Identity verification overview

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Identity verification confirms your legal identity with Alibaba Cloud, and is required to purchase specific cloud services deployed in the Chinese mainland, sign online contracts, or meet regulatory requirements.

Why is identity verification required?

  • Identity verification protects your account from unauthorized use and identity theft.

  • Chinese law (Anti-Telecommunication and Online Fraud Law, Network Security Law) requires identity verification before purchasing Alibaba Cloud products or services. Without verification, you cannot purchase, renew, or use most cloud services.

What are the differences between individual and enterprise identity verification?

Type

Individual identity verification

Enterprise identity verification

Applicable to

Individual users

Enterprises, sole proprietorships, government agencies, public institutions, schools, and organizations.

Verification methods

  • Alipay verification

  • Facial recognition verification

Invoice information

General VAT invoices.

Special or general VAT invoices.

Product access

Limited to personal cloud products.

Full range of cloud products, including enterprise-only services such as text message and Content Moderation.

Authentication limits

An ID card can be used to verify a maximum of 6 accounts.

An enterprise entity can verify a maximum of 10 accounts.

Note

If the account limit does not meet your business needs, contact your account manager.

Limitations

Item

Details

One identity per account

Each account supports only one verification: individual or enterprise.

Age requirement

Users under 14 cannot complete identity verification.

Permanent verification

Once complete, verification cannot be changed or removed. If the account is no longer needed, close the account.

Invoice management

Each account has one invoice title, defaulting to the verified entity name.

To change the invoice title: Modify invoice information (title).

FAQ

Does account identity verification need to match domain name verification?

No. These are separate processes:

  • Account identity verification confirms your legal ownership of the Alibaba Cloud account.

  • Domain name verification confirms ownership of a specific domain. It is required for domains purchased on the Alibaba Cloud website. A domain name cannot be parsed without this verification. How to complete identity verification for a domain name.

One account can manage multiple domains, each verified under different entities.