP Filing system, find the unfinished ICP filing order in the in-progress order section at the top of the page, and click Continue to enter the form for modifying information. You can also abandon the current order or wait for the communications administration to approve it before you modify the information.
The communications administration does not permit the change: You can resolve this in either of the following ways:
Cancel the ICP filing and apply for a new one (free of charge, but the website becomes inaccessible after cancellation). For instructions, see Cancel an ICP filing.
Use the ICP Filing Migration Service (a paid service) to migrate the ICP filing to the new entity without interrupting access to your website. For more information, see Introduction to the ICP Filing Migration Service.
Step 2: Modify the information
Change Entity: Provide the legal representative information for the filing entity, including the entity name, ID type, ID number, and residential address. When modifying entity information, you must associate it with a website or app. Follow these steps:
Modify the filing entity information. For requirements, see Fill in entity information. Then, click Next.
Associate a website or app: Click the Modifiable Internet Information Services tab. In the Actions column, click Start Change for a website or app to add it to the current change order. To modify multiple websites or apps, add them one by one. After you finish adding, click Save Draft and then Finish Filling, or click Next to proceed to the document upload step.
Change Website: Provide the website administrator information, including the administrator's name and contact information, in addition to fields such as the website name, content, language, instance, and IP address. For details about each option, see Fill in website information.
Change App: Change fields related to the app's basic information, access information, and operating platforms. For details about each option, see Fill in app information.
Step 3: Upload documents
According to the authenticity verification standards of the Ministry of Industry and Information Technology (MIIT), you must use a mobile browser to upload photos of original identity documents and ICP filing materials. For some documents, facial recognition is also required to complete the authenticity verification. Do not photograph a screen displaying your documents, as this will cause your ICP filing to be rejected. For instructions, see Upload documents and complete authenticity verification.
If you are asked to upload a domain name certificate during this process, obtain it from your domain name registrar.
If your domain name registrar is Alibaba Cloud, see Domain name certificate to get the certificate.
If your domain name registrar is not Alibaba Cloud, contact your registrar to obtain the certificate.
Step 4: Confirm the information
After uploading your documents and completing the authenticity verification on the mobile client, you can log in to the Alibaba Cloud ICP Filing system on a PC. In the Upload Documents step, click Next to confirm your information. You can also complete this step on the mobile client by following the on-screen prompts. For notes on information confirmation, see Confirm information.
Step 5: Complete the MIIT SMS verification
According to the latest MIIT requirements, as of August 17, 2020, all ICP filing applications must be verified via SMS through the MIIT ICP Filing Management System. For a list of ICP filing types that require SMS verification, see MIIT SMS verification.
Check progress
After your ICP filing application is successfully submitted to the communications administration, the review process typically takes 1 to 20 business days. The result will be sent to you via SMS and email.
After submitting your modification request, you can log in to the Alibaba Cloud ICP Filing system to check the status. After the communications administration approves your application, there may be a delay before the updated information appears in the Alibaba Cloud filing system.
FAQ
How do I modify my ICP filing information after the domain name is migrated to another Alibaba Cloud account?
You must modify the filing in the ICP Filing console of the original account that submitted the filing. An ICP filing record is bound to the Alibaba Cloud account that submitted the filing, and is not automatically transferred to a new account together with the domain name. The filing record cannot be viewed or modified from the new account. If you cannot log on to the original account, use the Transfer Filing to Another Account feature in the ICP Filing console, or submit a ticket to request a filing account change.
What do I do when I receive a mobile number conflict verification notice?
You only need to modify the filing entity information of the party involved in the conflict. Each mobile number in ICP filing information can be associated with only one person in charge, so the other party does not need to make any changes.
To resolve the conflict, complete the following steps:
Log on to the Alibaba Cloud ICP Filing system.
On the My ICP Filing Information page, find the filing entity involved in the conflict and click Change Entity.
Modify the filing entity information: Update the mobile number of the person in charge.
Modify the Internet information service: In the Modifiable Internet Information Services list, select the website or app that you want to modify. To modify multiple websites or apps at the same time, add them one by one on the Modifiable Internet Information Services tab.
Upload the required images.
Submit the order. After the order is approved, the conflict is resolved.
References
If your ICP filing is rejected, see FAQ about rejected ICP filings for solutions.
Do I need to re-file or modify my ICP filing if I add a server for domain name resolution?
Do I need to re-file or modify my ICP filing if I switch to another Alibaba Cloud server?
Can the filing entity type be changed (between personal and enterprise)?
Do I need to file for a new ICP filing after modifying the information?
When changing the entity, why is it necessary to change the website information in the second step?