Update an O&M item

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You can update the status or properties of an O&M item in the Operation Center console.

Prerequisites

Update O&M item status

Update the status of an O&M item to track progress. For example, set the status to In processing while you work on the item, and then to Resolved upon completion.

  1. Log on to the CloudOps Orchestration Service console. In the navigation pane on the left, choose Operation Center.

  2. Choose the O&M Item tab.

  3. Find the O&M item to update. In the Actions column, click Update Status.

  4. In the dialog box that appears, select In processing or Resolved.image

  5. Click OK.

Edit an O&M item

  1. Log on to the CloudOps Orchestration Service console. In the navigation pane on the left, choose Operation Center.

  2. Choose the O&M Item tab.

  3. Find the O&M item to edit. In the Actions column, click Edit.image

  4. Edit the following properties as needed:

    • Name: The name of the O&M item.

    • Source: The source of the O&M item.

    • Priority: A value from 1 to 5. A smaller value indicates a higher priority.

    • Severity: The severity level of the O&M item. Valid values: Low, Medium, High, and Serious.

    • Category: The category of the issue that the O&M item represents. Valid values: availability, cost, performance, resiliency, and security.

    • Description: A detailed description of the O&M item.

    • Resources: The affected resources.

  5. After you finish editing, click Update.