What to do if I cannot select a service identification number? How to obtain a service identification number?

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This document is a complete guide to the service identification number process for Alibaba Cloud users, explaining how to obtain, use, and troubleshoot common issues.

Cannot select a service identification number?

Before you begin, ensure you have a cloud service that meets the filing requirements. You cannot obtain a service identification number or complete the filing process without a qualifying service.

  • You have a cloud service instance (including a server) eligible for filing:

    Verify you have selected the correct cloud service, and log on to the ICP Filing console to check your free filing quota.

    • If you have reached the limit, you can purchase and attach a service identification number to an instance under the same account to continue the filing process.

    • If you have not reached the limit and the target instance is not listed, use the search bar to find it by name.

  • Other cases:

    • You have a service identification number authorized by another account: Log on to the ICP Filing console and go to Service Identification Number Management. On the Service Identification Numbers from Others tab, check if the number is still valid. For details about number statuses, see How to check a service identification number.

    • You have purchased a service identification number: You must attach it to a corresponding cloud service before use. For detailed instructions, see Purchase and attach a service identification number.

      If a service identification number purchased separately cannot be used for filing, first purchase a cloud service that meets the filing requirements. Then, go to the ICP Filing console to proceed.

How to obtain a service identification number

You can get a service identification number in one of the following two ways:

  • Purchase an eligible cloud service: When you purchase an eligible Alibaba Cloud service, you receive a specific number of free service identification numbers for filing.

    Eligible cloud services

    Eligible cloud product type

    Server requirements for ICP filing

    Purchase link

    Number of free ICP filings (service codes)

    ECS instance

    • The server is located in the Chinese mainland.

    • The server must be a subscription instance with a total subscription duration of more than 3 months. This includes renewals. The server's usage time and remaining duration are not factors.

    • Public network bandwidth is required.

    Important

    Elastic Compute Service (ECS)

    5

    Cloud Web Hosting

    • The server is located in the Chinese mainland.

    • The server must be a subscription instance with a total subscription duration of more than 3 months. This includes renewals. The server's usage time and remaining duration are not factors.

    Cloud Web Hosting

    5

    Simple Application Server instance

    • The server is located in the Chinese mainland.

    • The server must be a subscription instance with a total subscription duration of more than 3 months. This includes renewals. The server's usage time and remaining duration are not factors.

    • A server instance must be purchased.

    Simple Application Server

    5

    Low-Code Development Platform

    • The subscription duration is 3 months or longer.

    • Only Team, Standard, and Professional editions are supported.

    Low-Code Development Platform

    1

    Smart Website Building

    The server used by the website building product must be in the Chinese mainland. Otherwise, you cannot apply for an ICP filing. The number of ICP filing service codes varies depending on the product version and specifications.

    WanXiaoZhi 2.0 (Creative Mode)

    WanXiaoZhi 1.0 (Classic Mode)

    Cloud Web Design

    • WanXiaoZhi 2.0 (Creative Mode)

      Lite: 1 / Standard: 2 / Advanced: 3

    • WanXiaoZhi 1.0 (Classic Mode): 1

    • Cloud Web Design: 5

    Function Compute resource plan

    • The order amount is CNY 100 or more.

    • The subscription duration is 3 months or longer.

    • You can also apply for an ICP filing if the total order amount for a product portfolio in a Function Compute resource plan is CNY 100 or more.

    Function Compute resource plan

    1

    LinkedMall

    • The order amount is CNY 100 or more.

    • The subscription duration is 3 months or longer.

    LinkedMall

    2

    IoT Studio

    • The order amount is CNY 100 or more.

    • The server is located in the Chinese mainland.

    • You must purchase the Enterprise Edition or Ultimate Edition of IoT Studio.

    IoT Studio

    1

    Website Building Marketplace products (Alibaba Cloud Marketplace)

    • The initial subscription duration is 12 months or longer.

    • The order amount is CNY 99 or more.

    • The server used by the website building product must be in the Chinese mainland. Otherwise, you cannot apply for an ICP filing.

    Alibaba Cloud Marketplace

    1

  • Use a service identification number authorized to you by another account: An enterprise account can authorize another account to use its service identification number for filing. For instructions, see Authorize another account for filing.

    Use an authorized number

    Scenario:

    After you receive the ICP filing service identification number authorized by the server account:

    1. Log on to the Alibaba Cloud ICP Filing system with the account that received the authorization.

    2. When you fill in the access information for your website or app, select the available ICP filing service identification number from the drop-down list.

      Important

      If you have received a service identification number but cannot see it during the filing process, go to the Service Identification Number Management page to check if it has expired.

How to check a service identification number

Log on to the Service Identification Number Management page with the account that owns the cloud service to view numbers My Service Identification Numbers or Service Identification Numbers from Others.

The table on the page displays the status of each service identification number. Statuses include Filed and Available. For numbers with the Available status, you can click File in the Actions column to start the filing process.

  • Available: The number has not yet been used for an ICP filing.

  • No Instance Associated: The number is not attached to a corresponding cloud service. To attach it, see Purchase and attach a service identification number.

  • Filing in Progress: An ICP filing using this number is in progress.

  • Filed: The number has been successfully used for an ICP filing. It cannot be refunded or reused.

  • Refunded: The number is invalid and can no longer be used for an ICP filing. Only paid service identification numbers can have this status.