Identity verification overview
Identity verification for your Alibaba Cloud account includes individual and enterprise identity verification. You must complete identity verification before purchasing Alibaba Cloud products or services.
Why is identity verification required?
Identity verification protects your account from unauthorized use and identity theft.
Chinese law (Anti-Telecommunication and Online Fraud Law, Network Security Law) requires identity verification before purchasing Alibaba Cloud products or services. Without verification, you cannot purchase, renew, or use most cloud services.
What are the differences between individual and enterprise identity verification?
Individual identity verification is for individual users with access to a limited range of cloud products. Individual identity verification.
Enterprise identity verification is for companies or organizations with access to a wider range of cloud products. Enterprise identity verification.
Type | Individual identity verification | Enterprise identity verification |
Applicable to | Individual users | Enterprises, sole proprietorships, government agencies, public institutions, schools, and organizations. |
Verification methods |
| |
Invoice information | General VAT invoices with personal name. | Special or general VAT invoices with company name. |
Product access | Limited to personal cloud products. | Full range of personal and enterprise cloud products (such as text message, Content Moderation, etc.). |
Authentication limits | An ID card can be used to verify a maximum of 6 accounts. | An enterprise entity can verify a maximum of 10 accounts. |
If the account limit does not meet your business needs, contact your account manager.
Limitations
Item | Details |
One identity per account | Each account supports only one verification: individual or enterprise. |
Age requirement | Users under the age of 14 are not permitted to complete identity verification. |
Verification unbinding | Once complete, verification cannot be changed or removed. If the account is no longer needed, close the account. |
Invoice management | Each account has one invoice title, defaulting to the verified entity name. To change the invoice title: Modify invoice information (title). |
FAQ
Does account identity verification need to match domain name verification?
No. These are separate processes:
Account identity verification confirms your legal ownership of the Alibaba Cloud account. Account identity verification is divided into individual and enterprise verification based on the entity type. Each account can only be verified under one entity, and account identity verification primarily concerns account ownership.
Domain name verification confirms ownership of a specific domain. It is required for domains purchased on the Alibaba Cloud website. A domain name cannot be parsed without this verification. How to complete identity verification for a domain name.
One account can manage multiple domains, each verified under different entities.
A domain registered under your account can have its domain verification entity differ from your Alibaba Cloud account verification entity. This is normal and does not indicate the existence of another Alibaba Cloud account.
How do I view the identity verification type and entity information of my Alibaba Cloud account?
Entry point: Log in to the Alibaba Cloud console and visit the Account Center overview page or the Verification Information page.
Viewing method: Click the Show plaintext toggle in the upper-right corner of the page, complete identity verification (such as SMS code or MFA), and you will be able to view the full entity name, ID number, and other sensitive information.
Permission note: RAM users cannot view plaintext information by default. You need to log in with the primary account to view.
Can one phone number be linked to both individually and enterprise-verified accounts?
A single phone number can register up to 6 Alibaba Cloud accounts. These accounts can be individually verified or enterprise-verified separately, so the phone number can be linked to accounts of different verification types.
My Alipay or Taobao account is already verified, why does my Alibaba Cloud account still show as unverified?
Alibaba Cloud account identity verification and Alipay/Taobao identity verification are independent systems and are not automatically synchronized. Even if your Alipay or Taobao account has completed identity verification, you still need to log in to the Alibaba Cloud console separately to complete the Alibaba Cloud account identity verification process.
What is the difference between Alibaba Cloud account identity verification and Student verification?
Account identity verification is the identity verification of the account entity (individual or enterprise), which is a prerequisite for using cloud services.
Student verification is an additional qualification certification for students, used to enjoy specific promotions or discounts.
These are independent verification types, and an account can have both simultaneously.