Adjust display settings

Prerequisites

• You have logged on to the mobile client. See Log on to the mobile client.

• You have a cloud computer assigned to your account. If no cloud computer is available after you log on, contact your enterprise IT administrator to assign one to you. For more information, see Assign users to a cloud computer.

Adjust resolution and UI scaling

Follow these steps to adjust the screen resolution and UI scaling for your cloud computer.

1. Connect to your cloud computer.

2. Open the DesktopAssistant and tap Settings.

3. Tap the Display tab, and then configure the Resolution and UI Scaling settings.

   • Resolution: Sets the screen resolution of your cloud computer.

   • UI Scaling: If apps or text on the cloud computer screen appear too large or too small, use this setting to adjust their size.

Adjust graphic quality

Follow these steps to adjust the graphic quality of your cloud computer.

1. Connect to your cloud computer.

2. Open the DesktopAssistant and tap Settings.

3. Tap the Graphic tab and adjust the settings.

   • Administrator-controlled mode

     If an administrator specifies a display mode in the policy for your cloud computer (this feature requires image version V2.1.0 or later), your graphic preferences are locked to that mode. For example, if the administrator sets the mode to Daily Office Scenario, you cannot change this setting.

   • End User Custom Configuration mode

     You can select one of the following options on the Graphic tab if the administrator sets the display mode to End User Custom Configuration in the policy for your cloud computer (this requires image version V2.1.0 or later), or if your cloud computer uses an image version earlier than V2.1.0:

     • Intelligent: The cloud computer automatically adjusts the frame rate and graphic quality based on the use case, device, and network conditions.

     • Best Performance: The maximum frame rate is 60 FPS and the highest graphic quality is Medium. These settings cannot be modified.

     • Best Quality: The maximum frame rate is 30 FPS and the highest graphic quality is High. These settings cannot be modified.

     • Custom: You can customize the graphic quality parameters. A higher frame rate and higher graphic quality consume more device and network resources. The system dynamically adjusts the real-time frame rate and quality based on your device and network conditions.

       • Maximum Frame Rate: The maximum number of frames displayed per second (FPS). A higher frame rate results in smoother motion. This value can be set from 10 to 60.

       • Highest Graphic Quality: Specifies the maximum visual quality for the cloud computer's display.

         Note

         The available options depend on the graphic quality policies enabled by your administrator for this cloud computer. If the current quality options do not meet your needs, contact your administrator to enable more quality policies.

Adjust screen orientation

On the mobile client, the screen orientation can rotate automatically with your device, or you can adjust it manually.

Use floating window mode

On devices that support Picture-in-Picture (PiP), floating window mode lets you easily switch between your cloud computer and other apps. This feature requires client version V6.7 or later.

1. Enable Picture-in-Picture (PiP) on your mobile device. This example uses iOS.

   1. Open the Settings app.

   2. In the Settings app, go to General > Picture in Picture.

   3. Turn on the Start PiP Automatically switch.

2. Connect to your cloud computer.

3. Open the DesktopAssistant and tap Settings.

4. Tap the Control tab and turn on the Floating Window switch.

5. If you switch to another app on your mobile device while connected, the cloud computer session appears in a floating window. To restore it to full screen, tap the restore icon in the upper-right corner of the window.