You can manually create an O&M item in the Operation Center console to track and resolve operational issues.
Prerequisites
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Resource Center must be activated before you can associate resources. For more information, see Activate Resource Center.
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Make sure you have the AliyunOOSFullAccess permission.
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Make sure you also have one of the following permissions: AliyunTAGReadOnlyAccess, AliyunTagManagerAccess, or AliyunTagAdministratorAccess.
Procedure
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Log on to the CloudOps Orchestration Service console. In the navigation pane on the left, choose Operation Center.
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Click the O&M Item tab and then click Create O&M Item.
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On the Create O&M Item page, configure the following parameters.
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For Name, enter a name for the issue.
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(Optional) For Source, specify the origin of the issue, such as the affected service or resource.
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For Priority, select a level from 1 to 5 to indicate urgency. A smaller number indicates a higher priority.
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For Severity, select the impact level of the issue. Valid values: Low, Medium, High, and Critical.
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For Category, select a classification for the item. Valid values: Availability, Cost, Performance, Resilience, and Security.
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(Optional) For Description, provide details about the issue.
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(Optional) For Resources, select the affected resources.
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Click Create. The O&M item is created and added to the list on the O&M Item tab.