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场景集成方式

将外呼机器人的配置场景通过Iframe方式集成到用户自己的系统上使用。

参考阿里云免登方案。

实践步骤

创建RAM子用户及授权,如子账号已存在,可跳过该步骤

1.1、为RAM用户授权,AliyunSTSAssumeRoleAccess

image

1.2、创建RAM角色

使用RAM主账号登录控制台,并创建RAM角色。或者通过RAM的API CreateRole创建RAM角色。

imageimageimage

1.3、为角色授权

image

1.4、roleArn参数获取

image

1.5 pom.xml

sdk下载地址

<dependencies>
        <dependency>
            <groupId>com.aliyun</groupId>
            <artifactId>aliyun-java-sdk-sts</artifactId>
            <version>3.0.0</version>
        </dependency>
        <dependency>
            <groupId>com.aliyun</groupId>
            <artifactId>aliyun-java-sdk-core</artifactId>
            <version>3.5.0</version>
        </dependency>
        <dependency>
            <groupId>org.apache.httpcomponents</groupId>
            <artifactId>httpclient</artifactId>
            <version>4.5.5</version>
        </dependency>
        <dependency>
            <groupId>com.alibaba</groupId>
            <artifactId>fastjson</artifactId>
            <version>1.2.47</version>
        </dependency>
 </dependencies>

1.6、Code Sample

import com.alibaba.fastjson.JSON;
import com.alibaba.fastjson.JSONObject;
import com.aliyuncs.DefaultAcsClient;
import com.aliyuncs.auth.sts.AssumeRoleRequest;
import com.aliyuncs.auth.sts.AssumeRoleResponse;
import com.aliyuncs.exceptions.ClientException;
import com.aliyuncs.profile.DefaultProfile;
import com.aliyuncs.profile.IClientProfile;
import org.apache.http.HttpStatus;
import org.apache.http.client.methods.CloseableHttpResponse;
import org.apache.http.client.methods.HttpGet;
import org.apache.http.client.utils.URIBuilder;
import org.apache.http.impl.client.CloseableHttpClient;
import org.apache.http.impl.client.HttpClients;
import org.apache.http.util.EntityUtils;

import java.io.IOException;
import java.net.URISyntaxException;

public class Test {

    private static final String SIGN_IN_DOMAIN = "http://signin.aliyun.com/federation";

    private static String getRoleArn(String accountId, String roleName) {
        return String.format("acs:ram::%s:role/%s", accountId, roleName);
    }

    /**
     * 使用安全令牌获取登录令牌
     * https://help.aliyun.com/document_detail/91913.html
     *
     * @param accesskeyId
     * @param accessKeySecret
     * @param securityToken
     * @return
     * @throws IOException
     * @throws URISyntaxException
     */
    private static String getSignInToken(String accesskeyId, String accessKeySecret, String securityToken)
            throws IOException, URISyntaxException {
        URIBuilder builder = new URIBuilder(SIGN_IN_DOMAIN);

        builder.setParameter("Action", "GetSigninToken")
                .setParameter("AccessKeyId", accesskeyId)
                .setParameter("AccessKeySecret", accessKeySecret)
                .setParameter("SecurityToken", securityToken)
                .setParameter("TicketType", "mini");

        HttpGet request = new HttpGet(builder.build());
        CloseableHttpClient httpclient = HttpClients.createDefault();

        try (CloseableHttpResponse response = httpclient.execute(request)) {
            if (response.getStatusLine().getStatusCode() == HttpStatus.SC_OK) {
                String context = EntityUtils.toString(response.getEntity());
                JSONObject jsonObject = JSON.parseObject(context);
                return jsonObject.getString("SigninToken");
            } else {
                System.out.println(response.getStatusLine());
            }
        }
        return null;
    }

    private static String getChatbotLoginUrl(String pageUrl, String signInToken) throws URISyntaxException {
        URIBuilder builder = new URIBuilder(SIGN_IN_DOMAIN);
        builder.setParameter("Action", "Login");
        // 登录失效跳转的地址,一般配置为自建WEB配置302跳转的URL
        builder.setParameter("LoginUrl", "https://signin.aliyun.com/login.htm");
        // 实际访问Chatbot的页面,比如对话工厂管理页,某个实例详情等
        builder.setParameter("Destination", pageUrl);
        builder.setParameter("SigninToken", signInToken);
        HttpGet request = new HttpGet(builder.build());
        return request.getURI().toString();
    }

    /**
     * 通过AssumeRole接口获取用户临时身份
     * 参考 https://help.aliyun.com/document_detail/28763.html
     *
     * @param accountId
     * @param accessKeyId
     * @param accessKeySecret
     * @param ramRole
     * @return
     * @throws ClientException
     */
    private static AssumeRoleResponse.Credentials assumeRole(String accountId, String accessKeyId,
                                                             String accessKeySecret, String ramRole)
            throws ClientException {
        String defaultRegion = "cn-hangzhou";
        IClientProfile profile = DefaultProfile.getProfile(defaultRegion, accessKeyId, accessKeySecret);
        DefaultAcsClient client = new DefaultAcsClient(profile);
        AssumeRoleRequest request = new AssumeRoleRequest();
        // 设置RAMArn, accountId为资源Owner的UID,即主账号
        request.setRoleArn(getRoleArn(accountId, ramRole));
        // 用户自定义参数。此参数用来区分不同的令牌,可用于用户级别的访问审计。格式:^[a-zA-Z0-9\.@\-_]+$
        request.setRoleSessionName("session-name");
        // 指定的过期时间,单位为秒。过期时间范围:900 ~ 3600,默认值为 3600
        request.setDurationSeconds(3600L);
        AssumeRoleResponse response = client.getAcsResponse(request);
        return response.getCredentials();

    }

    public static void main(String[] args) throws IOException, URISyntaxException {
        try {
            /*
             * Step 0 准备子账号和权限授权
             */
            //* accountId指主账号ID
            String accountId = "xxxx";
            // 用来访问对话机器人产品的Role,可以按照需要添加AliyunOutboundbotFullAccess 权限
            // 当前ramRole为示例值,请使用真实值替代
            String ramRole = "xxxx";
            // 某个子账号AK,SK, 要求需要有 AliyunSTSAssumeRoleAccess 权限
            // 当前accessKeyId、accessKeySecret为示例值,请使用真实值替代
            String accessKeyId = "按需替换";
            String accessKeySecret = "按需替换";


            /*
             * Step 1 通过AssumeRole接口获取临时AK, SK, SecurityToken
             */
            AssumeRoleResponse.Credentials credentials = assumeRole(accountId, accessKeyId, accessKeySecret, ramRole);

            System.out.println("Expiration: " + credentials.getExpiration());
            System.out.println("Access Key Id: " + credentials.getAccessKeyId());
            System.out.println("Access Key Secret: " + credentials.getAccessKeySecret());
            System.out.println("Security Token: " + credentials.getSecurityToken());

            /*
             * Step 2 获取SigninToken
             */
            String signInToken = getSignInToken(credentials.getAccessKeyId(),
                    credentials.getAccessKeySecret(),
                    credentials.getSecurityToken());

            System.out.println("Your SigninToken is: " + signInToken);

            /*
             * Step 4 构造免登录链接,https://outboundbot4service.console.aliyun.com是智能外呼虚商免登控制台地址
             */
            String  pageUrl = "https://outboundbot4service.console.aliyun.com/#/outboundbot_script?instanceId=按需替换&nluServiceType=DialogStudio";

            String accessUrl = getChatbotLoginUrl(pageUrl, signInToken);
            System.out.println("Your PageUrl is : " + accessUrl);
        } catch (ClientException e) {
            System.out.println("Failed:");
            System.out.println("Error code: " + e.getErrCode());
            System.out.println("Error message: " + e.getErrMsg());
            System.out.println("RequestId: " + e.getRequestId());
        }
    }
}

Step4中注意几点:
•	instanceId的值需要按需替换。
1.7 前端集成
1.	上述生成的链接可直接在浏览器中打开使用
2.	若需将链接以iframe的形式嵌入业务系统,请开放iframe以下两个配置 
allow="microphone *" allowfullscreen

注:iframe嵌套时,外呼系统在请求接口时,发现用户登录过期,会通过postMessage向主应用发送消息,主应用可根据自己的需求进行刷新页面处理或者跳转登录页面处理。
示例代码如下:
<!DOCTYPE html>
<html>
<head>
  <meta charset='utf-8'>
  <meta http-equiv='X-UA-Compatible' content='IE=edge'>
  <title>Iframe Test</title>
  <meta name='viewport' content='width=device-width, initial-scale=1'>
  <script>
    // 外呼页面调用接口返回登录cookie失效会给父页面postmessage,父页面接受自己处理即可
    function handleMessage(e) {
      // 只接受外呼预发和线上域名,按需加,实际可去除预发域名
      if (!['https://outboundbot4service.console.aliyun.com'].includes(e.origin)) {
        return;
      }
      // e.data = {code: 'ConsoleNeedLogin', message: '登录超时,请重新登录'}
      if (e.data && e.data.code === 'ConsoleNeedLogin') {
        // todo 页面跳转登录或者刷新主站页面
      }
    }
    window.addEventListener('message', handleMessage);
  </script>
</head>
<body>
  <iframe src="http://signin.aliyun.com/federation?Action=Login&LoginUrl=https%3A%2F%2Fsignin.aliyun.com%2Flogin.htm&Destination=http%3A%2F%2Foutboundbot4service.console.aliyun.com%2F%23%2Foutboundbot_script%3FinstanceId%3D2a10e7f2-8f13-4a99-9f57-fea3b0f9c6f8%26nluServiceType%3DDialogStudio&SigninToken=svX6LAkjGGjnQTYHFNh2tdAMRoNeseZyFMuVWpZpceayC3wSTpvPidzMqcSpDxsUtwZCSUwEVNvJQpTuoozLV3R9BRyscrJQWedCxuguTRTrFBqvLFrVMkTD2ouWFb6KEJGS7vHbCUH5TkA6Y4LRa7Lyjsyz614LrpBkdkudWDZ4rGbXriQbyhCTJVn5LhXGwvyDprNcAPFAybfUzMLtQPgFtEhji9bU" width="100%" style="height: calc(100vh);" allow="microphone *" allowfullscreen></iframe>
</body>
</html>

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