Cloud computer usage overview

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This topic describes how to use individual edition cloud computers. You use and manage cloud computers primarily through the client, the floating ball within a cloud computer session (also known as the Cloud Computer Assistant), and Wuying Butler.

Cloud computer cards

After you sign in to the Wuying client, your cloud computers appear as cards by default. You can perform common management operations directly on these cards.

Important

This topic uses the Windows client V7.11 as an example. If your experience differs from what is described in this topic, you might be using a different type of client or an earlier version. Upgrade to the latest version.

  1. Manage the power state of your cloud computer (power on, shut down, restart, or sleep). [Manage and maintain cloud computers]

  2. Click Manage on a cloud computer card to open its management panel, which includes the Plan, Policy, Image, Restore Point, and Information tabs.

  3. On the Plan tab, you can view the plan information for the cloud computer, such as its specifications, storage size, and plan expiration date. You can change or renew the plan. [How do I upgrade cloud computer plans or network bandwidth? | How do I renew a personal cloud computer?]

  4. On the Policy tab, you can set a disconnection timer policy for the cloud computer. [Manage policies]

  5. On the Image tab, you can view the cloud computer's image information and perform actions like restoring, resetting, changing, or creating an image. [Back up and restore data | Back up and restore data | Back up and restore data]

  6. On the Restore Point tab, you can restore your cloud computer from an automatically created restore point. [Back up and restore cloud computer data]

  7. On the Information tab, you can view basic information about the cloud computer, such as its name, ID, and operating system. [View cloud computer information]

Floating ball

The floating ball is a useful tool that integrates various management functions and utilities for your cloud computer.

  1. Quick management: Manage your cloud computer's connection, power, and display. [Connect to and disconnect from a cloud computer | Manage power | Use the full-screen mode and dual monitors]

    Note

    Only the Windows client supports minimizing the cloud computer window while in full-screen mode.

  2. Wuying Xiaoying AI Assistant: You can ask the Wuying Xiaoying AI Assistant questions about your cloud computer.

  3. Wuying Butler: View basic information, optimize performance, manage peripherals, and submit product suggestions.

  4. Manage: Access the management panel to set preferences, view cloud computer information, and view or change policies. [Set preferences]

  5. Messages: View messages, including marketing, administrative, and system messages.

  6. Status monitoring: Monitor key performance metrics for the cloud computer, including CPU load, network latency, and frame rate. [View status monitoring metrics]

  7. Check and Fix: Check the status of your keyboard and mouse and fix related issues.

  8. Peripherals and Printers: Manage the peripherals and printers connected to your cloud computer.

  9. Task Manager: Quickly open the system Task Manager on a Windows cloud computer.

  10. File Transfer: Transfer files between your cloud computer and local device. [Transfer files]

  11. Switch Specification Mode: Switch the specification mode of your cloud computer. Different specification modes have different Wuying Lingdou rates, which means you consume a different number of Wuying Lingdou per hour. [Wuying Lingdou fee rates for cloud computers]

FAQ

Support for multi-client sign-in

You can connect to and use a cloud computer through Wuying clients and mini programs, including the following:

  • Windows client (V6.6 or later)

  • macOS client (V6.6 or later)

  • web client

  • Android client (V6.1 or later)

  • iOS client (V6.1 or later)

  • Alipay mini program

  • WeChat mini program

To use a client, go to the Wuying Client Download page. To use a mini program, search for it in Alipay or WeChat.

Purchase limits for personal cloud computers

Possible reasons include:

  • You have reached the purchase limit. You can own a maximum of five personal cloud computers. This limit includes previously redeemed computers, even if they are in the mini program's recycle bin after deletion.

  • You have unpaid orders. If so, complete the payment as soon as possible.

Using a cloud computer

You need to connect to and use your cloud computer through a Wuying client. The individual edition supports connections from the Windows client (V6.6 or later), macOS client (V6.6 or later), web client, Android client (V6.1 or later), iOS client (V6.1 or later), Alipay mini program, and WeChat mini program.

The following steps use the Windows client as an example.

  1. Open the client and use the version selector at the top to switch to the Personal login screen.

  2. On the Personal login screen, sign in with your mobile number or by scanning a QR code.
    After a successful sign-in, the Wuying client displays your cloud computers as cards.

  3. On a cloud computer card in the Wuying client, click the power on icon.

  4. After the cloud computer powers on, click the connect button on the card to start your session.

For detailed instructions on connecting to a cloud computer, see Cloud Computer Usage Overview. For tips on using your cloud computer, see Use cloud computers.

Restore data from a restore point

Alipay and WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying cloud computer mini program.

  2. On the Cloud Resource tab, click Manage on the cloud computer card.

  3. On the Manage screen, on the Restore Point tab, find the target restore point and click Restore.

    Note
    • To restore disk data from a restore point, you must first shut down the cloud computer.

    • You can view automatically created restore points here. The system retains only the latest seven restore points for both the system disk and the data disk. If you recently activated your cloud computer, restore points may not have been created yet.

  4. In the confirmation dialog box, click Confirm Restore.

Windows, macOS, and web client

  1. Open the client and sign in to the Personal edition.

  2. In the left-side navigation pane, click Personal Cloud Computers.

  3. On the cloud computer card, click Manage.

  4. On the Restore Point tab, find the target restore point and click Restore.

    Note
    • To restore disk data from a restore point, you must first shut down the cloud computer.

    • You can view automatically created restore points here. The system retains only the latest seven restore points for both the system disk and the data disk. If you recently activated your cloud computer, restore points may not have been created yet.

  5. In the confirmation dialog box, select the disk to restore (system disk or data disk), and then click Confirm Restore.

For more information, see FAQ, which includes the following categories: